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BudgetPetCare

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]


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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
176
value
72
shipping
76
returns
31
quality
74
This company does not typically respond to reviews

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53,389 reviews

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Illinois
3 reviews
0 helpful votes
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Budget Pet Care is great!
September 10, 2025
Updated review

I have 3 dogs and your website has the best prices for all my pets flea and tick needs. I also buy apoquel for my dog that has allergies and the price on that is much more reasonable than I can get in the US. Your shipping is prompt.

Date of experience: August 30, 2025

The prices are great and you get rewards with each purchase you make. The shipping is reasonably quick considering it's coming from the UK to US.

Date of experience: July 8, 2025
Georgia
1 review
0 helpful votes
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Always perfect
September 10, 2025
Updated review

I am pretty new to this seller, but everything I ordered was delivered in time. Thank you.

Date of experience: August 30, 2025

Always getting as expected
September 5, 2024
Previous review

Always getting as expected.

Date of experience: August 26, 2024
Florida
1 review
0 helpful votes
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Far less expensive than vet prices
September 10, 2025

No prescription necessary, cheaper than the vet, I order to make sure delivery is before I need it!

Date of experience: August 30, 2025
Pennsylvania
1 review
0 helpful votes
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Luna and Lilly Simparica trio
September 10, 2025
Updated review

I place my order and it usually ships right away. Takes about 2 weeks to get probably due to the tariffs

Date of experience: August 30, 2025

Very easy to order
March 19, 2025
Previous review

Very easy to order

Date of experience: March 9, 2025
Virginia
1 review
0 helpful votes
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Excellent Service!
September 9, 2025

Fast Shipping. Boxes were smashed during shipping. Need to pack just a little more securely. Very Satisfied.

Date of experience: August 30, 2025
Florida
1 review
0 helpful votes
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It works!
September 9, 2025

Ordered online! It came with in the delivery time! Will definitely order again! This was my second time ordering. My daughter ordered also

Date of experience: August 30, 2025
Texas
1 review
0 helpful votes
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Great product. Excellent price
September 9, 2025

Takes 7-10 days to get it but worth the wait for the savings. Only issue I have is that it sometimes take a while to find the tracking number.

Date of experience: August 30, 2025
Georgia
1 review
0 helpful votes
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Repeat Customer
September 9, 2025

I've bought HeartGuard and NextGuard for my Yorkie from Budget Pet Care several times. They have the best prices I've found. The products seem to be authentic and work as advertised with no adverse effects. I can't comment on their customer service because I've had no cause to contact them.

Date of experience: August 30, 2025
Texas
1 review
0 helpful votes
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Abc
September 9, 2025

50 characters is too long when it's just an online order and I don't feel the need to type what it was like to select and click.

Date of experience: August 30, 2025
Virginia
1 review
0 helpful votes
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I have been shopping on here for several years and have never had an issue. Dependable and lowest cost pet meds.

Date of experience: August 30, 2025
Pennsylvania
1 review
0 helpful votes
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Delivery
September 9, 2025

Wish the delivery was faster. Maybe offer different ways for delivery at different prices. Overnight or 2 day delivery would be nice.

Date of experience: August 30, 2025
Illinois
1 review
0 helpful votes
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Very impressed
September 9, 2025

Ease of ordering plus all options in securing essential medicines for pet. Wow.

Date of experience: August 30, 2025
Colorado
2 reviews
0 helpful votes
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Budget Pet Care saved me money
September 9, 2025

I found what I needed at a much lower price than elsewhere. And I used some of my discount points, which made it even better.

Date of experience: August 30, 2025
Texas
1 review
0 helpful votes
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Great service
September 9, 2025

No problems and my products arrived
in perfect conditions, I don't find any reason to shop anywhere else.

Date of experience: August 30, 2025
Texas
1 review
0 helpful votes
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Convenience
September 9, 2025

Affordable and easy to order. Have purchased for a few years

Date of experience: August 30, 2025
Virginia
1 review
0 helpful votes
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Worth it
September 9, 2025
Updated review

In a bind moneywise and I was directed to this website. After researching comments online at various sites, and that it had a phone number, as well as an email address I decided to make a purchase. I thought it would take a long time, but I was surprised when it arrived in a timely fashion. The items were packaged, and the medication was in foil with processing numbers. Looked legitimate to me. Although trepidation the medication worked, and I was happy with my purchase. I do wish a better invoice with shipping information was enclosed for future orders. I also appreciated the handwritten note.

Date of experience: August 30, 2025

WARY VERY AFRAID PRODUCT WILL NOT WORK
August 9, 2025
Previous review

WARY VERY AFRAID PRODUCT WILL NOT WORK

Date of experience: July 30, 2025
Ohio
1 review
0 helpful votes
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Best price ever.
September 9, 2025
Updated review

When I order I always get my order when they say it's coming. I always get my order in good time period.

Date of experience: August 30, 2025

I am always pleased with the product and also the price.
August 10, 2025
Previous review

I am very pleased with all of the products I have purchased and no problems with them.

Date of experience: July 31, 2025
New Hampshire
1 review
0 helpful votes
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Simply the Best!
September 9, 2025
Updated review

Budget Pet Care is the only place that I order my pet's flea and tck and Heartguard meds! Best prices and they ship promptly!

Date of experience: August 30, 2025

Great!
August 10, 2025
Previous review

Always shop here for my pet meds! The price can't be beat! Customer serve is excellent as well!

Date of experience: July 31, 2025
Texas
1 review
0 helpful votes
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Plan well
September 9, 2025

The product selection is great and finding what I want on the site is great. Pricing is also fantastic! But wow shipping is sooooo slow. Definitely have to plan way ahead for purchases.

Date of experience: August 30, 2025
Louisiana
3 reviews
0 helpful votes
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Great company
September 9, 2025
Updated review

A very reliable company and easy to order from. Great shipping program

Date of experience: August 30, 2025

Dependable and Affordable
August 26, 2025
Previous review

Great quality and reasonable pricing. Very easy website to work on

Date of experience: April 25, 2025