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BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
This summary is generated by AI, based on text from customer reviews
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In a bind moneywise and I was directed to this website. After researching comments online at various sites, and that it had a phone number, as well as an email address I decided to make a purchase. I thought it would take a long time, but I was surprised when it arrived in a timely fashion. The items were packaged, and the medication was in foil with processing numbers. Looked legitimate to me. Although trepidation the medication worked, and I was happy with my purchase. I do wish a better invoice with shipping information was enclosed for future orders. I also appreciated the handwritten note.
WARY VERY AFRAID PRODUCT WILL NOT WORK
When I order I always get my order when they say it's coming. I always get my order in good time period.
I am very pleased with all of the products I have purchased and no problems with them.
Budget Pet Care is the only place that I order my pet's flea and tck and Heartguard meds! Best prices and they ship promptly!
Always shop here for my pet meds! The price can't be beat! Customer serve is excellent as well!
The product selection is great and finding what I want on the site is great. Pricing is also fantastic! But wow shipping is sooooo slow. Definitely have to plan way ahead for purchases.
A very reliable company and easy to order from. Great shipping program
Great quality and reasonable pricing. Very easy website to work on
Super fast shipping and the best prices on flea control for my dogs and cats!
We've been very happy with our auto ship orders from Budget Pet Care! We always get emwhat we ordered right on time.
Love it. Saves me lots of money. I have 3 dogs and any money i can save is a plus. However, I did order the wrong item and to send it back to UK was gonna cost me half of what I paid for it $21.00 us mail. So, I ended up donating to a shelter and ordering the correct item. Took about 2 weeks but worth it to save so much money. Can't beat that.
Only giving 4 stars because i dont have my order yet. If this is really a good deal i will gladly leave a 5 star rating.
Great was explained to and corrected my order n sent it express due to the mixup.
Received products with no problems and has worked great for my dogs. I've recommended this site to others!
I have ordered from you for years and never once has had a problem.
I was skeptical on my first & second order. Now, multiple orders behind me, I feel assured that I'll get what I ordered, expecting it in the timeline of their shipping. I average 8 pets, 4 dogs & cats come and go!
I've placed multiple orders with this company. I get what I ordered and it is by far very fairly priced on Bravecto products, I have 4 dogs & 3 cats. Never an issue. Thanks BPC
Great service and good price. We have always been satisfied with your service.
My order always comes in a timely manner, the products are what I expect, and the prices can't be beat!
Ordering is quick and easy. The prices are great. I will order from Budget Pet Care again.
Only complaint is i didn't realize it was shipping internationally. I should have read more closely.
Prices are great, it takes a long time to get the products. I will order again.
Love the site. My orders have been easy and delivered quickly.
Great product, came when it was supposed to. Would recommend this to family and friends.
Product arrived on time and in perfect condition. Have used your product a couple of times now and will continue to use.
Answer: Hello Dawn, We would like to assure you that all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. We only sell products from reputable and leading international brands. Shopping with us is no different than buying from your neighborhood vet or pet store. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for a refund as per our 100% satisfaction guarantee.
Answer: Hello Kelly, All the products we offer to sell on our wbesite do not require prescription from the country we ship i. E. Australia. However, our products are genuine and same as sold by the manufacturer in various countries. Hope this clarifies your question. Thank you!
Answer: Hello Sherry, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality.
Answer: Hi Isabel, Yes. Bravecto is approved for use in breeding, pregnant, and lactating dogs. Including Bravecto, all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market.
Answer: Hi Kevin, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for refund as per our 100% satisfaction guarantee.

