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BudgetPetCare

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]


How would you rate BudgetPetCare?
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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
176
value
72
shipping
76
returns
31
quality
74
This company does not typically respond to reviews

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53,111 reviews

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Texas
1 review
0 helpful votes
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Convenience
September 9, 2025

Affordable and easy to order. Have purchased for a few years

Date of experience: August 30, 2025
Virginia
1 review
0 helpful votes
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Worth it
September 9, 2025
Updated review

In a bind moneywise and I was directed to this website. After researching comments online at various sites, and that it had a phone number, as well as an email address I decided to make a purchase. I thought it would take a long time, but I was surprised when it arrived in a timely fashion. The items were packaged, and the medication was in foil with processing numbers. Looked legitimate to me. Although trepidation the medication worked, and I was happy with my purchase. I do wish a better invoice with shipping information was enclosed for future orders. I also appreciated the handwritten note.

Date of experience: August 30, 2025

WARY VERY AFRAID PRODUCT WILL NOT WORK
August 9, 2025
Previous review

WARY VERY AFRAID PRODUCT WILL NOT WORK

Date of experience: July 30, 2025
Ohio
1 review
0 helpful votes
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Best price ever.
September 9, 2025
Updated review

When I order I always get my order when they say it's coming. I always get my order in good time period.

Date of experience: August 30, 2025

I am always pleased with the product and also the price.
August 10, 2025
Previous review

I am very pleased with all of the products I have purchased and no problems with them.

Date of experience: July 31, 2025
New Hampshire
1 review
0 helpful votes
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Simply the Best!
September 9, 2025
Updated review

Budget Pet Care is the only place that I order my pet's flea and tck and Heartguard meds! Best prices and they ship promptly!

Date of experience: August 30, 2025

Great!
August 10, 2025
Previous review

Always shop here for my pet meds! The price can't be beat! Customer serve is excellent as well!

Date of experience: July 31, 2025
Texas
1 review
0 helpful votes
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Plan well
September 9, 2025

The product selection is great and finding what I want on the site is great. Pricing is also fantastic! But wow shipping is sooooo slow. Definitely have to plan way ahead for purchases.

Date of experience: August 30, 2025
Louisiana
3 reviews
0 helpful votes
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Great company
September 9, 2025
Updated review

A very reliable company and easy to order from. Great shipping program

Date of experience: August 30, 2025

Dependable and Affordable
August 26, 2025
Previous review

Great quality and reasonable pricing. Very easy website to work on

Date of experience: April 25, 2025
Georgia
1 review
0 helpful votes
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Best place for pet meds!
September 9, 2025
Updated review

Super fast shipping and the best prices on flea control for my dogs and cats!

Date of experience: August 30, 2025

Great!
June 7, 2025
Previous review

Great! Very happy shopping here!

Date of experience: May 28, 2025
Texas
1 review
0 helpful votes
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Great product, fast shipping
September 9, 2025

We've been very happy with our auto ship orders from Budget Pet Care! We always get emwhat we ordered right on time.

Date of experience: August 30, 2025
Georgia
2 reviews
0 helpful votes
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Great to have choices
September 9, 2025
Updated review

Love it. Saves me lots of money. I have 3 dogs and any money i can save is a plus. However, I did order the wrong item and to send it back to UK was gonna cost me half of what I paid for it $21.00 us mail. So, I ended up donating to a shelter and ordering the correct item. Took about 2 weeks but worth it to save so much money. Can't beat that.

Date of experience: July 31, 2025

Only giving 4 stars because i dont have my order yet
August 10, 2025
Previous review

Only giving 4 stars because i dont have my order yet. If this is really a good deal i will gladly leave a 5 star rating.

Date of experience: July 31, 2025
Kentucky
1 review
0 helpful votes
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My order
September 9, 2025

Great was explained to and corrected my order n sent it express due to the mixup.

Date of experience: August 30, 2025
Georgia
1 review
0 helpful votes
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Thankful
September 9, 2025
Updated review

These products are great and my pets are healthy and happy!

Date of experience: August 30, 2025

Great!
August 10, 2025
Previous review

Received products with no problems and has worked great for my dogs. I've recommended this site to others!

Date of experience: July 31, 2025
Oklahoma
1 review
0 helpful votes
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Great products! Great Prices!
September 9, 2025

I have ordered from you for years and never once has had a problem.

Date of experience: August 30, 2025
Georgia
1 review
0 helpful votes
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Accurate Order, timely
September 9, 2025
Updated review

I was skeptical on my first & second order. Now, multiple orders behind me, I feel assured that I'll get what I ordered, expecting it in the timeline of their shipping. I average 8 pets, 4 dogs & cats come and go!

Date of experience: August 30, 2025

Always Delivered
August 10, 2025
Previous review

I've placed multiple orders with this company. I get what I ordered and it is by far very fairly priced on Bravecto products, I have 4 dogs & 3 cats. Never an issue. Thanks BPC

Date of experience: July 31, 2025
Florida
1 review
0 helpful votes
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Great Price
September 9, 2025

Great service and good price. We have always been satisfied with your service.

Date of experience: July 10, 2024
Missouri
1 review
0 helpful votes
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Happy customer
September 9, 2025
Updated review

My order always comes in a timely manner, the products are what I expect, and the prices can't be beat!

Date of experience: August 30, 2025

Great Service
August 7, 2025
Previous review

Ordering is quick and easy. The prices are great. I will order from Budget Pet Care again.

Date of experience: July 27, 2025
South Carolina
1 review
0 helpful votes
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I need to read more closely
September 9, 2025

Only complaint is i didn't realize it was shipping internationally. I should have read more closely.

Date of experience: December 1, 2024
Michigan
1 review
0 helpful votes
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Shipping takes too long
September 9, 2025

Prices are great, it takes a long time to get the products. I will order again.

Date of experience: August 30, 2025
New Hampshire
1 review
0 helpful votes
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Great site
September 9, 2025
Updated review

Love the site. My orders have been easy and delivered quickly.

Date of experience: August 30, 2025

Awesome company
August 7, 2025
Previous review

Awesome company

Date of experience: July 28, 2025
Texas
1 review
0 helpful votes
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Satisfaction received
September 9, 2025

Great product, came when it was supposed to. Would recommend this to family and friends.

Date of experience: August 30, 2025
Georgia
1 review
0 helpful votes
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Great prices and customer service!
September 9, 2025
Updated review

Product arrived on time and in perfect condition. Have used your product a couple of times now and will continue to use.

Date of experience: August 1, 2025

Website VERY VERY slow
August 11, 2025
Previous review

Website VERY VERY slow.

Date of experience: July 31, 2025