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BudgetPetCare

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]


How would you rate BudgetPetCare?
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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
176
value
72
shipping
76
returns
31
quality
74
This company does not typically respond to reviews

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53,273 reviews

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Nevada
1 review
0 helpful votes
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Tracking status
September 20, 2025

I paid for the optional tracking and it's not very good. I received notification just before it was
Delivered.

Date of experience: September 9, 2025
Missouri
1 review
0 helpful votes
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Love this company
September 20, 2025
Updated review

Consistent. Dependable. Cost effective. What I've been looking for as a pet mom for years! Thank you!

Date of experience: September 9, 2025

Thankful and grateful
August 18, 2025
Previous review

Found what I needed at an affordable price with discount codes too. I have passed along your website to many of my pet-owner friends.

Date of experience: May 30, 2025
New York
1 review
0 helpful votes
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Great service
September 20, 2025

Pricing is clear. Info about discounts is helpful.

Date of experience: September 9, 2025
Georgia
1 review
0 helpful votes
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Multiple time customer
September 20, 2025

Wonderful prices with timely shipping receiving correct items ordered!

Date of experience: September 9, 2025
Tennessee
1 review
0 helpful votes
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Love your service
September 20, 2025

I love your prices! Delivery took a while, but the price was great!

Date of experience: September 9, 2025
Louisiana
1 review
0 helpful votes
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Very satisfied, will continue to order and refer them to friends

Date of experience: September 9, 2025
North Carolina
1 review
0 helpful votes
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Great Company
September 19, 2025
Updated review

Easy to work with, reasonably priced, they offer good products. We can no long get the pills at the vets office unless you do a checkup as well (before we could just go buy the pills) which cost a fortune for flea and tick meds. So we started buying from this company and have been very pleased they offer exactly what we use.

Date of experience: September 9, 2025

So far so good but i just ordered
June 21, 2025
Previous review

So far so good but i just ordered

Date of experience: June 11, 2025
Texas
1 review
0 helpful votes
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Great Service
September 19, 2025

Customer Service is great and orders received quickly.

Date of experience: September 9, 2025
Florida
1 review
0 helpful votes
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Great Option
September 19, 2025
Updated review

Received my order and was so excited not to have to jump through hoops to get my dogs medication.

Date of experience: September 9, 2025

So happy I found this place!
September 15, 2025
Previous review

So happy to find what my pups need with no hoops to jump through.

Date of experience: September 5, 2025
Texas
1 review
0 helpful votes
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VERY REASONABLE PET MED PRICES!
September 19, 2025

I love doing business with this company that provides reasonable prices for pet meds, unlike the United States! Great for Seniors on fixed incomes.

Date of experience: September 9, 2025
Florida
1 review
0 helpful votes
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LOVE IT!
September 19, 2025

I've been a customer since 2014. Makes pet ownership a little more affordable.

Date of experience: May 24, 2025
Mississippi
1 review
0 helpful votes
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Excellent Product, Price, Service
September 19, 2025
Updated review

Product arrived on time at a lower price than local vet!

Date of experience: July 1, 2025

Great prices and easy to order
July 11, 2025
Previous review

Great prices and easy to order

Date of experience: July 1, 2025
Ohio
1 review
0 helpful votes
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Good Products - Good Price
September 19, 2025

I have used this company several times over the years and have been pleased with the whole experience. It should be noted that I believe the products are shipped from Australia so you need to allow extra time to arrive.

Date of experience: September 9, 2025
District of Columbia
1 review
0 helpful votes
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Long time shipping
September 19, 2025
Updated review

The product was good at a good price. It took a while before it arrived.

Date of experience: September 9, 2025

It was very easy to get what I wanted and the price...
August 20, 2025
Previous review

It was very easy to get what I wanted and the price was right.

Date of experience: August 10, 2025
Illinois
1 review
0 helpful votes
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Great prices. Website easy to navigate
September 19, 2025

I have ordered from Budget pet care in the past and have received the correct order in a timely fashion.
I have also talked to a Budget Pet Care rep on the telephone, and they couldn't be more helpful and professional.

Date of experience: September 9, 2025
Wisconsin
1 review
0 helpful votes
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Experience
September 19, 2025

The product is good and reasonable but shipping is slow.

Date of experience: September 9, 2025
California
1 review
0 helpful votes
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Very happy
September 19, 2025

Very pleased with purchase and shipping was timely.

Date of experience: September 9, 2025
South Carolina
1 review
0 helpful votes
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Good service
September 19, 2025

Good service at reasonable prices. I have been shopping w/ them for a while. The only thing I dislike is the slow speed of shipping.

Date of experience: September 9, 2025
New York
1 review
0 helpful votes
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Great company
September 19, 2025

Always save so much money on the products I need for my pets

Date of experience: September 9, 2025
Florida
1 review
0 helpful votes
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Perfect Meds
September 19, 2025
Updated review

These meds have always been top notch! No fakes or counterfeits. I appreciate the clear labeling of each product.

Date of experience: September 9, 2025

Great prices w/o a prescription
June 7, 2025
Previous review

Great prices w/o a prescription.

Date of experience: May 28, 2025