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BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
This summary is generated by AI, based on text from customer reviews
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I've been ordering from BudgetPetCare.com for four years for heartworm and allergy medicines for my dog. Prices are reasonable, they have specials every time I have ordered. I accidentally ordered the wrong medicine, caught it right away, called BudgetPetCare.com, they took care of it for me right away and I received the correct medication for my pup. Great customer service, I have recommended them many times to every pet owner I know. Thank you BudgetPetCare.com.
I am located in the US and have ordered many times from BudgetPetCare.com and thankfully, I have never had any issues receiving my orders. I once had to call because of an error that I made in placing my order. Customer service was wonderful and took care of the issue right away. I often recommend BudgetPetCare.com to family and friends.
Thank you!
I love the prices. It makes taking care of my pups affordable!
Appreciate making it simple and easy to order heart guard for my dog!
Thanks for making it easy to order!
Another great experience on this site! I'll admit I was skeptical the first time I placed an order, but I have ALWAYS received nothing short of perfection with every order! We usually order Seresto collars and Simparica Trio and have never been disappointed.
I'm pleased with the products. Not making the coupon code entry box obvious is very annoying. This is the second time I've had to call for the credit.
No box for coupon code at checkout. Please deduct the 20% you offered.
I love this website, I've been using it for years and it's never failed me! Great saving too of the line flea and tick treatments!
Easy to navigate website and payment method. Shipping time is reasonable. Return customer for years.
Have ordered several times from Budget Pet Care. Great products, great prices.
I have not gotten it yet, but got email that it has shipped
Cannot say enough great things about Budget Pet Care. Always have my dogs flea and tick k medication in stock. Very fast shipping and tracking is a added bonus!
Tracking is accurate. Checkout is simple. I received flea medication without issue.
A friend posted a social media post, describing her good experience. That was all I needed to hear to send me to your web site. I ordered a different product than she had ordered. I was very pleased with the ease in ordering, and communication throughout. I have already signed up for auto ship!
Recommended to me by a close friend! So glad I checked it out.
Pets are expensive, especially when you feed them top quality food and follow recommended vet check-ups, so saving big money on quality meds is a treat for both owners and their pets.
Very pleased with Budget Pet Care. Reliable service at fair prices.
Very pleased to do business with budget pet care and their reasonable prices for medication.
I have contacted the customer service unit a few times, and they are very responsive. Prices are competitive, and I am pleased with the service this company provides.
I've never had a problem getting my products fro BPC! Great service!
Many options to choose from with good prices! Arrived timely.
I was skeptical at first but I had never thought I'd be able to find my pets meds so cheap and affordable. This is such a huge blessing! They ship quickly and if you have any issues they are so quick to help! Would highly recommend them to anyone
The website seems sketchy but price is great
Great prices, easy to shop. Thanks for everything.
Meds received in about 14 days, so I have to plan ahead but the price makes it totally worthwhile. I'm happy!
Answer: Hello Dawn, We would like to assure you that all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. We only sell products from reputable and leading international brands. Shopping with us is no different than buying from your neighborhood vet or pet store. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for a refund as per our 100% satisfaction guarantee.
Answer: Hello Kelly, All the products we offer to sell on our wbesite do not require prescription from the country we ship i. E. Australia. However, our products are genuine and same as sold by the manufacturer in various countries. Hope this clarifies your question. Thank you!
Answer: Hello Sherry, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality.
Answer: Hi Isabel, Yes. Bravecto is approved for use in breeding, pregnant, and lactating dogs. Including Bravecto, all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market.
Answer: Hi Kevin, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for refund as per our 100% satisfaction guarantee.

