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BudgetPetCare

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]


How would you rate BudgetPetCare?
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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
176
value
72
shipping
76
returns
31
quality
74
This company does not typically respond to reviews

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53,194 reviews

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Florida
1 review
0 helpful votes
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GREAT SERVICE AND EXCELLENT PRICES
December 14, 2025
Updated review

BEEN USING BUDGET PET FOR ABOUT 9 YEARS. HAVE NEVER HAD A PROBLEM AND ORDER ALL ME PETS MEDS FROM THEM. IF THERE NOT RUNNING A SALE CHECK YOU PAST ORDERS THERE ALWAYS A DISCOUNT CODE AND USE YOUR CREIDT FROM EACH ORDER. JUST PUT IN A $300 ORDER AND SAVED $200. LOVE IT! THANK FOR HELPINH ME TO SAVE MONEY WHEN MONEY GETTING TIGHT.

Date of experience: December 4, 2025

Good price and sales
September 17, 2025
Previous review

Been ordering from budget pet from Canada for the last 6 years. Customer service is excellent. Ones you order. If you look at your previous order there is a code there to give you 15% off plus you always get a credit for you next order. Just saved $75 on this order i just placed. Never had a problem with any of the products.

Date of experience: September 7, 2025
Texas
3 reviews
0 helpful votes
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EXCELLENT COMPANY FOR PET SUPPLIES
December 14, 2025
Updated review

I've been doing business with this company for many years. I'm always receive impeccable service and great value for highest quality products. I will continue to be a loyal customer.

Date of experience: December 4, 2025

Website is extremely user friendly and easy to navigate
June 7, 2025
Previous review

Website is extremely user friendly and easy to navigate. Vast variety of products.

Date of experience: May 27, 2025
Texas
1 review
0 helpful votes
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Took a while to arrive, but worth the wait.
December 14, 2025
Updated review

What I ordered for my dog arrived after a little bit of a long wait, but it did arrive, and saved me hundreds of dollars. My dog and I are better thanks to this site.

Date of experience: December 2, 2025

Order Arrived - great price!
September 4, 2025
Previous review

I found they had the best price for Simparica Trio- so with some reservation I ordered it. It arrived after a few weeks, it's genuine and my wallet is happy. They have earned my business.

Date of experience: August 24, 2025
Florida
1 review
0 helpful votes
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Great prices & customer service
December 13, 2025

The prices are the best I've found. They always respond to emails & provide great customer service. I've never had an issue with an order.

Date of experience: December 3, 2025
New York
1 review
0 helpful votes
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The savings is amazing!
December 13, 2025

It's unbelievable what your company can do for people who have a lot of pets. They depend on us and if we can't afford the high prices that American companies want to charge - they suffer. Thank you for everything you do.

Date of experience: December 3, 2025
Illinois
1 review
0 helpful votes
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!
December 13, 2025

ยก!

Date of experience: December 3, 2025
Florida
2 reviews
11 helpful votes
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Issues with following what is paid for
December 13, 2025
Updated review

Every time I place an order I pay to get a tracking number. Almost every time I have to send a message inquiring about the tracking number. They do not send me an email in response, but when I check a week later they have added the tracking information. I have to fight to get the information that I pay to have supplied. I find this disturbing, because they do not want to follow thru with what a customer pays to have supplied. This issue makes me concerned about the practices.

Date of experience: June 15, 2025

I have my correct money format on the website
June 13, 2025
Previous review

I have my correct money format on the website. So that means I should not have another charge for an exchange rate, but I normally do. Your site should be including that in the total of the bill.

Date of experience: June 3, 2025
Florida
1 review
0 helpful votes
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Shipping
December 13, 2025
Updated review

Shipping is scary, being from overseas. Yes, there is tracking but that's scary too. But, thank God, it got here. Budget does have the best prices, especially for those with limited money but want to take care of their animals. Vets, here, in the u.s. are so expensive.

Date of experience: June 3, 2025

For 6.99 shipping I would expect it to arrive faster!
April 2, 2025
Previous review

For 6.99 shipping I would expect it to arrive faster!

Date of experience: March 23, 2025
Illinois
1 review
0 helpful votes
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DOG SUPPLIES
December 13, 2025
Updated review

I love shopping this website. Prices are always good products are very good. This is my 4th time shopping. So far Im very satisfied with the products and the prices.

Date of experience: December 3, 2025

Products work
July 17, 2025
Previous review

I have ordered flea drops and heartworm meds for my pups, they are working, just ordered flea collars hope they work as well. Only down side is shipping take so long. Other then that satisfied with your products.

Date of experience: July 7, 2025
New York
1 review
0 helpful votes
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Good Experience
December 13, 2025
Updated review

Easy to order, took some time to receive, but well worth it!

Date of experience: April 21, 2025

I received meds for my other Buddy, my other dog and...
May 9, 2025
Previous review

I received meds for my other Buddy, my other dog and I anticipate have the same wonderful experience for my dog Lou.

Date of experience: April 29, 2025
Texas
1 review
0 helpful votes
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Good pet company
December 12, 2025
Updated review

I found BudgetPetCare to be reasonably priced with a good selection. I appreciated that the shipment was received in timely fashion. I will continue to use them for my pet's care and highly recommend them.

Date of experience: December 2, 2025

Quick and easy
February 21, 2025
Previous review

Quick and easy

Date of experience: February 11, 2025
Ohio
1 review
0 helpful votes
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I've ordered from here several times over the years and found their products to be of good quality. They've always been accurate and customer service is top notch.

Date of experience: December 2, 2025
Texas
1 review
0 helpful votes
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Love this website!
December 12, 2025

Thankful my sister told me about this! This is my 3rd order and all previous orders have gone well! I received my order within a week and a half and it was 100% correct.

Date of experience: June 10, 2025
Georgia
1 review
0 helpful votes
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Should have had points in last orders! Now it says I didn't have an account which I know I did! Kinda sucks thought you guys were a trustworthy company

Date of experience: December 1, 2025
Texas
1 review
0 helpful votes
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Savings!
December 12, 2025
Updated review

Ordering from Budget Pet Care has saved me a lot of money. I receive top quality pet medications for a reasonable price. Thanks!

Date of experience: December 1, 2025

Absolute Best Prices
August 14, 2025
Previous review

Convenient, easy and saves me a lot of money. I have used this company for over 5 years with no problems. -Thanks!

Date of experience: August 4, 2025
Texas
1 review
0 helpful votes
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Best prices
December 11, 2025
Updated review

I found this site sort of by accident and their prices and service are amazing. I've never had to contact them for any reason because I always receive my products fast and without incidence! I highly recommend!

Date of experience: December 1, 2025

Great price!
August 6, 2025
Previous review

My local vet charged me for one month for the same amount I get three months from BudgetPetCare. You do have to allow for an extended shipping time but they are very good about checking on whether or not you rec'd your order. I highly recommend and I will continue to use.

Date of experience: July 26, 2025
Florida
1 review
0 helpful votes
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SAME MEDS-BETTER PRICE
December 11, 2025
Updated review

Ordered my dog's exact heartworm medicine without paying for a visit to the vet. I got a years supply for less money than I would get a six months supply at the vet's office. They told me it would take about three weeks, but it got to me within two. I love my pets and want to take great care of them, but the veterinarians in the United Statesare pricing themselves out of many people's range. I am very thankful for this company.

Date of experience: August 22, 2025

I had a couple questions before ordering, so I called...
October 18, 2025
Previous review

I had a couple questions before ordering, so I called the customer support line and talked to Oscar. He was very knowledgeable and not rushed. He patiently answered all of my questions, so I felt at ease ordering. I hope to have just as satisfactory experience with receiving my order.

Date of experience: October 8, 2025
Florida
1 review
0 helpful votes
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I have Revolution on automatic delivery and have purchased other items and actually don't recall anything so obviously not any problems.

Date of experience: November 1, 2021
Idaho
1 review
0 helpful votes
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Great Prices. Free Shipping.
December 11, 2025

I only buy my flea/tick/heartworm preventative through Budget Pet Care. Best prices. No hassle. Free shipping. Consistently great experience since joining a few years ago.

Date of experience: December 1, 2025
Connecticut
1 review
0 helpful votes
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Website very easy to use.
Sometimes packaging is in a different language but it is the exact same product when packaging is in English. Works great for my indoor/outdoor cat.

Date of experience: December 1, 2025

Easy to do!
July 13, 2025
Previous review

Easy to do!

Date of experience: July 3, 2025