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BudgetPetCare

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]


How would you rate BudgetPetCare?
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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
176
value
72
shipping
76
returns
31
quality
74
This company does not typically respond to reviews

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53,306 reviews

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Texas
1 review
0 helpful votes
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Best prices on quality meds
February 10, 2026

I shop here every year for flea meds which are more than 50% cheaper than the US. It will take about 2 weeks for delivery but doesnt matter if you are ordering in the winter.

Date of experience: January 30, 2026
California
1 review
0 helpful votes
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We appreciate the prices and the discounts though when we're typing in credit card numbers, it would be nice just to have a display of the numbers versus having to go back-and-forth on the screen between numbers and letters.

Date of experience: January 30, 2026
Florida
1 review
0 helpful votes
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Cost effective
February 9, 2026

We have been your customer for several years and you keep your word and are significantly cheaper than Chewy and Amazon keep it up

Date of experience: January 29, 2026
South Dakota
1 review
0 helpful votes
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Going on 3 yrs
February 9, 2026

I have been purchasing yearly supplies at the beginning of the year for the last 3 years. Still have not ever seen another place even comparable to these prices.

Date of experience: January 29, 2026
Pennsylvania
1 review
0 helpful votes
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Great deal
February 8, 2026

This is my third order with budget pet care. The first two were just what I needed at a very reasonable price. I expect this order to be the same. Thanks

Date of experience: January 28, 2026
Indiana
1 review
0 helpful votes
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My Go To Source for Pet Meds!
February 6, 2026
Updated review

Beyond excellent pricing. Free shipping and cash rewards for each purchase.
This is my third order and completely satisfied each time.

Date of experience: January 27, 2026

Great pricing and reasonable shipping
March 24, 2025
Previous review

Great pricing and reasonable shipping. Get on a repeat order plan and you won't have to worry about the extra time needed to ship.

Date of experience: March 14, 2025
Alabama
1 review
0 helpful votes
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Heartguard and Nextguard
February 6, 2026
Updated review

I ordered here last time I needed heartguard for my dog. It took a little longer to receive but well worth the wait for the amount of savings they offer! So glad I found this site!

Date of experience: January 27, 2026

Flea and tick meds
September 23, 2025
Previous review

Was pleased with my order. Did take a little longer for shipping but definitely worth the wait for the price. Will order again!

Date of experience: September 12, 2025
Texas
1 review
0 helpful votes
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There are so many products available, it makes comparing / pricing out options really convenient. I have looked into other veterinary supply-type online retailers and they don't even compare on prices, options, and discounts.

Date of experience: January 26, 2026
Hawaii
1 review
0 helpful votes
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Great prices and Customer a Service
February 5, 2026
Updated review

These prices are great considering the over dozen animals we have and it really helps us minimize the vet extras. The customer service is also great, as I've had to call a couple of times. They were very professional and helpful.

Date of experience: January 26, 2026

Price are great
October 9, 2025
Previous review

Although shipping to Hawaii takes a while, the service with Budget petcare is great as are their prices!

Date of experience: August 23, 2025
Texas
2 reviews
0 helpful votes
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Great items, great prices
February 5, 2026
Updated review

Always love the experience with Budget Pet care. I get taken care of on behalf of my two spoiled dogs. Thanks and keep up the good work and customer service.

Date of experience: January 26, 2026

I've used BudgetPetCare.com for my dogs Simperica Trio...
January 24, 2025
Previous review

I've used BudgetPetCare.com for my dogs Simperica Trio before and enjoy their ease of use.

Date of experience: January 14, 2025
Florida
1 review
0 helpful votes
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So thankful for these low prices!
February 3, 2026

Previous orders have shipped slower than from other sites. However, the cost difference more than offsets a slight delay. Wonderful site!

Date of experience: January 1, 2025
Texas
1 review
0 helpful votes
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Auto ship cancellation
February 3, 2026

I have been happy buying my dogs' meds here but I was disappointed that the auto shipment I canceled online a while back after my yorkie passed did not take effect and I still received an auto shipment last October which cost me over $90 unnecessarily. Upon phone follow up with customer service, I was told that auto shipment cancellation needed to be made on the phone with a live representative. IMO this is something that needs to be addressed to improve your customer online experience.

Date of experience: October 2, 2025
Oregon
1 review
0 helpful votes
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Great prices great Customer service!
February 3, 2026
Updated review

The site is easy to use. I had one problem with shipping in all the years I've used Budget Pet Care. Customer service dealt with it immediately. Love BPC!

Date of experience: January 24, 2026

Love Budget Pet Care
September 1, 2025
Previous review

Easy site to use, awesome prices, and great customer service.

Date of experience: August 21, 2025
Pennsylvania
1 review
0 helpful votes
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Reasonable prices and good service
February 2, 2026
Updated review

I've been a customer for a couple years now. I appreciate the reasonable prices and the good customer service that you give. Do it right and keep it simple. Seems like you have that figured out. Thank you

Date of experience: January 23, 2026

Good service, reasonable prices
October 25, 2025
Previous review

Add Discover to payment methods please

Date of experience: October 15, 2025
Costa Rica
1 review
0 helpful votes
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Always reliable and great prices.
February 2, 2026
Updated review

I have dealt with the company. Com for many years now. The items are priced well, and the website is very easy to read. I have friends now using the site for purchases.

Date of experience: January 23, 2026

Excellent prices, quick delivery and the best choices...
February 13, 2025
Previous review

Excellent prices, quick delivery and the best choices of products

Date of experience: February 3, 2025
Texas
1 review
0 helpful votes
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Payment
February 1, 2026
Updated review

Had one package "lost" in the mail. I tried once again and received the product. I hope this package does NOT get lost in the mail.

Date of experience: January 22, 2026

Loss of Medication
October 3, 2025
Previous review

I never received the medication. It was "lost" in the mail.

Date of experience: September 23, 2025
Georgia
1 review
0 helpful votes
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Great Deals
February 1, 2026
Updated review

As usual the website is a little difficult but I eventually get my order through and the savings are always well worth a little trouble

Date of experience: January 22, 2026

Great prices.
September 13, 2025
Previous review

This website has great prices for my dog and cat's pest control. You have to plan to order ahead for the shipping and also figure the lbs to kgs. The savings are worth it. My only issue has been having the purchase go through on the internet but I have been able to reach someone on the phone for customer service when this is an issue. So I am very happy to continue to use Budget PetCare for my pet's needs!

Date of experience: September 2, 2025
New York
1 review
0 helpful votes
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Worth The Wait
January 31, 2026

Performs as it should. Better pricing due to vet not price gouging you. Ships from across the World so order well in advance.

Date of experience: January 21, 2026
Missouri
1 review
0 helpful votes
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For the most part love the prices
January 31, 2026
Updated review

Love they offer free shipping underneath make term also love earring credit balance money and I like the prices much better than the vet but when I first started buying from them there prices where even better than they are now

Date of experience: January 21, 2026

Great Affordable Prices
July 14, 2025
Previous review

I love there prices and the discounts they offer makes it possible for me to rescue more suffering cats and dogs I've purchased from here multiple times I love them

Date of experience: July 4, 2025
Isle of Man
3 reviews
8 helpful votes
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Healthy Critters
January 31, 2026
Updated review

I don't order pet meds anywhere else! Vets where I live are SO expensive to go to just to get a standard flea and tick prescription. Thank you for keeping your products affordable!

Date of experience: January 21, 2026

Budgetpetcare makes it easy and affordable to take...
April 28, 2024
Previous review

Budgetpetcare makes it easy and affordable to take care of my pets

Date of experience: April 18, 2024