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BudgetPetCare

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]


How would you rate BudgetPetCare?
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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
176
value
72
shipping
76
returns
31
quality
74
This company does not typically respond to reviews

Instant Feedback

53,214 reviews

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Louisiana
1 review
0 helpful votes
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Love BudgetPetCare
July 31, 2025
Updated review

Fast efficient service, great prices, and I like all the different promos.

Date of experience: October 22, 2024

Easy, reliable, love the percentage off deals!
November 1, 2024
Previous review

Easy, reliable, love the percentage off deals!

Date of experience: October 22, 2024
Pennsylvania
1 review
0 helpful votes
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Great pricing
July 31, 2025

The best pricing! This site is my go to. Its always the best price for us

Date of experience: June 10, 2025
Georgia
1 review
0 helpful votes
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User Friendly
July 31, 2025

The website is easy to use and often offer promo codes and discounts

Date of experience: July 21, 2025
Oregon
1 review
0 helpful votes
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I won't complain but it would be nice if they could get here a little sooner than normal. I'm thankful for your business

Date of experience: July 21, 2025
Minnesota
1 review
0 helpful votes
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Got it in a timely manner
July 31, 2025

Great prices and works perfectly! Been ordering from you guys for 13 years and only ever had 1 order lost and it was replaced right away!

Date of experience: July 21, 2025
Massachusetts
1 review
0 helpful votes
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Meds are fine, delivery took a long time
July 31, 2025
Updated review

Delivery was fine, once it happened.It used to be much faster

Date of experience: July 21, 2025

Good prices
October 8, 2024
Previous review

Good prices

Date of experience: September 28, 2024
Florida
1 review
0 helpful votes
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Good prices/service
July 31, 2025
Updated review

Been a customer for 3 years so far so good all shipments received in a timely fashion

Date of experience: July 21, 2025

Always very easy
May 9, 2025
Previous review

Always very easy

Date of experience: April 29, 2025
Florida
1 review
0 helpful votes
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Always have a carefree experience when ordering from budget pet Care.

Date of experience: July 21, 2025
Illinois
1 review
0 helpful votes
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You cancelled my previous order
July 31, 2025

You cancelled my previous order without notifying me. When i inquired as to why, you said the item was not in stock. Yet i was still able to add the item to my cart and place new orders showing that you could have just honored my order or shipped it out once it was available again as per my request instead of just cancelling without communicating or providing options

Date of experience: July 12, 2025
Maryland
1 review
0 helpful votes
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Shopping made easy
July 31, 2025
Updated review

I have been ordering from BudgetPetCare for several years and it has always been a good experience.

Date of experience: May 21, 2025

It's always gone very well and I appreciate your service
May 26, 2025
Previous review

It's always gone very well and I appreciate your service.

Date of experience: May 16, 2025
Illinois
1 review
0 helpful votes
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Great discounts
July 31, 2025

It is my second time buying and everything goes well, great discounts.

Date of experience: July 21, 2025
District of Columbia
1 review
0 helpful votes
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EAsy to order and Great Prices
July 31, 2025

I've order several times... easy ordering and great prices. I get notifications on sales which really helps when you have 3 dogs.

Date of experience: July 21, 2025
Florida
1 review
0 helpful votes
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Prices are excellent
July 31, 2025
Updated review

Easy ordering why do I have to enter 50 characters just don't need to

Date of experience: February 22, 2024

Everything is quick and easy to order and priced right
March 18, 2025
Previous review

Everything is quick and easy to order and priced right

Date of experience: March 8, 2025
Maine
1 review
0 helpful votes
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Always good service
July 31, 2025

Always good service, love the email check to see if I've received my order
Thank you

Date of experience: July 21, 2025
Illinois
1 review
0 helpful votes
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Easy to order and a great price
July 31, 2025

Easy to order and good price. I have ordered before was easy.

Date of experience: July 21, 2025
New York
1 review
0 helpful votes
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Love this site
July 31, 2025
Updated review

So easy and convenient to order my pets' supplies. Best prices too

Date of experience: July 21, 2025

Best products at te best price
March 31, 2025
Previous review

Best products at te best price

Date of experience: March 21, 2025
Louisiana
1 review
0 helpful votes
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Easy ordering
July 31, 2025

I have ordered several times. I loved that they checked and verified with me on my first order. Customer service was excellent. Prices are amazing.

Date of experience: May 21, 2025
Georgia
1 review
0 helpful votes
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Great Prices!
July 31, 2025

Great prices. Website is nice too. Wish I found this site sooner.

Date of experience: July 21, 2025
Pennsylvania
1 review
0 helpful votes
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Best online animal care
July 31, 2025

I've been buying from this company for almost 5 years for my 2 dogs and 2 cats and I couldn't be happier with the service and quality. I'm extremely grateful for budget pet care and their products!

Date of experience: July 21, 2025
California
1 review
0 helpful votes
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Good product
July 31, 2025

Seems to be good company. Took awhile to arrive. Maybe overseas.

Date of experience: July 21, 2025