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BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Fast efficient service, great prices, and I like all the different promos.
Easy, reliable, love the percentage off deals!
The best pricing! This site is my go to. Its always the best price for us
I won't complain but it would be nice if they could get here a little sooner than normal. I'm thankful for your business
Great prices and works perfectly! Been ordering from you guys for 13 years and only ever had 1 order lost and it was replaced right away!
Delivery was fine, once it happened.It used to be much faster
Been a customer for 3 years so far so good all shipments received in a timely fashion
Always have a carefree experience when ordering from budget pet Care.
You cancelled my previous order without notifying me. When i inquired as to why, you said the item was not in stock. Yet i was still able to add the item to my cart and place new orders showing that you could have just honored my order or shipped it out once it was available again as per my request instead of just cancelling without communicating or providing options
I have been ordering from BudgetPetCare for several years and it has always been a good experience.
It's always gone very well and I appreciate your service.
It is my second time buying and everything goes well, great discounts.
I've order several times... easy ordering and great prices. I get notifications on sales which really helps when you have 3 dogs.
Easy ordering why do I have to enter 50 characters just don't need to
Everything is quick and easy to order and priced right
Always good service, love the email check to see if I've received my order
Thank you
Easy to order and good price. I have ordered before was easy.
So easy and convenient to order my pets' supplies. Best prices too
I have ordered several times. I loved that they checked and verified with me on my first order. Customer service was excellent. Prices are amazing.
Great prices. Website is nice too. Wish I found this site sooner.
I've been buying from this company for almost 5 years for my 2 dogs and 2 cats and I couldn't be happier with the service and quality. I'm extremely grateful for budget pet care and their products!
Seems to be good company. Took awhile to arrive. Maybe overseas.
Answer: Hello Dawn, We would like to assure you that all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. We only sell products from reputable and leading international brands. Shopping with us is no different than buying from your neighborhood vet or pet store. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for a refund as per our 100% satisfaction guarantee.
Answer: Hello Kelly, All the products we offer to sell on our wbesite do not require prescription from the country we ship i. E. Australia. However, our products are genuine and same as sold by the manufacturer in various countries. Hope this clarifies your question. Thank you!
Answer: Hello Sherry, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality.
Answer: Hi Isabel, Yes. Bravecto is approved for use in breeding, pregnant, and lactating dogs. Including Bravecto, all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market.
Answer: Hi Kevin, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for refund as per our 100% satisfaction guarantee.

