Budget Heating and Air Conditioning

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Budget Heating and Air Conditioning

Budget Heating and Air ConditioningReviews 572

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Budget Heating and Air Conditioning?
grey stargrey stargrey stargrey stargrey star

Budget Heating and Air Conditioning Reviews Summary

Budget Heating and Air Conditioning has a rating of 4.7 stars from 572 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Budget Heating and Air Conditioning most frequently mention customer service, air handler and great price. Budget Heating and Air Conditioning ranks 3rd among HVAC sites.

service
13
value
14
shipping
13
quality
10
This company does not typically respond to reviews

Instant Feedback

3,140 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Jim U.
Unfollow Jim U.
Share Review
Report Review

New Bosch system purchase
December 30, 2023

Friendly and easy service for my purchase. In state delivery was within a week. I will reccomend and use them in the future.

Date of experience: December 30, 2023
Pennsylvania
2 reviews
0 helpful votes
Follow Scott U.
Unfollow Scott U.
Share Review
Report Review

Great company
December 25, 2023

Everything was smooth, company took their time to work with me even when some parts ordered were on backorder.

Date of experience: December 24, 2023
Florida
1 review
0 helpful votes
Follow Amy I.
Unfollow Amy I.
Share Review
Report Review

Eventually came through
December 22, 2023

It was my technician that found the necessary part on this site, so I purchased it here. He wasn't happy with the price, but it was cheaper than replacing the entire unit for me. That extra 20% surcharge for expedited shipping seems excessive. Also, that I had to pay for taxes outside of the payment plan made through Affirm was also suspect. Since I had to follow up on why the unit hadn't yet been shipped and was given that reason, I feel it caused an unnecessary delay. It was a heating unit and I had to endure a week of weather in the 40s without it. Finally, there was a disconnect between the shipping time frame given to me by the person at Budget. Thankfully, I received the item a day after speaking with them and not the later date. I had hoped since we were all in Florida, this would have been a more streamlined process. I do wonder if the very similar looking part I saw on Amazon, for less, would have arrived faster. Especially because the tech realized this was a bit different than what he expected. I am grateful that he was able to make it work. In summary, I am grateful overall, but wish this had been a smoother process.

Budget Heating and Air Conditioning attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 22, 2023
Florida
1 review
0 helpful votes
Follow WILLIAM Q.
Unfollow WILLIAM Q.
Share Review
Report Review

CUSTOMER SERVICE
December 9, 2023

VIC WORKED WITH ME FOR A WEEK TO PURCHASE THE PROPER HVAC SYSTEM AND TO GET AN INSTALLER. HE WENT BEYOND NORMAL SERVICE TO HELP ME. INSTALL TOOK ONLY 3 1/2 HRS FOR A COMPLETE INSTALL, INCLUDING OLD SYSTEM REMOVAL. VIC AND THE INSTALLER SHOULD BE PROPERLY RECOGNIZED

Date of experience: December 9, 2023
Trent T. Budget Heating and Air Conditioning Rep
over a year old

Hi William! Thank you for your business and review! We will share your feedback with the installer and Vick.

BudgetHeating

Virginia
1 review
0 helpful votes
Follow Ben T.
Unfollow Ben T.
Share Review
Report Review

Great product and great support.
December 1, 2023

I ordered 2 Gree Flexx systems for my house. Budget had the best pricing and fast flexible shipping. When one of the heat pumps was damaged during shipping, Budget even got a new one out to me in time for my installation date. Highly recommended both Budget Heating & Air and the Gree Flexx system (it's incredible).

Date of experience: December 1, 2023
Trent T. Budget Heating and Air Conditioning Rep
over a year old

Hi Ben,

Thank you for your review and purchase! We are sorry to hear you experienced damage in transit however we are glad our team solved the issue for you quickly!

Thank you again!
BudgetHeating.com

West Virginia
1 review
0 helpful votes
Follow B D.
Unfollow B D.
Share Review
Report Review

Quick delivery expected part
November 29, 2023

Ordered heat strip from budget and they delivered, quick and kept me informed

Date of experience: November 29, 2023
North Carolina
1 review
0 helpful votes
Follow Ben Y.
Unfollow Ben Y.
Share Review
Report Review

Exactly what I needed
November 29, 2023

Ordering was easy. Budget Heating contacted me to ensure the order was correct and walk me through the process of receiving the items. Two mini-splits arrived in good shape and on time. Project is underway!

Date of experience: November 29, 2023
Florida
1 review
0 helpful votes
Follow Jeff F.
Unfollow Jeff F.
Share Review
Report Review

Budget Heating and Air was excellent to deal with. They had the heat pump system I wanted in stock and shipped it in a timely fashion. I would order from them again if I'm in need of HVAC equipment.

Date of experience: November 18, 2023
Texas
1 review
0 helpful votes
Follow Timothy L.
Unfollow Timothy L.
Share Review
Report Review

Awesome
November 18, 2023

Was very easy to deal with and staff had plenty of knowledge

Date of experience: November 17, 2023
Illinois
1 review
0 helpful votes
Follow Jacob D.
Unfollow Jacob D.
Share Review
Report Review

Broken items
November 3, 2023

I just received my replacement for a broken heater and it is also broken.

Date of experience: November 3, 2023
South Carolina
1 review
0 helpful votes
Follow Timothy V.
Unfollow Timothy V.
Share Review
Report Review

Great price. Quality products
October 31, 2023

Great customer service. Very reasonable prices. Friendly service. Knowledgeable technicians

Date of experience: October 31, 2023
Alabama
1 review
0 helpful votes
Follow Stephen C.
Unfollow Stephen C.
Share Review
Report Review

AC parts
October 16, 2023

This order was fine except the 14 inch collar which was cheaply made and unable to use.

Date of experience: October 16, 2023
North Carolina
1 review
0 helpful votes
Follow Jason H.
Unfollow Jason H.
Share Review
Report Review

Great Experience
September 28, 2023

This was the 3rd time ordering from Budget Heating and Air and just as before everything was great. My order arrived on-time and was free from damages.

Date of experience: September 28, 2023
California
1 review
0 helpful votes
Follow Mark O.
Unfollow Mark O.
Share Review
Report Review

Great service,
September 9, 2023

Received as advertised in a timely matter

The surveys sucks

Date of experience: September 9, 2023
Washington
1 review
0 helpful votes
Follow Jeffrey N.
Unfollow Jeffrey N.
Share Review
Report Review

It hasn't shipped yet?
August 17, 2023

I am very pleased with your company, website was easy to navigate and placing an order was simple. The issue I ran into was a delay in shipping do to a inaccurate shipping cost estimate. After two weeks I hadn't received any shipping confirmation, so I called and was transferred to a gentleman who said it had not been shipped due to a shipping cost increase. He apologized and told me they needed a extra $200.00 for shipping. I did not mind the extra shipping $, it was about the delay, we were without any Hvac for 4 weeks and now we are in a heat wave. I realize that shipping cost are going up, I just felt like I had been misplace with no word for a unusually long time. Thank you, Jeff Kuss

Date of experience: August 16, 2023
Tennessee
1 review
0 helpful votes
Follow Anthony G.
Unfollow Anthony G.
Share Review
Report Review

Great Shipping and service
August 11, 2023

Great Company. Shipped quality parts in a timely manner.

Date of experience: August 11, 2023
Missouri
1 review
0 helpful votes
Follow Dorian R.
Unfollow Dorian R.
Share Review
Report Review

Very helpful, good value
July 24, 2023

Guided us toward the proper unit combination. Delivery was on schedule. Great to work with.

Date of experience: July 24, 2023
Argentina
1 review
0 helpful votes
Follow Damian X.
Unfollow Damian X.
Share Review
Report Review

They were very serious, they responded cordially and they fulfilled the commitment to deliver within a short period of time, which I needed. They are highly recommended.

Date of experience: July 24, 2023
Virginia
1 review
0 helpful votes
Follow Mack G.
Unfollow Mack G.
Share Review
Report Review

Mike was very helpful on getting everything approved it arrived in two weeks allowing for 4th July it arrived undamage I am getting ready to order another four split systems one three ton heat pump split system two two one half ton heat pumps split and one ac three ton with case coil

Date of experience: July 23, 2023
Florida
1 review
0 helpful votes
Follow Elisardy Y.
Unfollow Elisardy Y.
Share Review
Report Review

Muy buena regresaría a comprar otra ves si así fuese necesario

Date of experience: July 2, 2023

From the business

Budget Heating and Air sells direct to the public at wholesale prices through all of North America! We stock and sell anything from a small service part such as a capacitor, transformer, or motor to full heating and air conditioning systems. If your need is small or large we have you covered from 1 ton to 25 ton units we have your back. Come into our Tampa, FL or Houston, TX store pick out and leave with your part or system today. Here Monday through Friday 7:30am to 5pm EST to serve your needs!