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Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
Broome Staircase Designs Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
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I have purchased several items from Broome Staircase Designs for gifts and have been very happy with all purchases. The prices are good and sale prices are terrific.
Excellent experience to deal with on line great service. Packaged and posted within a day and delivered within a week. Can't say a bad word about Broome Staircase designs.
As above. Thought it would look a lot more expensive than it did.
The ordering was simple and straightforward, the goods arrived before time and were all well packaged, the product exactly as described and pictured. I have a pink pearl bracelet as well as a black one and a pair of earrings Love them all. Great gifts, buy in advance while they are on sale. You also receive a card offering 20% off your next purchase and a how to look after your pearls card.
The good thing about pearls is that they always look stunning, wear them with anything!
Beautiful design, fantastic quality. Very happy. It was a gift for my mum and she was stoked.
Excellent service, satisfied with items ordered.
Shipment very fast. I would recommend friends to visit your store.
Loved the earrings and ring I purchased. Delivery was quick and although the ring was incorrect size, my fault, they were extremely helpful and gave me a refund. I have since ordered another ring.
I am very happy with the product and service provided by Broome staircase design
Thank you. The items I purchased were exactly what I needed. I purchased them as gifts and they were perfect.
The service I received was amazing. I was originally sent the wrong product however it was exchanged without any problems.
My only issue was when we put the discount voucher in on our second purchase it wouldn't activate. Still purchased beautiful earrings and were thrilled with them. Looking forward to being able to shop with you again. Many thanks carol
Delivery was very quick and contents not at all damaged. First one a little tight. My fault, I didn't realise I had a choice of sizes!
I bought a lovely pearl and leather bracelet. It is easy to put on and is lovely. The bracelet was just as good as it looked in the photo. I was very happy with the special price and it arrived quickly and well packed. I often still look on the site, especially at sale times. Beautiful pearl jewellery.
I bought one of your bracelets for my step-daughter who loves pearls. Although the bracelet was lovely and she was delighted in it, the bracelet was quite small and didn't fit on her wrist. She does not have a large wrist either. Disappointing.
I have purchased a few items over the years from Broome Staircase Designs and always been happy with the service.
I was very impressed with the service received and the product was beautiful.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Sue, sorry to hear that the bracelet you purchased was too small. We are more than happy to exchange it fro a large size