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Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
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I was very surprised with the fast delivery of my bracelet. I am glad that I chose the longer length, it is a lovely accessory to wear. When in Broome last year I purchased items and receive many comments as to how unique and beautiful they are. A very satisfied customer.
My first purchase was excellent but my next order was confirmed then a few days later I was told it was out of stock. After consideration I changed the order but was sent the wrong colour. As this was a Christmas present I didn't want to risk not having it on time so I returned it and received a refund
The service I got was the best I got my order in a couple off days will shop here again
Very happy with my strands of white and purple pearls, although i should have got a size up, I can just manage to do the bracelet up, it fits well on th e wrist and doesnt spin around. Very happy with the quality
Excellent service. Very prompt delivery. Very happy with item bought. Recommend others deal with this company if the items offered are to their liking.
Great service from the website to the on line ordering. I made a mistake in the order and it was no trouble for them to fix.
Great product my daughter loved her bracelet. Modern take on pearls for younger people.
Thankyou!
Recommended to me by a friend, loved the look of this bracelet, very beautiful, great sizing and delivered so quickly!
Good service - lovely goods and arrived very promptly. They lived up to expectations.
Great product, great service, fast delivery. Very happy.
Placed order Monday of week of Christmas, very doubtful about receiving gift in time, very surprised it arrived in SW Qld in time for Christmas. Much appreciated.
Very nice pieces of jewellery & fast delivery with receiving my order. Would recommend this company
I just love my bracelet. It fits beautifully. It everything I thought it would be. I would highly recommend Broome Staircase Designs to anyone looking for pearl jewellery.
Was great I received my order promptly Loved the earings and wouldnt hesitate to recommend your pearls and settings to my friends
Very happy with ring which was received promptly. Right size.
Had my new pearls in a couple of days - beautiful items quick as a flash! Such service is wonderful.
Very happy with the whole experience. Bracelet and earrings were exactly as shown in photo. Can't wait to wear them out.
I have received some beautiful bracelets that I wear with pleasure. My pearl and silver pendant really looks like the moon on water. I adore it. The prices have been affordable and the delivery timely.
Ordered online and it was delivered 2 days later they were a Xmas present for my daughter and she loved them
My experience was amazing. My parcel arrived the day after I ordered. My jewellery is lovely. I'll be ordering more in the future
The earrings were perfect and the recipient was very happy. The online service was excellent and the delivery by post was secure and fast.
Answer: Hi Diana, Sorry to hear that you purchased the wrong size ring. We will happily exchange it for you subject to availability and postage costs. Please email us at [email protected] should you wish to do this to make the arrangements
Answer: Hi Debbie, If you chose a south sea you will receive a certificate of authenticity and valuation. Regards Natalie
Answer: Hi Kay, All our pearls are either Freshwater or from the ocean. There are no freshwater pearl farms in Australia
Answer: Hi there, we can make these in white gold, however, as they are quiet heavy, they will be around $1500 in 9ct. Please let us know if you would like further information. Kind regards Julia BSD
Answer: Hi Lesley, we have a few things on sale for New Years: www.broomestaircasedesigns.com.au
Answer: Hi there! Yes that's absolutely fine - we can send direct and you can download your receipt direct from paypal. We also send a confirmation email to you confirming your order. If you have any further questions, please don't hesitate to contact us. Kind regards julia Prynne Company Director
Answer: Hi there May! Some of our Pearls are Australian and some are from overseas.
Answer: Hi there Kathy!, yes we have them in 14cm right thru to 22cm however, not in all our bracelets. Do you know the code of which one you like? Kind regards Julia BSD

