Broome Staircase Designs

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Broome Staircase Designs

4.5

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From the business

Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery


broomestaircasedesigns.com.au
Broome, Western Australia, Australia
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Broome Staircase Designs Reviews Summary

The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
53
value
46
shipping
44
returns
11
quality
113
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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Delighted with purchase
January 8, 2017

I was very surprised with the fast delivery of my bracelet. I am glad that I chose the longer length, it is a lovely accessory to wear. When in Broome last year I purchased items and receive many comments as to how unique and beautiful they are. A very satisfied customer.

Date of experience: January 7, 2017
Australia
1 review
0 helpful votes
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Wrong colour
January 8, 2017

My first purchase was excellent but my next order was confirmed then a few days later I was told it was out of stock. After consideration I changed the order but was sent the wrong colour. As this was a Christmas present I didn't want to risk not having it on time so I returned it and received a refund

Date of experience: January 7, 2017
Australia
1 review
1 helpful vote
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Outstanding
January 8, 2017

The service I got was the best I got my order in a couple off days will shop here again

Date of experience: January 7, 2017
Australia
1 review
0 helpful votes
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Pearl bracelet
January 7, 2017

Very happy with my strands of white and purple pearls, although i should have got a size up, I can just manage to do the bracelet up, it fits well on th e wrist and doesnt spin around. Very happy with the quality

Date of experience: January 7, 2017
Australia
1 review
0 helpful votes
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Earrings
January 7, 2017

Excellent service. Very prompt delivery. Very happy with item bought. Recommend others deal with this company if the items offered are to their liking.

Date of experience: January 7, 2017
Australia
1 review
0 helpful votes
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A must site to look and shop at!
January 7, 2017

Great service from the website to the on line ordering. I made a mistake in the order and it was no trouble for them to fix.
Great product my daughter loved her bracelet. Modern take on pearls for younger people.
Thankyou!

Date of experience: January 7, 2017
Australia
1 review
0 helpful votes
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String of pearls bracelet
January 7, 2017

Recommended to me by a friend, loved the look of this bracelet, very beautiful, great sizing and delivered so quickly!

Date of experience: January 7, 2017
Fiji
1 review
0 helpful votes
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Great
January 7, 2017

Good service - lovely goods and arrived very promptly. They lived up to expectations.

Date of experience: January 7, 2017
Australia
1 review
0 helpful votes
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Great product, great service, fast delivery. Very happy.

Date of experience: January 7, 2017
Australia
1 review
0 helpful votes
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Exceptional service
January 7, 2017

Placed order Monday of week of Christmas, very doubtful about receiving gift in time, very surprised it arrived in SW Qld in time for Christmas. Much appreciated.

Date of experience: January 7, 2017
Australia
1 review
0 helpful votes
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Very quick with delivery
January 7, 2017

Very nice pieces of jewellery & fast delivery with receiving my order. Would recommend this company

Date of experience: January 7, 2017
Australia
1 review
1 helpful vote
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Love it!
January 7, 2017

I just love my bracelet. It fits beautifully. It everything I thought it would be. I would highly recommend Broome Staircase Designs to anyone looking for pearl jewellery.

Date of experience: January 6, 2017
Australia
1 review
0 helpful votes
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Perfection
January 7, 2017

Was great I received my order promptly Loved the earings and wouldnt hesitate to recommend your pearls and settings to my friends

Date of experience: January 6, 2017
Australia
1 review
0 helpful votes
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Purchase of a pearl ring
January 7, 2017

Very happy with ring which was received promptly. Right size.

Date of experience: January 6, 2017
Australia
1 review
0 helpful votes
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Great Service
January 7, 2017

Had my new pearls in a couple of days - beautiful items quick as a flash! Such service is wonderful.

Date of experience: January 6, 2017
Australia
1 review
0 helpful votes
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Happy customer
January 7, 2017

Very happy with the whole experience. Bracelet and earrings were exactly as shown in photo. Can't wait to wear them out.

Date of experience: January 6, 2017
Australia
1 review
0 helpful votes
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Beautiful staircase designs
January 7, 2017

I have received some beautiful bracelets that I wear with pleasure. My pearl and silver pendant really looks like the moon on water. I adore it. The prices have been affordable and the delivery timely.

Date of experience: January 6, 2017
Australia
1 review
0 helpful votes
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Great service
January 7, 2017

Ordered online and it was delivered 2 days later they were a Xmas present for my daughter and she loved them

Date of experience: January 6, 2017
Australia
1 review
0 helpful votes
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Fabulous.
January 7, 2017

My experience was amazing. My parcel arrived the day after I ordered. My jewellery is lovely. I'll be ordering more in the future

Date of experience: January 6, 2017
Australia
1 review
0 helpful votes
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Excellence
January 7, 2017

The earrings were perfect and the recipient was very happy. The online service was excellent and the delivery by post was secure and fast.

Date of experience: January 6, 2017