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Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
Broome Staircase Designs Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
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First class. Ear rings were all most here before we had finnished ordering. Beautiful design, will look further into ordering more, and it has made the wife very happy. Thank you.
Very pleased with the quality of my purchase, the speed with which it was dispatched and the follow up service.
Good value & quality, super modern designs. Prompt delivery.
I would recommend Broome Staircase designs.
Happy Customer
Ordering online was easy and great prices!
I appreciated getting the 20% discount on my next purchase.
Was delighted to find first bracelet reduced from 149 to 49 $. I thought I had a reasonable bargain on a quality piece. I then decided to buy one for my sister. Today I notice you have them for around $25. You must still make a profit so what is the true value and are they made in China. Next week will they be $9.95 with free postage. I think $149 was a fake price. Not fair. Mine is already scratched. Hope you understand the way I feel.
My experience was good service was good and prompt. I liked the bracelet was like I xpected... thank you
Delighted with my bracelet - and I'm wearing it everyday! Too pretty to keep for a special occasion!
Quick delivery, very happy with the bracelet, fits well, and looks even better than the advertisement for it.
Thank you so much for my beautiful boab tree pearl drop earrings that my husband bought me for our 42nd wedding anniversary today. They arrived promptly, were beautifully packaged and are gorgeous. Couldn't be happier and will definitely be watching your website and purchasing more of your delightful jewellery.
Really happy. Good quality, bit surprised actually, impulse buy and you never really know what it's like until it arrives in the post. Highly recommend
The bracklet that I purchased was too small. I posted a message on the web site and facebook and never received a followup.
Sorry to hear that the bracelet you purchased is too small... we will happily exchange it for you. Suggest returning it to us and exchanging it for a smaller size might be a better option.
I am absolutely delighted with my purchase. It is exactly as described. I am also amazed at the speed with which the goods arrive.
I was initially very happy as the price of product was great and delivery was very fast. However after wearing the earring for the second time one of the pearls came off the silver earring hook which was very disappointing.
User friendly and very satisfied that the description matched the article. Having visited Broome Staircase Designs in 2015 and having the recent positive online experience, I will be sure to take my friends to visit there when we are in Broome in 2017
I have waited so long for my goods I don't think your service is very good at all. The goods I bought were to be for Xmas gifts.
Hi Lynda.We are sorry to hear you are disappointed. We have reviewed your order and are confused by your review. Our records show that you placed an order on the! St December, 2016 it was shipped on the 3rd December 2016 and delivered on the 7h December 2016.
Got this necklace from my husband for Xmas and just love it - love all the pieces that are designed by your company - my only negative comment would be that the rings don't come in bigger sizes.
5 star. Beautiful quality items. Great choice. Great service.
From the time I placed my order to the time it was delivered, I was kept informed of the process. I received an email after I received my order thanking me for my business and hoping that I was happy with my order. Very nice products and excellent customer service. Well done Broome Staircase Designs you know how to look after your customers which is becoming a rarity these days.
Very prompt service and delivery
Use them for gifts and for myself
Wear what I've bought regularly - extensive catalogue of items for sale
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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Hi Robyn,
The advertisement you saw today was an error and has been rectified.