Broome Staircase Designs

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Broome Staircase Designs

4.2

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From the business

Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery


broomestaircasedesigns.com.au
Broome, Western Australia, Australia
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Broome Staircase Designs Reviews Summary

The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
53
value
46
shipping
44
returns
11
quality
113
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Australia
1 review
1 helpful vote
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Buying from Broom Staircase Designs
January 2, 2018

I have ordered a few times from Broom Staircase Designs and on both occasions my goods arrived promptly and in perfect condition, i would not hesitate to purchase again with this company, thank you

Date of experience: January 1, 2018
Australia
1 review
0 helpful votes
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Thank you...
January 1, 2018

Love the bracelet... its a gift for my daughter.
Very happy with my purchase... and
I will be buying from Broome Staircase Designs again.

Date of experience: January 1, 2018
Australia
1 review
4 helpful votes
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Positive online experience!
December 6, 2017

I have had 2 purchases so far & am very happy with the products. Whole ordering process easy, & quick delivery.

Date of experience: December 5, 2017
Australia
1 review
2 helpful votes
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Pearl Purchases
December 5, 2017

How thrilled I was to receive your lovely products so beautifully presented! They arrived quickly and were safely and well packaged.
Thank you

Date of experience: December 5, 2017
Australia
1 review
0 helpful votes
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Lovely earrings
December 2, 2017

Great earing design. Far superior than I had imagined. Easy to order and comprehensive tracking. I would order other pieces after my first satisfactory purchase.

Date of experience: December 1, 2017
Australia
1 review
1 helpful vote
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Nice gifts at reasonable prices
December 2, 2017

I recently bought 3 mother of pearl pendants and 2 pearl pendants. They were all of good quality and I am sure that my friends who will receive them will be pleased.
If possible I would like you to send me 3 more business cards so that my friends can also buy if they wish.

Date of experience: December 1, 2017
Australia
1 review
0 helpful votes
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Best pearls
December 1, 2017

On the 2 occasions that I have bought from you I have been very pleased.
I love your desighns and only wish I could afford more. Very happy thank you

Date of experience: December 1, 2017
Australia
1 review
1 helpful vote
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Stylish pieces of jewellery
December 1, 2017

Great designs, lots of selection, considerable range in prices, fast shipping to the other side of the country.

Date of experience: December 1, 2017
Australia
1 review
1 helpful vote
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Broome earings
December 1, 2017

The purchase was easy and delivery quick the box the earings came in, could have been of a better quality

Date of experience: December 1, 2017
NL
1 review
2 helpful votes
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Beautiful jewellery
November 5, 2017

After a nailbiting waiting for my purchase to be sent to Holland, it has finally arrived. My sister and myself are very happy with her birthday present. And she has been wearing it ever since.

Date of experience: November 5, 2017
Indonesia
1 review
2 helpful votes
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Great range and quick delivery
November 2, 2017

Love the range of gorgeous jewellery. And so convenient with quick delivery. I wll definitely purchase again.

Date of experience: November 1, 2017
Australia
1 review
3 helpful votes
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Rings for all
November 1, 2017

I love the pearl expandable rings I purchased from Broome Staircase Designs, they are suitable for all ages to wear from the 17 yr old for who e I have bought one for Christmas to myself a 70yr old.

Date of experience: November 1, 2017
Australia
1 review
1 helpful vote
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Excellent service
November 1, 2017

Really happy with my purchases and the delivery was really fast. Have recommended Broome Staircase to friends as they have admired my pearls.

Date of experience: November 1, 2017
Australia
1 review
0 helpful votes
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Broome Staircase Designs
November 1, 2017

I was very satisfied with my experience with Broome Staircase Designs - the product was exactly as shown and I was kept informed of the progress of my purchase right up until I received it.

Date of experience: November 1, 2017
Australia
2 reviews
0 helpful votes
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Own some myself this time bought for wedding gift and i was pleased thankyou. I would be a returning customer

Date of experience: November 1, 2017
Australia
1 review
0 helpful votes
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Excellent and prompt
November 1, 2017

Item was very quick to arrive and i love it recommend the service to anyone seeking a gift or personal item

Date of experience: November 1, 2017
Australia
2 reviews
1 helpful vote
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Was so looking forward to the earrings and then when they arrived felt very let down the advertising is misleading

Date of experience: November 1, 2017
Australia
1 review
3 helpful votes
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My experience with dealing with Broome pearls has been excellent. Fabulous value for money, great presents and easy to obtain. I wish to thank Broome Staircase designs for their service.

Date of experience: October 22, 2017
Australia
1 review
1 helpful vote
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Highly recommend
October 18, 2017

I have purchased a few items as gifts recently and every recipient has loved their pearls. The service is 10 out of 10 - friendly and helpful. I would highly recommend Broome Staircase.

Date of experience: October 17, 2017
Australia
1 review
1 helpful vote
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Beautiful pearls
October 16, 2017

I was in the shop yesterday i bought a awesome pair of earings plus the little rings and another ring. Great service im shop and online i have now done both awesome don't miss out. I got the bracelet for $25 as well. Ina

Date of experience: October 16, 2017