On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
Broome Staircase Designs Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have wanted the item I purchased for some time, but was only now able to achieve this dream. Fantastic service, exquisite pearls - thank you
A little Christmas gift to myself. I was pleased that I received a phone call to let me know what was happening with my order over the Christmas and New Year break.
My pearl arrived safe and sound.
👍💖 the service was excellent it was very prompt. And came express post which was wonderful 😊
Great service, prompt delivery, excellent quality and exactly as described online. Highly recommend this business.
Top notch ordered and arrived within a few days so happy with my purchase and the customer care. Thanks guys
Great bracelet to wear for casual summer events. Arrived promptly and well packaged. Happy with this purchase.
I love the piece and my pearl looks stunning on it
First time I bought online. Price was reasonable and the pair of pearl earring was really lovely, correct size for me. Arrived on time. Don't have to wait for too long.
Was easy to order my order arrived quickly, nicely packaged. Will definitely purchase from here again and have recommended to friends. Tku
My latest acquisition is just as lovely as my previous ones. Love the quality, plus it's so easy to make an order, and usually comes in around a week. Highly recommend
Easy to use website, and arrived very quickly, and well presented
Great selection, hardest part was deciding which wonderful piece I wanted.
Even though it was over the holiday period my order arrived very quickly.
Very pleased with my purchases.
From buying to deliver including quality of product, everything was excellent
Your ad popped up on my Facebook page.
So glad it did.
Arrived in no time, which was great and the packaging was beautiful.
Thankyou so much.
I will be shopping again so much I'd like.
Staff were friendly, helpful and knew their stuff. Even remembered me even though it had been some time since my last visit. Very welcoming.
The delivery was very quick, nice touch the little chrissy bag...thankyou
I made a mistake in sizing my ring and asked if it could be swapped. They phoned me personally to arrange a replacement ring. The lady was so friendly and helpful. I'm so happy with the other two items I bought also. They're gorgeous. Very happy customer who will definitely be back later for a string of pearls necklace.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members