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From the business
Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
Broome Staircase Designs Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
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I had brought a pearl necklace and pearl ear rings from Broom Stair Case designs before purchasing the pearl ring and I can only praise the efficient service I have received since I started dealing with th a couple of years ago.
I was so pleased how quickly I received the in the post, I could not wait to open the parcel to have a look.
Myra was very helpful in assisting me to select a beautiful pearl. She gave me a selection of pearls to choose from. Many shapes and sizes was offered. And photos.
Still waiting for my purchases to arrive as it has been delayed with Australia Post
Very personable service and staff were very easy and helpful to deal with.
Great product at a great price. Easy to purchase and quick delivery. I recently visited the shop in Broome so I trust their product.
I have purchased in Broome and online and have been very happy with the online portal and speedy delivery. Unfortunately I was disappointed with the colour of the black pearl I purchased, as it was more in blue tones than black.
I was satisfied with online site and expedient delivery, but disappointed with quality of product. It wasn't up to my expectation.
Excellent products and speedy service. And as a bonus an extra discount via the loyalty program
Receieved my order of beautiful pearls very promptly. Would definately buy again from this business.
It was good description of product with nice packaging good service
I was notified that purchase would definitely arrive 3-4/12. Thus has not happened. Hopefully it will be here next week. Very inconvenient.
Could not be happier with the amazing service given when I had to return the purchase for a smaller size. 10 out of 10.
I came across accidentally, when I was looking for pearls earrings. Surprisingly, the quality when arrived was unexpected amazing.
It's a good place to look for your anything pearls
Have purchased several items over the years 2 this year alone, excellent service and purchased on line product as well exchange the item for small size no problems at all and very quick. Highly recomended
Staff in Broome and Mandruah are so helpful.
Prompt quick service and very pleased with my choice. Great price and good value. Hope to buy again when the opportunity arises
We had a slight problem with our order, it was resolved immediately. Impressed with the communication and the product which I am sure will be gratefully received come Christmas morning.
Was on time, great, beautiful, easy to shop online
Having dealt with this company before I have nothing but praise for them. Great products, delivery and service 💯 could not wish for better.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Brian once packages have been collected by Australia Post we have no control on the delays and being Christmas this can happen.