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Broad Financial

4.3

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Broad Financial Reviews Summary

Broad Financial has a rating of 4.3 stars from 831 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Broad Financial most frequently mention and customer service. Broad Financial ranks 4th among Personal Finance sites.

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George S.
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Generally good experience
August 1, 2019

Generally good experience. I would like notification if updates to my plan are not going to occur on the anniversary date.

Date of experience: July 31, 2019
Jim T.
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They have always answered any questions I have had and have been a great help in setting up my self directed 401k

Date of experience: July 30, 2019
Benjamin P.
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My experience with Broad Financial, was professional, through, and very helpful. Will answer any and all questions.

Date of experience: July 23, 2019
James B.
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I've dealt with a couple of other similar companies, but they seemed to be trying to talk over my head most of the time, but with Broad Financial, everything is explained in clear and simple English. When I do have a question, they respond in a timely manner and have always answered my questions clearly! I highly recommend Broad Financial!

Date of experience: July 22, 2019
Harold J.
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I am only a passive investor
July 21, 2019

I am only a passive investor. As such, no issues.

Date of experience: July 21, 2019
daniel s.
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Helped me buying rental house
July 21, 2019

Helped me buying rental house

Date of experience: July 21, 2019
KRAGER B.
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Broad Financial answered all of our questions was very professional and helped to set up my self directed 401k account. They provided me with critical instruction and documents that i needed. Our adviser Noah was polite knowledgeable and was available to answer any follow up question that we had. Both my wife and I are pleased with the service provided. It made the whole process much less difficult.

Date of experience: July 20, 2019
Philip I.
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Broad Financial made it simple to convert a portion of my IRA to a self directed IRA.

Date of experience: July 20, 2019
K O.
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Broad Financial was great to work with when setting my my Solo 401k. The terms were explained clearly and the documentation that was prepared on my behalf was exactly what was needed for me to open the various accounts, including bank and investment accounts. If one wants to open up a self directed IRA or Solo 401k, I definitely recommend Broad Financial.

Date of experience: July 20, 2019
Kent L.
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I purchased Broad Financial's Roth Solo 401K plan and was very pleased with the very quick turnaround and ease of setting up the plan and the cost effectiveness of the plan. I compared the offerings and pricing of several other companies, and Broad Financial was the most complete package, provided the information needed to set it up, and was the best value. I also did a Checkbook IRA with them several years ago that was also a great deal. Customer Service has been very helpful when I needed to call in with questions.

Date of experience: July 20, 2019
Chad Q.
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Good program and service
July 20, 2019

Good program and service

Date of experience: July 19, 2019
DHIGA K.
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When I first contacted Broad Financial about their self-directed IRA program, I was a little skeptical due to being in unfamiliar territory. However, our representative (Noah Grodko), did an awesome job in patiently explaining the benefits of their program and what it entailed. They took out the complexity of the program and made it so simple and easy. There were no hidden fees or unexpected additional charges. Within a few weeks, I had my LLC set-up and pension money transferred into my account with no problem. What people don't realize is that the "Operating Agreement" within the LLC must conform to IRS rules or it could lead you to problems down the road. I highly recommend the services of the Broad Financial team. You will not be disappointed.

Date of experience: July 19, 2019
RJ K.
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I was using a self directly IRA with a custodian prior to converting to a self directed 401K with Broad Financial. Making the switch was one of the best things I ever did for my financial future. Not only is the team at Broad Financial reasonably priced but they are also extremely knowledgeable. I would highly recommend them.

Date of experience: July 19, 2019
F R.
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I am very happy with both your sale and support teams and the responsiveness. I will recommend you to others. I specially appreciate Katie's work. She has been very helpful.

Date of experience: July 19, 2019
Allan F.
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Always good!
July 20, 2019

Always good! Every time I call I feel like they know or remember me, I know that's not true, but that's how they make you feel. This gives confidence to the customer. It makes you feel like they will always be there and your investments are safe and respected.

Date of experience: July 19, 2019
Cheng L.
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Very good service
July 20, 2019

Very good service.

Date of experience: July 19, 2019
Lorraine E.
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Broad Financial was very professional and took the time to educate me on the process. They always got back to and answered any questions I had in a prompt and courteous manner.
Highly recommend!

Date of experience: July 19, 2019
TMD G.
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I find encouragement that each time I have called Broad Financial I have had capable, caring, knowledgeable, and courteous guides. My opportunities for prompt attention and availability of professionals to communicate with have continually been satisfying and reassuring.

Date of experience: July 19, 2019
Bob i.
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Very professional and patient
July 20, 2019

Very professional and patient. Guided me through the path to opening a self directed IRA in a timely fashion. All has gone well.

Date of experience: July 19, 2019
Wallace T.
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I researched to find a company that had the services I needed to invest my IRA in real estate. Broad Financial was/is that company. I have had and continue to have a great experience working with Broad Financial. I've been with them over two years. And when the time is right on my end, I plan to use Broad Financial for future investments.

Date of experience: July 19, 2019