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Broad Financial

4.3

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Broad Financial Reviews Summary

Broad Financial has a rating of 4.3 stars from 831 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Broad Financial most frequently mention and customer service. Broad Financial ranks 4th among Personal Finance sites.

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Kathryn U.
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The information was self-explanatory and when I did contact Broad they were timely in their response

Date of experience: July 19, 2019
Greg P.
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I wanted to take 2 401k and transfer them to a self directed IRA. Broad Financial made the process very easy by guiding me through the process.

Date of experience: July 19, 2019
Larry S.
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Extremely easy to work with
July 20, 2019

Extremely easy to work with. Knew their stuff backwards and forwards. Made my life so incredibly easy, especially as compared to other firms that offer these types of services.

Date of experience: July 19, 2019
Gary E.
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Broad Financial provided the perfect solution for my Solo-K! I'm very pleased with my decision to work with them and I wouldn't change a thing. Thank you!

Date of experience: July 18, 2019
Augie D.
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The solo 401 k is a great vehicle, and Broad Financial has always been very responsive whenever I hav questions. I don't see why everybody doesn't do this?

Date of experience: July 18, 2019
John P.
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Mark was very helpful
July 19, 2019

Mark was very helpful

Date of experience: July 18, 2019
Diana G.
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Tova answered my questions in a professional, courteous, satisfactory and friendly manner.

Date of experience: July 18, 2019
Jacq R.
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I called to confirm the status of a transaction (Prohibited or not). I was asked questions and given the go ahead with an explantion of why. Great customer service.

Date of experience: July 17, 2019
Yan L.
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Thank you Joel always helps on my account questions and issues in very timely manner. I can be easily following the guidance to resolve the issues.

Date of experience: July 17, 2019
Rod L.
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All of my self-directed IRA questions were answered completely by knowledgeable customer support.

Date of experience: July 16, 2019
Ken J.
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They were prompt, cheerful, knowledgeable and helpful.

Date of experience: July 16, 2019
Johnny E.
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Good job
July 17, 2019

Good job

Date of experience: July 16, 2019
Roger G.
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Great financial product
July 17, 2019

Great financial product. Im still learning the ins and outs but am pleased with it.

Date of experience: July 16, 2019
David B.
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Customer support was very courteous and professional. My questions were fully answered in a timely manner. I would recommend Broad Financial to anyone.

Date of experience: July 16, 2019
Barb B.
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Support and customer service at Broad Financial is great. Always helpful and courteous.

Date of experience: July 16, 2019
Beth M.
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Mark answered my questions and was easy to understand and referred me to the next person I needed for the next steps. Perfect.
Beth McQueen

Date of experience: July 15, 2019
Alan P.
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Very knowledgeable about a tricky subject and very helpful

Date of experience: July 15, 2019
Steve I.
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Always responsive and willing to assist with questions or concerns

Date of experience: July 15, 2019
Neil S.
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I actually researched self directed IRA for a couple of years before I committed as well as other groups offering similar services.I chose Broad and Madison Trust and found their support group great however in general the process is somewhat complicated regardless of who you do it with,it is just part of the rules and process. I think the take away is communication which was really great with these guys. Neil Sawyer

Date of experience: July 15, 2019
Super S.
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Joel Galkin and Moe Deutsch are amazingly helpful.

Date of experience: July 12, 2019