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Broad Financial

4.3

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Broad Financial Reviews Summary

Broad Financial has a rating of 4.3 stars from 831 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Broad Financial most frequently mention and customer service. Broad Financial ranks 4th among Personal Finance sites.

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Laura I.
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October 23, 2015

Date of experience: October 23, 2015
Edward L.
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Process moved along smoothly, my LLC is set up and the funds from my 401K are in my hands.

Date of experience: October 22, 2015
Joseph Z.
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Well handled, good solutions
October 22, 2015

Well handled, good solutions.

Date of experience: October 22, 2015
Michael S.
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October 22, 2015

Date of experience: October 22, 2015
Melinda O.
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October 22, 2015

Date of experience: October 22, 2015
Richard F.
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I have just moved my self directed IRA to Broad Financial and Madison Trust. My LLC has been established and as soon as my cash arrives I will open a checking account and put the money to work. So far, step by step, the people at Broad and Madison have been very helpful.

Date of experience: October 22, 2015
Garrett P.
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October 22, 2015

Date of experience: October 22, 2015
Susan G.
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Very god experience
October 22, 2015

Very god experience. Staff was polite, helpful and knowledgable.

Date of experience: October 22, 2015
Carol F.
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Quick response, great customer service
October 22, 2015

Quick response, great customer service. Answered all questions with quality follow through.

Date of experience: October 22, 2015
Kathe Z.
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Very satisfied with the account manager and she is dilligently working on helping me get my transfer done, but it's not resolved yet. (other company's fault).

Date of experience: October 22, 2015
Lisa J.
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So far every has been great
October 22, 2015

So far every has been great. The representative who assisted me was extremely helpful and knowledgeable.

Date of experience: October 22, 2015
Luis F.
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So far so good
October 22, 2015

So far so good. Setting up my bank account. The people are very helpful.

Date of experience: October 22, 2015
Qiuni O.
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Broad Financial makes the process of establishing a self-directed 401(k) fast and stress-free.

Date of experience: October 22, 2015
Kevin K.
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October 22, 2015

Date of experience: October 22, 2015
Dale V.
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Easy to reach and knowledgeable always
September 26, 2015

Easy to reach and knowledgeable always.

Date of experience: September 25, 2015
Laurie G.
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Took over a day for someone to call me back regarding the type of account I was opening at my bank. Actually they didn't even call me back until I emailed a second time.

Date of experience: September 25, 2015
Mark J.
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Broad Financial took the time to answer questions and explain everything. There was no pressure just assistance, a wonderful experience.

Date of experience: September 25, 2015
Diana S.
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Once I can reach someone its great service, but its hard to get someone on the phone. Seems like business hrs are limited.

Date of experience: September 23, 2015
Paul G.
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September 23, 2015

Date of experience: September 23, 2015
Pompeo A.
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Very pleased with the entire process!
September 23, 2015

Very pleased with the entire process!

Date of experience: September 23, 2015