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Broad Financial

4.3

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Broad Financial Reviews Summary

Broad Financial has a rating of 4.3 stars from 831 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Broad Financial most frequently mention and customer service. Broad Financial ranks 4th among Personal Finance sites.

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Anthony E.
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Enjoyed working the Jeff Astor and the customer representative@ Broadfinancial. They made the process very easy.

Date of experience: March 23, 2016
Jim A.
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March 21, 2016

Date of experience: March 21, 2016
Robert R.
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The hardest part was finding a bank to take on my Solo 401 K

Date of experience: March 21, 2016
Dennis V.
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I'm extremely satisfied with broadfinancial
March 16, 2016

I'm extremely satisfied with broadfinancial.

I received my Solo 401k when I was told it would be here, and I'm following the steps needed to accomplish my objective. I contacted Jeff to inform him that my binder was damaged in shipping. He had a new binder sent to me in a timely manner.

I would, and have recommended them to friends and family.

Date of experience: March 16, 2016
Kris O.
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March 16, 2016

Date of experience: March 16, 2016
Peter D.
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March 15, 2016

Date of experience: March 15, 2016
Anthony M.
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Great experience
March 15, 2016

Great experience

Date of experience: March 15, 2016
Farrokh Y.
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March 14, 2016

Date of experience: March 14, 2016
Raymond D.
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I had a question after receiving my binder, but felt I got the run around as I was transferred to another line to leave a message.

Date of experience: March 14, 2016
Ryan B.
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In general everything was prepared and completed as discussed. I am satisfied. Staff responded to multiple questions before I chose Broad Financial and after setting up the account in a timely manner and answered all my questions satisfactorily. However, I would not recommend anyone to pay all the expediting fees as I don't feel the extra fees actually helped my processing move significantly faster. I accepted and paid for an account on 2/17 and received final IRA-LLC funding and information on 3/9. My money was in cash so transfers from my side were quick. Several months ago I set another self directed IRA and everything was completed in half the time. I would not be afraid to recommend Broad financial to others as long as they were not in a hurry.

Date of experience: March 12, 2016
Justin N.
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I have had a great experience with Jeff from Broad Financhial setting up a solo 401k!

Date of experience: March 11, 2016
JoAnna T.
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I was very pleased
March 10, 2016

I was very pleased. I called and talked to Avi, we talked and coresponded through email. He answered any and all of my questions. He was always quick to reply. I will definately recommend him.

Thank you,

Joanna Tarvin.

Date of experience: March 10, 2016
Gerardo E.
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Broad Financial offers great customer service
March 10, 2016

Broad Financial offers great customer service. They've made the account opening process pretty much fool proof and very easy to understand. I just opened up my Self-Directed IRA and am currently in the final phase of funding my account. So far everything has been great.

Date of experience: March 10, 2016
Byron M.
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Although it took a day for someone to call me back, my questions were answered and the customer service representative was knowledgeable and friendly. This is a great product!

Date of experience: March 9, 2016
Nusrat F.
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March 9, 2016

Date of experience: March 9, 2016
Jason B.
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March 9, 2016

Date of experience: March 9, 2016
Robert Y.
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Signing up for an Ultimate Self Directed IRA that could handle real estate and gold transactions with a checkbook was easy and straightforward with Broad Financial. Going through the process with Madison Trust to setup the Custodian and rollover the funds from my IRA at another company required me to call the old IRA company. Then to open up the checkbook account at TD Ameritrade was not easy at all. The Broad Financial site had the links to the correct forms to open an account with TDA, but there is no clue to what should be put on the forms for an IRA LLC. There needs to be examples given of what to put on the forms and which boxes to check. I called BF for help, but waited for 4 hours and called TDA to see what they wanted on the forms, which took nearly an hour on the phone. I now have the TDA account funded and the whole process took around two months. I'm still waiting for the checkbook, but that's a TDA issue. Broad did return my call the next day.

Date of experience: March 9, 2016
Valdemar P.
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March 8, 2016

Date of experience: March 8, 2016
Robert C.
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Broad Financial has done a fantastic job for me and my wife. We found everyone we dealt with very professional, they explained every step of the process, thus having a smooth transaction. We are looking forward to future support because we know it will be a professional experience.

Date of experience: March 4, 2016
Peter H.
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March 1, 2016

Date of experience: March 1, 2016