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Broad Financial has a rating of 4.3 stars from 831 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Broad Financial most frequently mention and customer service. Broad Financial ranks 4th among Personal Finance sites.
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Very satisfied.
Very good with questions, very prompt in sending the package. I am very pleased that they have this product to help facilitate setting up my Solo 401K
Love it, great service, answered all of my questions in a timely manner.
Setting up our Self-directed 401k was a very easy process. We received our plan in a timely manner and all of our questions were answered promptly & accurately. I would recommend Broad Financial to friends & family members.
Just trying to get my money transferred. It is pretty frustrating. Madison has had the money since Thursday.
I have been extremely impressed with the whole process with broadfinancial. Well organized, easy to follow instructions and maps to keep you on track.
So far, it has been an easy process. Your literature and binder are professionally prepared and easy to understand. Setting up the Trust Checking Account was clearly explained and required not much effort. We had to get someone outside the bank to notarized the trust documents as the bank said they were not allowed to do that, but we found a helpful notary who took care of it. Now, we are getting out of our old 401K and will be transferring or rolling over the assets there into this new one. Your staff were very knowledgable and helpful. Thanks!
Easy, easy, easy! Thank you! I have already referred you.
According to TDAmeritrade the Broad Financial instructions for opening an account for the trust are not complete. They apparently need the "Trust Plan Document" not just 14 pages of faxed Article 1. However, it's difficult to decide what the 'trust plan document' is - there's no wording on any pages that say these words and that these pages will be needed by TDAmeritrade - or any other institution. The instructions could be clearer.
In the LLC documents which include the Operating Agreement and EIN there's nothing to state that the LLC has been set up with the express provisions of operating as a tax deferred entity.
Other than that, Broad Financial is very responsive to queries and call back promptly with answers to questions.
A partner and I set up our individual Solo 401K Trusts and a sub-LLC to handle real property investing business, and the process is mostly painless. Whenever we encountered problems and needed customer service assistance, the help is prompt helpful. We still have some problems setting bank accounts for the trusts and the LLC, but it seems out of the control of the Broad Financial team. We are mostly satisfied with our experience. -Ed
I forwarded the electronic Trust Paperwork document (PDF) to Ameritrade and I got a push back that ithe trust needed to notarized; No one at Broad mentioned this to me earlier; I will do this Monday, but I could have avoided the 3 days delay.
Response from BF: I'm sorry that you experienced the 3 day delay.
Forming the Trust was painless and effective, thanks to the advice of Broad Financial.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Robert! There are no restrictions in this case, but in order to transfer your Self-Directed IRA to an IRA that allows you to invest in stocks, you would need to liquidate or retire any alternative assets before rolling over to a QRP. Another option is that your plan administrator must write a letter saying they accept alternative assets. However, this depends on the type of investments you would be holding at the time.
Answer: Hello Tyrone! Our company was founded in October of 2004.

