Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Broad Financial

Broad Financial

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Broad Financial?
grey stargrey stargrey stargrey stargrey star

Broad Financial Reviews Summary

Broad Financial has a rating of 4.3 stars from 831 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Broad Financial most frequently mention and customer service. Broad Financial ranks 4th among Personal Finance sites.

service
1
value
1
quality
1

We monitor reviews for authenticity

William S.
0 reviews
0 helpful votes
Follow William S.
Unfollow William S.
Share Review
Report Review

Very satisfied
April 12, 2016

Very satisfied.

Date of experience: April 12, 2016
Bruce N.
0 reviews
0 helpful votes
Follow Bruce N.
Unfollow Bruce N.
Share Review
Report Review

...
April 12, 2016

Date of experience: April 11, 2016
Bobw K.
0 reviews
0 helpful votes
Follow Bobw K.
Unfollow Bobw K.
Share Review
Report Review

Very good with questions, very prompt in sending the package. I am very pleased that they have this product to help facilitate setting up my Solo 401K

Date of experience: April 11, 2016
Paul D.
0 reviews
0 helpful votes
Follow Paul D.
Unfollow Paul D.
Share Review
Report Review

Love it, great service, answered all of my questions in a timely manner.

Date of experience: April 6, 2016
Karen Q.
0 reviews
0 helpful votes
Follow Karen Q.
Unfollow Karen Q.
Share Review
Report Review

Setting up our Self-directed 401k was a very easy process. We received our plan in a timely manner and all of our questions were answered promptly & accurately. I would recommend Broad Financial to friends & family members.

Date of experience: April 5, 2016
Cheryl Q.
0 reviews
0 helpful votes
Follow Cheryl Q.
Unfollow Cheryl Q.
Share Review
Report Review

Just trying to get my money transferred
April 5, 2016

Just trying to get my money transferred. It is pretty frustrating. Madison has had the money since Thursday.

Date of experience: April 5, 2016
James N.
0 reviews
0 helpful votes
Follow James N.
Unfollow James N.
Share Review
Report Review

...
April 5, 2016

Date of experience: April 5, 2016
Stephen E.
0 reviews
0 helpful votes
Follow Stephen E.
Unfollow Stephen E.
Share Review
Report Review

...
April 4, 2016

Date of experience: April 4, 2016
Hughlyn C.
0 reviews
0 helpful votes
Follow Hughlyn C.
Unfollow Hughlyn C.
Share Review
Report Review

I have been extremely impressed with the whole process with broadfinancial. Well organized, easy to follow instructions and maps to keep you on track.

Date of experience: April 4, 2016
Johnna K.
0 reviews
0 helpful votes
Follow Johnna K.
Unfollow Johnna K.
Share Review
Report Review

...
April 1, 2016

Date of experience: April 1, 2016
Bruce O.
0 reviews
0 helpful votes
Follow Bruce O.
Unfollow Bruce O.
Share Review
Report Review

So far, it has been an easy process
April 1, 2016

So far, it has been an easy process. Your literature and binder are professionally prepared and easy to understand. Setting up the Trust Checking Account was clearly explained and required not much effort. We had to get someone outside the bank to notarized the trust documents as the bank said they were not allowed to do that, but we found a helpful notary who took care of it. Now, we are getting out of our old 401K and will be transferring or rolling over the assets there into this new one. Your staff were very knowledgable and helpful. Thanks!

Date of experience: April 1, 2016
T E.
0 reviews
0 helpful votes
Follow T E.
Unfollow T E.
Share Review
Report Review

...
March 31, 2016

Date of experience: March 31, 2016
Craig R.
0 reviews
0 helpful votes
Follow Craig R.
Unfollow Craig R.
Share Review
Report Review

...
March 31, 2016

Date of experience: March 31, 2016
Susan S.
0 reviews
0 helpful votes
Follow Susan S.
Unfollow Susan S.
Share Review
Report Review

Easy, easy, easy!
March 31, 2016

Easy, easy, easy! Thank you! I have already referred you.

Date of experience: March 31, 2016
Michael V.
0 reviews
0 helpful votes
Follow Michael V.
Unfollow Michael V.
Share Review
Report Review

According to TDAmeritrade the Broad Financial instructions for opening an account for the trust are not complete. They apparently need the "Trust Plan Document" not just 14 pages of faxed Article 1. However, it's difficult to decide what the 'trust plan document' is - there's no wording on any pages that say these words and that these pages will be needed by TDAmeritrade - or any other institution. The instructions could be clearer.

In the LLC documents which include the Operating Agreement and EIN there's nothing to state that the LLC has been set up with the express provisions of operating as a tax deferred entity.

Other than that, Broad Financial is very responsive to queries and call back promptly with answers to questions.

Date of experience: March 30, 2016
Edwin U.
0 reviews
0 helpful votes
Follow Edwin U.
Unfollow Edwin U.
Share Review
Report Review

A partner and I set up our individual Solo 401K Trusts and a sub-LLC to handle real property investing business, and the process is mostly painless. Whenever we encountered problems and needed customer service assistance, the help is prompt helpful. We still have some problems setting bank accounts for the trusts and the LLC, but it seems out of the control of the Broad Financial team. We are mostly satisfied with our experience. -Ed

Date of experience: March 30, 2016
Yvette G.
0 reviews
0 helpful votes
Follow Yvette G.
Unfollow Yvette G.
Share Review
Report Review

I forwarded the electronic Trust Paperwork document (PDF) to Ameritrade and I got a push back that ithe trust needed to notarized; No one at Broad mentioned this to me earlier; I will do this Monday, but I could have avoided the 3 days delay.
Response from BF: I'm sorry that you experienced the 3 day delay.

Date of experience: March 29, 2016
Fredrick E.
0 reviews
0 helpful votes
Follow Fredrick E.
Unfollow Fredrick E.
Share Review
Report Review

Forming the Trust was painless and effective, thanks to the advice of Broad Financial.

Date of experience: March 25, 2016
Charles G.
0 reviews
0 helpful votes
Follow Charles G.
Unfollow Charles G.
Share Review
Report Review

...
March 25, 2016

Date of experience: March 25, 2016
Curtis Z.
0 reviews
0 helpful votes
Follow Curtis Z.
Unfollow Curtis Z.
Share Review
Report Review

...
March 25, 2016

Date of experience: March 25, 2016