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Broad Financial

4.3

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Broad Financial Reviews Summary

Broad Financial has a rating of 4.3 stars from 831 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Broad Financial most frequently mention and customer service. Broad Financial ranks 4th among Personal Finance sites.

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Lance Y.
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February 8, 2017

Date of experience: February 7, 2017
Timothy U.
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I found Avi Kaufman to be professional, and a very helpful guide and resource.

Date of experience: February 7, 2017
Labi U.
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February 3, 2017

Date of experience: February 3, 2017
Walter B.
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Good info
February 3, 2017

Good info

Date of experience: February 3, 2017
Bruce K.
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Service, so far, has been excellent
February 2, 2017

Service, so far, has been excellent. Prompt responses, clear instructions, excellent follow up from them to keep the ball rolling.

The price is very reasonable.

Date of experience: February 2, 2017
Christian T.
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Overall, a good experience
February 2, 2017

Overall, a good experience.

My initial conversation established some expectations that were not realized, however. Upon my inquiry, the response given in return seemed somewhat dismissive.

Date of experience: February 1, 2017
Robert R.
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I had several detailed questions about the Self-Directed IRA and setting up the LLC. Joel was able to answer all of my questions and I was able to complete everything as required.

Thanks,

Robert

Date of experience: February 1, 2017
Karen I.
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Great experience so far!
January 30, 2017

Great experience so far!

Date of experience: January 30, 2017
William Z.
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Jay did a great job for us!
January 30, 2017

Jay did a great job for us!

Date of experience: January 30, 2017
Christopher J.
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January 26, 2017

Date of experience: January 26, 2017
Bernard U.
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I have been very satisfied with BF's service to date!

Date of experience: January 26, 2017
Tye G.
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January 26, 2017

Date of experience: January 25, 2017
Jeff D.
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I got quick responses when asked
January 25, 2017

I got quick responses when asked.

Date of experience: January 24, 2017
Jeffrey L.
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Jay has been great to work with in helping me get my account set-up, and answering all of my questions.

Date of experience: January 24, 2017
Katie C.
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So far so good!
January 24, 2017

So far so good!

Date of experience: January 24, 2017
Mark Y.
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It's been good
January 19, 2017

It's been good. Jeff has been helpful and available and answered all my questions. The only issue came up when I hadn't heard anything for several weeks and wondered what the hold up was on getting this set up. I was contacted by Joel and apparently the social security number was incorrect somehow. Ok, things happen, maybe it was my fault or not, doesn't matter. What surprised me was no one contacted me about this. I had to initiate an inquiry. This could've been solved in a heart beat and I'd have my Trust in place by now. As it is, I'm traveling extensively now and having a hard time scheduling a visit to my local Wells Fargo, but I should get it done tomorrow. It's not a big deal, it just backed things up a few weeks. Other than that I'm a happy camper so far.

Date of experience: January 19, 2017
Tim V.
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No issues so far, very responsive, informative and friendly

Date of experience: January 17, 2017
Marcela O.
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The service is good and they answer all your question in a timely manner.

Date of experience: January 17, 2017
Valerie F.
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Very fast services and the binder is very comprehensive with a lot of information about how to operate my Solo 401k

Date of experience: January 12, 2017
Joshua A.
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January 12, 2017

Date of experience: January 11, 2017