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Broad Financial has a rating of 4.3 stars from 831 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Broad Financial most frequently mention and customer service. Broad Financial ranks 4th among Personal Finance sites.
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Great
It's all good so far!
Processed everything with absolute zero delays! Very very quick turnaround time.
Wish I got an answer or a call back on a Friday afternoon trying to finalize some paperwork.
Difficulty reaching customer service by phone or in real time.
Very generic updates on urgent requests to know if my accounts will be set up by the time I need them
I did not get a response from the online contact form. When I called I did get very good response.
Thanks
Jeff
Very helpful and patient with this novice.
Excellent product and extraordinary service. The banker even remarked how nice it was to finally see a company that has all the becessary paperwork created for them and put together in a bank package. Nice work!
Process was great.
Great services
It as a very easy process
Extremely helpful representatives. I had difficultly setting up a trust checking account at my bank. BF rep. Assisted my banker by connecting him with an associate banker (from east coast branch) experienced with setting up such accounts. The associate banker walked my banker through the setup process which created a smooth experience for me. Thanks BF for your high standards of professionalism and care.
Ivan Campbell
Jeff has been great...
So far so good. Just a week or two into having my own Solo 401K, but so far things have gone smoothly setting up my trust checking account. Working now with my current IRA holder to transfer funds over to provide initial funding for Solo 401K trust checking account. Hope the good times continue rolling!;-)
All my questions were answered in a timely manner.
No concerns at this time
Na
Everything advertised has be true. Very happy.
Was positive. However, my credit card company change my card so you were unable to bill. Will send the 2nd payment this week.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Robert! There are no restrictions in this case, but in order to transfer your Self-Directed IRA to an IRA that allows you to invest in stocks, you would need to liquidate or retire any alternative assets before rolling over to a QRP. Another option is that your plan administrator must write a letter saying they accept alternative assets. However, this depends on the type of investments you would be holding at the time.
Answer: Hello Tyrone! Our company was founded in October of 2004.

