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Broad Financial

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Broad Financial Reviews Summary

Broad Financial has a rating of 4.3 stars from 831 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Broad Financial most frequently mention and customer service. Broad Financial ranks 4th among Personal Finance sites.

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Jeffrey H.
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So far so good
August 1, 2017

So far so good.

Date of experience: August 1, 2017
Joseph R.
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Q
July 31, 2017

Q.

Date of experience: July 31, 2017
Vijai P.
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None
July 28, 2017

None

Date of experience: July 28, 2017
Eve C.
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So far so good
July 26, 2017

So far so good
Thank you, I know you do this every day so it seems easy to you. It is not easy to me and this made it very simple after much much research

Date of experience: July 26, 2017
Kenneth E.
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The whole process has been very professional and surprisedly fast. No issues and almost ready to invest.

Date of experience: July 26, 2017
James B.
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Still in the process of setting up my acct., but so far has been great. Mr. Astor easily helps with any questions and everything is fast and efficient.

Date of experience: July 24, 2017
Bipin O.
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I am very satisfied with their service and product. I will recommend them.

Date of experience: July 21, 2017
Renee J.
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Great Service
July 20, 2017

Great Service. My banker was very impressed with the way everything was organized. They take care of all the details.

Date of experience: July 20, 2017
Ron A.
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I did some research and pretty much knew what I wanted. Jay and the team at Broad did everything perfectly and without any delay.

Date of experience: July 12, 2017
Matthew Y.
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...
July 12, 2017

Date of experience: July 12, 2017
Richard T.
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Clear step by step process with excellent customer support

Date of experience: July 11, 2017
Barbara Y.
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Happy to deal with people that I can actually talk to and get answers to my questions.

Date of experience: July 10, 2017
Paul P.
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Overall it was a good experience
July 10, 2017

Overall it was a good experience. I guess I was maybe expecting a little more like some sort of one on one walk thought of the process in an online meeting or at least a video explaining the process for my specific plan I purchased. I had some issues setting up my trust with the bank I chose as I had sent the wrong set of plans to the bank.

Date of experience: July 10, 2017
Edward E.
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July 4, 2017

Date of experience: July 4, 2017
Richard M.
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Jay was excellent
July 4, 2017

Jay was excellent. Knew the product well and was transparent with his answers. BF helped me to open a 401k and keep me informed throughout the process. So far my experience has been exceptional.

Date of experience: July 4, 2017
Kent O.
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Immediate, helpful experience
July 3, 2017

Immediate, helpful experience

Date of experience: July 3, 2017
Victor A.
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Great expeditious service
June 28, 2017

Great expeditious service. Very friendly and knowledgeable staff.

Date of experience: June 28, 2017
Robert T.
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I called with a question and did receive a prompt callback. The binder contained many confusing dos and don'ts many of which were clarified by a phone call to the Broad Customer office. So far I've been very pleased with the help I've received.

Date of experience: June 27, 2017
Ralph J.
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Still can't believe this is true
June 27, 2017

Still can't believe this is true. It was so easy. Thank you so much.

Date of experience: June 27, 2017
Curtis A.
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Awesome experience!
June 27, 2017

Awesome experience! From someone with a technical background and no real hands on financial experience, I felt very comfortable with Broad Financial help guide me through the process. I am very pleased with the results. Thanks Jeff!

Date of experience: June 27, 2017