Bride Lily

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Bride Lily Reviews Summary

Bride Lily has 40 customer reviews and ranks 34th in the Wedding Dresses category. Common review topics include wedding dress.

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Canada
1 review
1 helpful vote
Follow Natasha H.
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Thank you
February 19, 2025

Just wanted to say thank you for the amazing service that you provided, I won't lie I was a little uneasy making a purchase online however by always answering my questions and not ghosting me lol gave me a sense of reassurance, I received my dress just in time and it was absolutely beautiful! Thank you also for the little gift that came with it.💙 thank you

Date of experience: February 19, 2025
California
1 review
1 helpful vote
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Love the dress
February 12, 2025

I loved this dress, to my surprise, it was very fitting to the figure!

Date of experience: February 12, 2025
Colorado
1 review
1 helpful vote
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Fit well
February 11, 2025

Great fit but too much lace for me but gorgeous, I like it very much, good quality

Date of experience: February 11, 2025
Georgia
1 review
1 helpful vote
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My wedding dress is not what I ordered
November 7, 2024

I would highly recommend reading reviews and I did, and they had some positive reviews, but the few negative well those are the ones to read. I am 3 weeks away from my wedding day and now I have to find another dress. I was so happy and excited about this dress it was so pretty, and they dress they sent is so ugly and WAY TO BIG and I sent my exact measurements, and it is way too big, but it is just not pretty. It is very heavy and very cheaply made. If I just had money to throw away it would be different, but I don't and I waisted it. They were very responsive while making it and now that I have a problem, they will not talk to me at all. Do not order from this company Bridelily they are a scam unless you just don't care, or you can afford to throw your hard-earned money away because in this economy I don't know who can do that right now. Please read the reviews!
I am 5'5 and weigh 118lbs this dress makes me look huge it is not pretty at all on me

Date of experience: November 7, 2024

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California
1 review
1 helpful vote
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Not bad
January 13, 2024

Not bad, but not what I was wanting size,After contacting the customer service, the customer service dealt with it quickly for me, and I got the new clothes in time, very satisfied!

Date of experience: January 12, 2024
California
1 review
0 helpful votes
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Perfect for tall women
January 12, 2024

I loooove this dress. It is extremely flattering and tall girl friendly. It's comfortable to wear! Will buy again

Date of experience: January 12, 2024
Alabama
1 review
0 helpful votes
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My favorite pregnancy dress!
January 12, 2024

Very form fitting. Not a warm material. But decent quality and great fit, it's comfortable to wear and affordable

Date of experience: January 11, 2024
Alabama
1 review
0 helpful votes
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Very cute
January 15, 2024

Bought this for my daughter's winter school dance. Came exactly as described and looks great. Nice thick rubbed material and has washed well.

Date of experience: January 10, 2024
Georgia
1 review
0 helpful votes
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Hell yes
January 15, 2024

LOVE this dress! I ordered this for a holiday party and received a ton of compliments! It is very comfortable to wear and the style is beautiful. I will buy it again

Date of experience: January 9, 2024
Texas
1 review
0 helpful votes
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Totally unacceptable
June 28, 2023

These people are the worst! Ordered a dress based on their recommendations. Did not fit, having an impossible time returning. Quality of dress is non existent! Ugly, not as pictured. Material so stiff you couldn't possibly wear it if it did fit. Need I say more?

Date of experience: June 28, 2023
Pennsylvania
2 reviews
1 helpful vote
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Don't buy at Bridalilly!
June 23, 2023

I bought a dress, checked my measurements and the dress was too small. I tried to contact the company to return it but they told me they won't refund my money and to donate it!

Date of experience: June 23, 2023
Iceland
1 review
2 helpful votes
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LOVE my dress
May 1, 2023

I orded this dress and I love it, i will have to fix the shoulder part tho...but other wise it's perfect and also it's a easy fix so that's no big deal.
Bridelily also contacted me before i got the dress to know how my skincolor i had, so the could make the dress match my skin color the most. That shows they care

Date of experience: April 29, 2023
New Jersey
1 review
2 helpful votes
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DO NOT ORDER
February 28, 2023

DO NOT ORDER FROM HERE. SO DIFFICULT TO CONTACT WHEN THEY SENT ME THE WRONG STUFF:

I wish I listened to the reviews prior to this. Make it a priority that you can reach customer service whenever you order from a company. They sent me the wrong color in dresses and when I tried to return, they made it difficult and eventually stopped responding to my emails. I was told that even though it's the incorrect color, the "tailor already made it" and it could not be returned which goes against their return policy and what it says. So I paid 200+ dollars in dresses I cannot use for my sisters wedding and I cannot get them returned because they do not respect their return policy. I have been e-mailing them for 5 weeks now and it has gone in circles and they promised me a refund at one point and then said the manager needs to approve it which will happen within a week. It's been 3 weeks and the manager has not said anything and they just stopped responding. DO NOT ORDER FROM HERE! IT IS NOT WORTH MONEY AND HASSLE. They are so unprofessional and stick to something in the USA that you can contact easily. THEY ARE A GARBAGE COMPANY WITH GARBAGE CUSTOMER SERVICE.

Date of experience: February 28, 2023
California
1 review
5 helpful votes
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DO NOT THROW YOUR MONEY AWAY
November 23, 2022

Bridallily will not honor their return policy a dress just doesn't look right. After numerous emails back and forth, they said I should sell it or just keep it. Poor quality all around and dishonorable.

Date of experience: November 23, 2022
New Hampshire
1 review
6 helpful votes
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DISAPPOINTMENT!
March 22, 2022

Needed to return item and was totally ignored. Do not recommend this business to anyone. Just can't trust them...

Date of experience: March 21, 2022
New York
1 review
2 helpful votes
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TRASH COMPANY
March 10, 2022

THIS COMPANY IS TRASH! It is a China based company. I ordered a jacket from them but didn't know it was an international company. You can imagine the hell they gave me when it was cut too small. Had to file a claim. BEWARE!

Date of experience: March 10, 2022
South Africa
1 review
2 helpful votes
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Bridelily Bunch of fakes
August 19, 2021

Bridelily Bunch of fakes
DONT ORDER FROM THEM!
Dresses are not as descirbed! Cheap fake dresses!
They refuse to refund me!

SAVE YOUR MONEY!
I lost over $300
Not even same material, like curtain material.

One dress even torn. Its a joke!

Date of experience: August 19, 2021
BA
2 reviews
4 helpful votes
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Love this site!
November 24, 2020

I love this site because they have an awesome selection of styles, colors and fabrics. Also, their customer service is great. I have to say it's not as speedy as
I'd like due to there's no number to contact someone; only the message feature, but they respond promptly and resolve issues quickly. I got this for my granddaughter so I'm not able to include a photo right now, but the dress was so pretty and fit perfectly in accordance with their measurement charts, etc.

Date of experience: November 23, 2020
Canada
1 review
7 helpful votes
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Stealing photos
September 4, 2020

It has been brought to my attention that Bridelily has been stealing photos of my wedding dresses to promote as their own product. They have also watermarked these photos. I have been informed on multiple occasions by different customers and I would like for people to do your research before ordering from this website. Other businesses have worked hard to build their shop and Bridelily has been doing nothing but copying and pasting photos from other websites to build their own.

Date of experience: September 4, 2020
Germany
1 review
1 helpful vote
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Amazing
August 1, 2020

Awesome
Experience from the beginning to the end dress is perfect and customer service was on point dress took 4 wks to arrive

Date of experience: July 30, 2020