Brazil Carnival Shop

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Brazil Carnival Shop

3.7

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Brazil Carnival Shop Reviews Summary

Brazil Carnival Shop has a rating of 3.7 stars from 161 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Brazil Carnival Shop most frequently mention customer service, samba shoes and good quality. Brazil Carnival Shop ranks 5th among Costumes sites.

service
12
value
12
shipping
12
returns
4
quality
12
This company responds to reviews on average within 0 days

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16 reviews

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New York
1 review
1 helpful vote
Follow Joanna S.
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Maria is great! She communicated with me the entire time during the pandemic about the status of the order and I finally got my beautiful shoes: the samba heels (pic) and a pair of gladiators :) It's my second order from Brazilian Carnival Shop and I highly recommend it. Thank you!

Date of experience: August 14, 2018
Maria F. Brazil Carnival Shop Rep
over a year old

Thank you Joanna! It was a pleasure to work with you! You also contributed with the process when sending us on a timely manner your info's. So happy that you liked! All the best :)

Israel
1 review
0 helpful votes
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Good service
August 2, 2018

Good service and experience
I got answers on time every time I contact them
Trustworthy and nice
I Got all information I needed prior to porches

Date of experience: August 2, 2018
Maria F. Brazil Carnival Shop Rep
over a year old

Hi Roni. We never got a message from you regarding this message until this morning. Though you and I were communicating about your order since the 1st day you ordered. You probably did not ready the description of the shoes. It says it takes up to 20 business days to make the shoes. You ordered July 21. If we actually make them in 20 days if would be for the end of August. We will actually ship it next week. So please wait for our email with tracking. Next time feel free to contact us by phone, Facebook and Instagram. Maria Flynn

Texas
1 review
0 helpful votes
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Maria is the most patient and understanding business owner I've ever come across. The quality of the costumes and shoes are impeccable! I will ONLY give her my business

Date of experience: July 6, 2018
Sweden
1 review
16 helpful votes
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Ok
June 7, 2018

The services is excellent, very helpful. The shoes are light and good for samba (have only used them a limited time though). However, there are minor details which show a rather hasty finishing. The skin was scratched at several places, the glue is visible here and there and there is one nail that is sticking up. Overall, ok shoes but for the money I would want to see a bit more.

Date of experience: June 7, 2018
Maria F. Brazil Carnival Shop Rep
over a year old

Hello Asia! Thank you for your feedback. You and I talked about the shoes. We have two types of shoes that you are aware because you have purchased before. One is leather and the other non leather. The non leather has much more hand craftsmanship. There are small glue that is slightly rubbed off after the shoes are glued. And the nail that you mentioned I explained. It is not a nail. It’s a nail hole. They secure the shoes on the bottom to secure the platform with glue and nails. After 24 hrs the nail is removed and the “hole” is slightly apparent. I think you would definitely benefit from the leather shoes. They are more refined in craftsmanship. Thanks Assia.

New York
1 review
0 helpful votes
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Excellent
May 11, 2018

I was referred to Brazil Carnaval Shop by my Samba dance instructor to get shoes for upcoming performance. I was delighted with Marias eagerness to find the perfect shoe for her customers! Obrigada!

Date of experience: May 11, 2018
Texas
1 review
1 helpful vote
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Great customer service!.
April 9, 2018

Maria help me and walked me through all the way, she responded all my questions very patiently. I will definitely purchase more product in the future.

Date of experience: April 9, 2018
New Zealand
1 review
8 helpful votes
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I can't wait!
April 5, 2018

After losing one of my costumes leg pieces I ordered new arm and leg pieces with Brazil carnival shop. It was a straight forward experience that was followed up by a personal email exchange in which I was asked to give photos of my costume so they could make sure the sleeves would match the original costume as closely as possible. Very friendly and professional service; I can't wait to receive my arm ad leg pieces!

Date of experience: April 4, 2018
AE
2 reviews
0 helpful votes
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As expected.
March 7, 2018

From shipping to the quality, to the communication with the seller,,,, all was fine, and recieved the goods in a well packed manner. Thanks

Date of experience: March 7, 2018
New York
1 review
0 helpful votes
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I purchased a samba costume from Brazil carnival shop and I was very happy with the immediate help and service provided. Maria was very helpful and made sure everything went smoothly with the shipping and everything. I loved the quality of the costume, I will definitely be coming back as a costumer!

Date of experience: March 2, 2018
California
1 review
0 helpful votes
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Awesome Customer Service!
February 18, 2018

This shop always gives me personal attention, answering any and all questions promptly and with enthusiasm. They clearly love spreading the Carnaval spirit across the US :)

Date of experience: February 18, 2018
Australia
1 review
0 helpful votes
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With a smorgasbord board of high quality handmade costumes and designers to pick from I was spoilt for choice, being a chunky dancer my costume was custom made to fit perfectly, beautifully made and high quality aswell as very flattering I was left with confidence and awwwed. A positive experience from ordering to delivery with prompt communication from Brazilcarnival shop who have obviously a great relationship/ communication with there designers Id confidently / recommend ordering from them again

Date of experience: February 12, 2018
New Jersey
1 review
0 helpful votes
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Excellent
January 30, 2018

Awesome customer service, great price and good quality of costumes. Also, fast shipping. I am very happy with my purchase. Thank you Cristina.

Date of experience: January 30, 2018
Australia
1 review
0 helpful votes
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Fabulous store filled with the most beautiful and well made products! Stunning passista dresses, couture bikinis and the sassiest of heels! The customer service is excellent with responses coming efficiently and with a commitment to help! I love this store!

Date of experience: December 4, 2017
California
1 review
0 helpful votes
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Sparkly Dress
October 13, 2017

Brazil Carnival Shop offers a unique variety of merchandise. The sparkly dress that I ordered, arrived according to schedule. When I spoke with the owner Maria, she was very pleasant, personable and knowledged. I would recommend this business.

Date of experience: October 12, 2017
California
1 review
0 helpful votes
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I have ordered from Carnival Shop before, and as usual, I was pleased. They have outstanding customer service, and great prices. I highly recommend this site.

Date of experience: October 1, 2017
Singapore
1 review
0 helpful votes
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Awesome
September 29, 2017

Thank you maria for the prompt and fast service. I've recieved my shoes in perfect condition and really quick.

Date of experience: September 29, 2017
Oregon
1 review
0 helpful votes
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Beautiful
September 28, 2017

Shoes arrived promptly, look beautiful, feel comfortable, and are very well-constructed! They fit a little loose but I'm between a size 34 and 35 and I'm glad I was advised to go up to a 35 because my toes are in the proper position (not sticking out at all). Regardless, the shoes make me feel very glamorous. Thank you!

Date of experience: September 28, 2017
Virginia
1 review
0 helpful votes
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Good service and communication
September 22, 2017

Product was beautifull, had to make a few adjustments to make it fit well. Fast delivery.
So overall very satisfied

Date of experience: September 22, 2017
California
1 review
0 helpful votes
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I loveeeeee my heels!
September 9, 2017

I want to thank Maria from Brazil carnival shop for her help! Maria was awesome from the moment I contacted her regarding the shoes I needed her advice on which shoes would be the best for my needs was so much appreciated. She made the entire buying process a great experience! She responded promptly to my every question the shoes arrived as described and the shipping time was super fast. I am so thankful for Maria and the whole experience with The brazil carnival shop. I Totally will recommend to my fellow dancers:-)#brazilcarnivalshop

Date of experience: September 8, 2017
California
1 review
0 helpful votes
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Love love love it!

I have been shopping around for samba costumes for a while but refused to pay exhorbitant prices at some shops so I was starting to get discouraged. Until I found this shop via Instagram. Their prices are fair and the pieces looked amazing!

She was extremely prompt in responding my inquiry and super engaged in sending me measurements and answering my questions. Super fast, super on top of things! I got one costume and received it a few days later, well wrapped, well shipped. Loved it so much that decided to buy another one on the spot.

I recommend this shop to any sambista looking for high quality pieces with great prices! I'll buy more in the future for sure!

Date of experience: September 5, 2017

From the business

About Us

Brazil Carnival Shop was developed by an increasing demand of the Brazilian Carnival and Samba lovers all over the world. We noticed a few years ago that the “Carnival like” festivities were happening not only in Brazil, but in many other countries around the globe. Today we find beautiful samba-school like London School of Samba in UK, Japan, Finland, United States, France, Germany and even in Africa! Carnival and Samba fans have specific attire and special needs that had to be taken care of. This became then our essential motivation. We are very well connected with the local Brazilian carnival suppliers that has a high reputation for quality and shipments on time. We are that bridge, between them and you. We are committed to taking your questions, emails, inboxes or calls with great care. Most of our Brazilian carnival designers do not speak English so we will be their right hand and connect their work to your taste. Every year we are adding new carnival designe...