Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The questions are short! I don't like surveys, but this one is friendlier than some.
Pretty good so far, fairly easy to book. Explained very well.
Easy to book and great to have added event for free. Kids are going to love it
Nice to have all show reservations in one place. The reservation process is very efficient.
Perfect, quick and efficient! I hope we get great seats close to the stage!
Very easy to use and great prices. We are extremely excited to make this trip.
It was very easy to book for show boat dinner cruise the web site was easy to follow.
It was easy and a good experience I was able to get everything taken care of
Underwhelmed by Haywood's show, which was good, especially tap and tech presentations, for the right audience! Enjoyed Shipwrecked Musuem Treasure, a hidden treasure!
Loved free, and quick and easy deliverables!
So far so good. Hoping we get the choice of the meal for the captains tickets
The discount is great and ease of usage of the site is very nice.
Great site and easy to order tickets. Customer service has been helpful in the past
Very easy to order tickets. Would order tickets on line next time.
It was easy to follow. Simple to purchase our tickets. Great discounts.
Fast and easy process is simple and self explanatory highly recommended
Very handy and great discounts. It definitely helped plan the entire trip!
Arrived at the given location (Branson Shows: 3608 W 76 Country Blvd, Branson, MO *******) to pick up tickets for the "Sight and Sound" program on May 14 at 3:30 PM. The gentleman that spoke with me ask for identification which I showed him then he said "you're getting two tickets?
I need to see the person and her identification as well. THAT I DID NOT UNDERSTAND!
Tickets were already paid for. My wife was in the truck. I asked him WHY he needed to see her?
He was flustered at my question. I took my Drivers License back …then I felt pressured. He got frustrated with me because I felt NO REASON for my wife to come in. I felt as though they were getting ready to pressure us for some type of sales pitch or for some kind of tour. I had heard a warning about them.
I will NEVER use them again.

