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Brandafy

4.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Brandafy Reviews Summary

Brandafy has a rating of 4 stars from 66 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Brandafy most frequently mention custom store, product import and satisfied customer. Brandafy ranks 3rd among Templates sites.

service
57
value
48
shipping
29
returns
23
quality
54

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New York
1 review
0 helpful votes
Follow Cecil P.
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Well done!
February 1, 2023

Exceptional store, works on mobile which was my main concern when ordering. Everything seems to work as intended, quick delivery too! 5 Stars.

Date of experience: January 30, 2023
New York
1 review
0 helpful votes
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Thanks!
February 1, 2023

Nothing else to say but thank you. Import was done by them so they saved me tons of time and headache. Will order more soon!

Date of experience: January 30, 2023
New York
1 review
0 helpful votes
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Beginner friendly.
February 1, 2023

Enjoyed the communication provided by support, being in-experienced in this field they have guided me from start to finish. Their free blueprint is a gem for starters!

Date of experience: January 30, 2023
Illinois
1 review
0 helpful votes
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Professional!
February 1, 2023

Thank you for the store, pleasant experience. No complaints at all. Will order again soon. Cheers and thanks yet again.

Date of experience: January 30, 2023
New York
1 review
0 helpful votes
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Great experience.
February 1, 2023

First time writing a review, been using Brandafy for multiple stores of mine. Excellent support altogether, they have always imported fresh and hot selling products!

Date of experience: January 30, 2023
Illinois
1 review
1 helpful vote
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Handled Well!
February 1, 2023

Perfect service by Brandafy team. I was up and running within 24h from the order. Love the imported products! Thank you.

Date of experience: January 30, 2023
Japan
1 review
7 helpful votes
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SCAMMERS
January 26, 2023

DO NOT GO WITH THIS COMPANY...THEY JUST WANT YOUR MONEY. I was hoping you could read the entire post, and I hope this will lighten some people's about this company...It has been 11 days since I received my incomplete store website. I was so excited to have my first store. However, the following timeline was my experience with them. Other than stating all the facts, I have a copy of all the correspondence and am willing to share it with anyone. I know that they asked for my account name, then tried to say that after checking my account- they did everything they could to help me just to cover up the facts.

Jan 15- Received Incomplete Store Site

Jan 16- Requested to add products

Jan 17- requested more products

Jan 18- I discovered that the Terms and Conditions are incomplete and in a different language...I am not sure what language it was, and it was an instruction on what to put in the terms and conditions.

Jan 18- I sent an inquiry as well as asked for help to change it

Jan 18- I received a machine message that they received my inquiry

Jan 19- I sent another inquiry asking for help

Jan 19 (1337 AST)- I received a message from Arjay asking me to send my URL and apologizing for not responding on time.

Jan 20- I sent a screenshot of my live store terms and conditions and a link to the store and advised him to go to the site.

Jan 21- No update, so I sent another message asking for any update and help (i am not anticipating any reply because it was the weekend, but I figured it would be the first thing they'll see on Monday)

Jan 23- 7th Inquiry Sent another inquiry asking for help- no answer

Jan 24- 8th inquiry at this point, I am demanding a full refund before I will write a review and reach out to BBB- of course, no answers

Jan 25- 9th Inquiry- asking for help or a full refund; otherwise, for them to make me another site store.

Jan 26- I sent my 10th inquiry and am still waiting for an answer...so I am now writing a review for this company.

At this point, I am still open to any negotiations. I am willing to work with them and will update this review as necessary. The next stop is the BBB.

Date of experience: January 26, 2023
GB
1 review
2 helpful votes
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A+++ Service
December 28, 2022

This isnt ordinary service I can guarantee you that. From the beginning to an end they take care of you as if you're a part of them. I liked the communication and all the edits they've done. Brilliant design that works on both mobile and desktop. Product import was most important for me and they took care of it. A+++!

Date of experience: December 26, 2022
Virginia
1 review
0 helpful votes
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Returning Customer!
December 26, 2022

I've been ordering stores from Brandafy for 6 months, the vast amount of knowledge and quality they provide is simply outstanding.

Date of experience: December 26, 2022
GB
1 review
0 helpful votes
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Superb Delivery!
December 26, 2022

Got my store in less than 24h. Got couple freebies as well to help me understand dropshipping more. All in all satisfied customer!

Date of experience: December 26, 2022
Virginia
1 review
0 helpful votes
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Very Quick!
December 26, 2022

Had my store up and running for holiday season by Brandafy team. No complaints, very neatly done. Thank you.

Date of experience: December 26, 2022
Virginia
1 review
0 helpful votes
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Great First Impression
December 26, 2022

Just ordered my first ever turnkey store. I can only say this is done by professionals who care for you as a customer.

Date of experience: December 26, 2022
GB
1 review
1 helpful vote
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Top Quality!
December 26, 2022

Wow! I'm amazed by the quality of the service. Delivery was within couple of hours, at first I thought it might be "LQ" but this is simply brilliant. Will come again and order more.

Date of experience: December 26, 2022
Virginia
1 review
0 helpful votes
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Great import products!
December 26, 2022

Thanks for building my store and importing this many products. This is a great deal for all newcomers!

Date of experience: December 26, 2022
Florida
1 review
1 helpful vote
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Very Affordable
November 22, 2022

Perfect example of how store should look like, dirt cheap compared to fiverr guys and those "premium template" sites that dont even do anything when it comes to product import. Will be returning for more certainly. Thanks!

Date of experience: November 22, 2022
Canada
1 review
0 helpful votes
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Lovely Experience
November 22, 2022

Simply lovely, ordered health related store and they took care of everything from A to Z, added 50 products all top notch quality compiled with a nice theme that is mobile friendly.

Date of experience: November 22, 2022
Canada
1 review
0 helpful votes
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Plenty of freebies alongside well done store. Only reason I purchased of Brandafy is for their product import which cuts down my work for about 50%. First time dropshipping too.

Date of experience: November 22, 2022
GB
1 review
1 helpful vote
Follow Cleo K.
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Bunch of great lads, the immense support I was provided is worth every cent. I'm starting my first store today to get ready for the holidays. Thanks once again.

Date of experience: November 22, 2022
GB
1 review
0 helpful votes
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Affordable
November 22, 2022

Very affordable and high quality service. They have guided me through the process of getting my own Shopify store. Satisfied customer A+.

Date of experience: November 22, 2022
Virginia
1 review
0 helpful votes
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Thanks
November 22, 2022

Pretty much what I wanted, their designs are stunning and products imported will be easy to sell. All in all I'm well satisfied customer. Will order soon again.

Date of experience: November 22, 2022