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BracePlanet

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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BracePlanet Reviews Summary

BracePlanet has a rating of 3.7 stars from 1,316 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BracePlanet most frequently mention and free shipping. BracePlanet ranks 3rd among Medical Supply Store sites.

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Patricia Q.
0 reviews
0 helpful votes
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Had just what i was looking for
August 19, 2014

Had just what i was looking for

Date of experience: August 19, 2014
Angela Y.
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August 19, 2014

Date of experience: August 19, 2014
Larry S.
0 reviews
0 helpful votes
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August 18, 2014

Date of experience: August 18, 2014
David B.
0 reviews
0 helpful votes
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August 17, 2014

Date of experience: August 17, 2014
Lea L.
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I used the online live help and Emily was extremely helpful!

Date of experience: August 17, 2014
Texas
1 review
6 helpful votes
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BEWARE---RUSH CHARGES BUYS YOU NOTHING.
FREE SHIP NEXT DAY IS NOT TRUE, my item shipped 2 days later.
Customer Service is a run around and waste of time.

Date of experience: August 14, 2014
lorraine r.
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Was fairly clear on products
August 13, 2014

Was fairly clear on products. Hope this brace will help me. May take a few weeks tho.

Date of experience: August 12, 2014
Will f.
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Free shipping is one thing but why does it take almost a week to get a shipment in the mail?

Date of experience: August 12, 2014
warren s.
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August 12, 2014

Date of experience: August 11, 2014
David N.
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Very satisfied
August 12, 2014

Very satisfied

Date of experience: August 11, 2014
James R.
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SHIPPING RIPPED me off
August 11, 2014

SHIPPING RIPPED me off.
9.95 RUSH took a week to get to me.
Did not get FREE next day ship either.

Date of experience: August 11, 2014
Eileen C.
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It was very easy to find what I was looking for and there were many good choices. It was easy to navigate their web site and ordering was a breeze.

Date of experience: August 10, 2014
Ken S.
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August 9, 2014

Date of experience: August 8, 2014
John p.
0 reviews
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August 8, 2014

Date of experience: August 8, 2014
SHELLI N.
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ORDERING WAS SUPER EASY
August 7, 2014

ORDERING WAS SUPER EASY

Date of experience: August 7, 2014
Donna f.
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August 6, 2014

Date of experience: August 6, 2014
Donna M.
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Easy experience, hoping shipping will be prompt. Box was CRUSHED into mailbox and bent on one end.

Date of experience: August 6, 2014
Jessica I.
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August 6, 2014

Date of experience: August 6, 2014
Patricia C.
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The fit was too small although measurement guidelines were followed. I've received multiple answers to my inquiries about return/exchange I've finally received the return auth I was seeking and will mail the incorrectly fitting wrist braces for exchange tomorrow.

Date of experience: August 5, 2014
Robert Q.
0 reviews
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August 5, 2014

Date of experience: August 4, 2014

From the business

BracePlanet.com specializes in Ankle supports, knee braces, back braces, maternity belts, wrist braces, neck braces and other orthopedic products.


braceplanet.com
Vernon Hills, IL, United States