Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of BracePlanet

BracePlanet

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate BracePlanet?
grey stargrey stargrey stargrey stargrey star

BracePlanet Reviews Summary

BracePlanet has a rating of 3.7 stars from 1,316 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BracePlanet most frequently mention and free shipping. BracePlanet ranks 3rd among Medical Supply Store sites.

Instant Feedback

5,021 reviews

We monitor reviews for authenticity

John E.
0 reviews
0 helpful votes
Follow John E.
Unfollow John E.
Share Review
Report Review

Everything seems great
September 21, 2014

Everything seems great. Will know more certainly when rapidity of the shipping is seen, and if product works as advertised.

Date of experience: September 21, 2014
Calvin C.
0 reviews
0 helpful votes
Follow Calvin C.
Unfollow Calvin C.
Share Review
Report Review

...
September 21, 2014

Date of experience: September 21, 2014
Sharon H.
0 reviews
0 helpful votes
Follow Sharon H.
Unfollow Sharon H.
Share Review
Report Review

Hate the pop ups appearing while I am trying to use your site.

Date of experience: September 21, 2014
Julie v.
0 reviews
0 helpful votes
Follow Julie v.
Unfollow Julie v.
Share Review
Report Review

...
September 21, 2014

Date of experience: September 20, 2014
Michelle B.
0 reviews
0 helpful votes
Follow Michelle B.
Unfollow Michelle B.
Share Review
Report Review

...
September 20, 2014

Date of experience: September 20, 2014
linda M.
0 reviews
0 helpful votes
Follow linda M.
Unfollow linda M.
Share Review
Report Review

...
September 19, 2014

Date of experience: September 19, 2014
Rose M.
0 reviews
0 helpful votes
Follow Rose M.
Unfollow Rose M.
Share Review
Report Review

So glad you take Paypal and you seemed to have the correct brace for me.

Date of experience: September 19, 2014
Julie Y.
0 reviews
0 helpful votes
Follow Julie Y.
Unfollow Julie Y.
Share Review
Report Review

...
September 19, 2014

Date of experience: September 19, 2014
Evelyn L.
0 reviews
0 helpful votes
Follow Evelyn L.
Unfollow Evelyn L.
Share Review
Report Review

Easy and quick
September 19, 2014

Easy and quick

Date of experience: September 18, 2014
Ray m.
0 reviews
0 helpful votes
Follow Ray m.
Unfollow Ray m.
Share Review
Report Review

Purchased a large size support based on it fitting up to 40"...my dress belt is a 40 so assumed the large size would be adequate. It wasn't!
After trying the support periodically for several days, I realized it was entirely too small.
As a result, I just spoke with your customer service and ordered an XLG support at another cost of an additional cost $35.95...It is an an
Excellent product though and am hopeful the size will be satisfactory.
Raymond J. Miller

Date of experience: September 18, 2014
Debbie B.
0 reviews
0 helpful votes
Follow Debbie B.
Unfollow Debbie B.
Share Review
Report Review

Thank you for the sizing chart
September 18, 2014

Thank you for the sizing chart. I hope I picked the correct size.

Date of experience: September 18, 2014
Andrew R.
0 reviews
0 helpful votes
Follow Andrew R.
Unfollow Andrew R.
Share Review
Report Review

...
September 18, 2014

Date of experience: September 18, 2014
Shannon R.
0 reviews
0 helpful votes
Follow Shannon R.
Unfollow Shannon R.
Share Review
Report Review

Very good so far but the proof comes in shipping, product, and customer service if there is a problem.

Date of experience: September 16, 2014
Diana S.
0 reviews
0 helpful votes
Follow Diana S.
Unfollow Diana S.
Share Review
Report Review

Found what I was looking for easily
September 16, 2014

Found what I was looking for easily. Good description of products.
Now that I have received and used the braces, I am even more satisfied! Very nice product and very pleasant experience.

Date of experience: September 16, 2014
Vernon C.
0 reviews
0 helpful votes
Follow Vernon C.
Unfollow Vernon C.
Share Review
Report Review

I have bought one belt from BracePlanet in the past and it really helped a great deal. I was impressed with the speedy delivery and the ease of ordering. I am scheduled for surgery in October but I plan to continue the use of your product to prevent future problems.

Date of experience: September 16, 2014
Patricia P.
0 reviews
0 helpful votes
Follow Patricia P.
Unfollow Patricia P.
Share Review
Report Review

Online chat person very helpful
September 15, 2014

Online chat person very helpful.

Date of experience: September 15, 2014
joseph n.
0 reviews
0 helpful votes
Follow joseph n.
Unfollow joseph n.
Share Review
Report Review

Brace does not work
September 14, 2014

Brace does not work

Date of experience: September 14, 2014
Jim F.
0 reviews
0 helpful votes
Follow Jim F.
Unfollow Jim F.
Share Review
Report Review

Yeah I did send you guys an email to change the size of the rain from a 12 to a 13. You did send me back an email stating that you would. But when I got the ring it was a size 12. I wish there was a way you could have sent me a size 13 ring but I guess it could be my fault.but I was kind of bummed out that you did receive my email to change the size and it didn't get changed I guess I can live with it I still will buy products from you guys.thank you very much James

Date of experience: September 14, 2014
James P.
0 reviews
0 helpful votes
Follow James P.
Unfollow James P.
Share Review
Report Review

Brace was priced way lower than local stores for exact same product. Very well made wrist brace.

Date of experience: September 10, 2014
Joe C.
0 reviews
0 helpful votes
Follow Joe C.
Unfollow Joe C.
Share Review
Report Review

You had what I needed and the site was easy to negociate.

Date of experience: September 10, 2014

From the business

BracePlanet.com specializes in Ankle supports, knee braces, back braces, maternity belts, wrist braces, neck braces and other orthopedic products.


braceplanet.com
Vernon Hills, IL, United States