Boxed

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Maine
1 review
1 helpful vote
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Awesome company
January 4, 2018

Love getting boxes from your team! Have told lots of friends about your great service and how neat it is to get a card and treat with each order!

Date of experience: January 3, 2018
Virginia
1 review
0 helpful votes
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Impressed
January 4, 2018

I like using Boxed. It is easy and I can get products in bulk that other sites do not offer. I've had an order in which an item I ordered was damaged but other than that I've been happy.

Date of experience: January 3, 2018
New York
1 review
1 helpful vote
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Boxed is easy an awesome - one stop shopping!
January 4, 2018

Im always pleasantly surprised at the selection of products available, competitive prices, and super fast shipping! Thank you Boxed! I will continue to shop your site!

Date of experience: January 3, 2018
Washington
1 review
1 helpful vote
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Happily satisfied
January 4, 2018

I mm satified with this, but since I'm by myself i dont need to order as much so I'm saving a lot to spend more.

Date of experience: January 3, 2018
Louisiana
1 review
1 helpful vote
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Great customer service!
January 3, 2018

Although I have rarely had a mistake or issue, when I did they were fantastic with handling it and correcting it immediately. The prince and spring products are top quality

Date of experience: January 2, 2018
Linda W. — Boxed Rep
over a year old

Hey Allison! We're so glad you love our Prince & Spring products! :) We especially love the Fruitmojis at our headquarters. They're so delicious! Thank you for your review and thank you for being a Boxed customer! We appreciate you a bulkload :)

Georgia
1 review
1 helpful vote
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Definitely worth the 5 rating. Thankful for the quick response to issues, easy ordering and prompt shipping.

Date of experience: January 2, 2018
New York
1 review
1 helpful vote
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We love Boxed
January 3, 2018

Boxed is so convenient! They offer a wude range of products, being respectful to everyone's needs, Organic, Vegan and Fur Friends needs. I love that they offer Organic products! Our nearest Costco is an hour away, BJ's an hour and 15 minutes the other way. So when you see a bit more on there Price tag I keep in mind the driving, gas, the time, and all the people I get to avoid. Boxed also has theses great freebies maing it fun to try new things, often new brands you would never of thought to try. Two more Boxed bonuses, they love our kids! There boxes make great inventions for the little ones and boxed is always encouraging the creative live with free gift bags of creative, invention projects.
*Con:
One Con I have had with them was they have super sturdy, rugged boxes, so they think they can put everything it! I don't believe in mixing chemicals and food and when you get heavy, fragile and chemicals what do you get? A huge nasty mess!
*Pro:
After speaking to the right person at boxed, they replaced everything for no charge!

Date of experience: January 2, 2018
Illinois
1 review
0 helpful votes
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Faster shipping
January 3, 2018

When you order on a fri you dont get your stuff until wed or thurs the following week if at all possible to speed up shipping

Date of experience: January 2, 2018
Linda W. — Boxed Rep
over a year old

Hey Aaron! Thank you for your review and feedback! We ship within 1-3 business days so it is best to order as early as possible on the weekdays so that the weekend doesn't hinder the shipping process for you. However, we would love to improve this aspect as well and we are all ears for further improvement. Thank you for shopping with us!

North Carolina
1 review
1 helpful vote
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Boxed is great
January 3, 2018

Love it. Great alternative to shopping at sams club. Saves gas and great choices. Fast delivery and excellent prices.

Date of experience: January 2, 2018
Utah
1 review
2 helpful votes
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Great
January 3, 2018

I had an issue with one order and I contacted customer service and they resolved the issue in a matter of minutes and that was the only issue I have had with boxed ever and was resolved immediately theyre prices are fair and require no memberships

Date of experience: January 2, 2018
Linda W. — Boxed Rep
over a year old

Hey Shawn! Thank you for your review. :) We're so glad we were able to provide quick assistance for you. Thank you for being a Boxed customer, we appreciate you a bulkload!

Delaware
1 review
1 helpful vote
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Hungry, Cheap, College Kid
January 3, 2018

I love to have snacks throughout the day since I never have time to sit down for a real meal, and Boxed always has great prices for the snacks I love. And they I usually receive them in a day or two, so I never worry when I run out of my favorite beef jerky. :)

Date of experience: January 2, 2018
Ohio
1 review
1 helpful vote
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I enjoy shopping Boxed!
January 3, 2018

Products have been great! The delivery time is still longer than I want to wait and it seems no matter the estimated delivery date, package always shows up
At my house one day later.

Date of experience: January 2, 2018
Linda W. — Boxed Rep
over a year old

Hey Adri! Thank you for your feedback and thank you for shopping with us! We try our very best ship your package within 1-3 business days and we usually satisfy this if you order earlier in the day on a weekday usually before 5PM local time. We are continuously improving our shipping times as we gather more resources to provide the best possible experience for our customers.

New York
2 reviews
2 helpful votes
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Convienent home shopping
January 3, 2018

I love ordering from Boxed. I can get bulk items as reduced prices without having to wait in long lines. Its great having this service delivery right to my door fresh products along with pantry items.

Date of experience: January 2, 2018
Linda W. — Boxed Rep
over a year old

Hey Alexis! Thank you for your review! We're so happy to be able to provide this service for our customers and we appreciate you as a Boxed customer! :)

New Jersey
1 review
0 helpful votes
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I like the bulk delivery and the personal shopper, however a lot of the products have limited selection of flavours which makes it less appealing. Also, a lot of times we need a mix between express and non-express which you cannot combine for a single delivery.

Date of experience: January 2, 2018
Linda W. — Boxed Rep
over a year old

Hey there! Thank you for being a Boxed customer and thank you for your feedback! :) We are all ears for our customers' suggestions and would love to be able to make accommodations in the future as we gather the right resources to do so in order to provide the best possible service.

New Jersey
1 review
1 helpful vote
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Awesome as always
January 3, 2018

We love Boxed.com and our orders are always correct and on time. The prices are in our budget every time to keep our family happy.

Date of experience: January 2, 2018
North Carolina
1 review
2 helpful votes
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I started using Boxed a few years ago. I'm a Mom of 4 with little time and a tight monthly budget. I didn't want to have to pay for a membership to a bulk store and drive out of my way and spend my time shopping instead of spending quality time with my family. Thanks to Boxed, I spend just a few minutes filling up my "cart" and in two days my order is at my door - I used to even find a personalized Thank You note from the awesome person that gathered our items. I highly recommend Boxed, try it - you won't be disappointed!

Date of experience: January 2, 2018
Linda W. — Boxed Rep
over a year old

Hey Allison! Thank you so much for shopping with Boxed! We appreciate you a bulkload! :)

Arkansas
1 review
1 helpful vote
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Time is Money!
January 3, 2018

My time is very precious to me, thats one of the reasons I love boxed.com. I save hours per month not tromping around big-box stores anymore.

Date of experience: January 2, 2018
Linda W. — Boxed Rep
over a year old

Hey Amanda! That's great to hear how nicely our service is working for you! We're so glad you're able to save time through being a Boxed customer as that is part of our mission. Thank you for being a Boxed customer! We appreciate you a bulkload :)

Virginia
1 review
1 helpful vote
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Excellent
January 3, 2018

Easy to order with most things I need. Order to delivery is fast and simple. The turnaround is as fast as other websites.

Date of experience: January 2, 2018
California
1 review
1 helpful vote
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Boxed is Best
January 3, 2018

Intead of carrying heavy things home or traveling to a place like costco, you can just get them delivered for an even lower price. WOW. I order once a month

Date of experience: January 2, 2018
Michigan
2 reviews
1 helpful vote
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Great service always
January 3, 2018

I am very satisfied with the service and prompt delivery. Always has everything in stock that I need wide range on item plus free delivery you can't lose

Date of experience: January 2, 2018