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I love ordering on Sunday for a delivery on Tuesday! Makes shopping so easy! I recommend to everyone I know to try Boxed!
Thanks for making it easy to get bulk items! Its simple and gets to my front door fast. I appreciate the site being so user friendly. I love the extras you offer.
I am pleased I no longer have to go to COSTCO and push a heavy cart with a defective wheel and wait on long lines. So far my experience has been very excellent with Boxed. I only wish they had a broader product line but everything has been consistent and I'm thrilled!
My order came damaged and I sent an email to see about gettting the damaged goods replaced. No one ever sent me a message back. Not planning to use boxed again. Who doesnt acknowledge customer concerns?
I absolutely love Boxed. I love the selection and the obvious pride that is taken with the packaging etc.
Purchased two 250 Centrum Silver one a day vitamins. Both of them has the same expiration date of 02/2019--about 1 year. Quite short for Centrum Silver, I got them with about 2 years from expiration dates from Costco. Have them been sitting in a warehouse for awhile? How is someone going to consume 500 one a day vitamins in 365 days?
Hey Hsueh! Thank you for reaching out. We strive to continuously provide the freshest products and we encourage any feedback that may help our team improve our inventory checks. Thank you for giving us this review as we take a careful look into ways we can improve our freshness of the products.
Easy to order when ur disabledled - quick delivery great prices and awesome qualityty definitely recommend
Up to date information for timing of package, package selfies and resolves any issues quickly and kindly.
I love shopping at Boxed, they have everything im looking for at great prices and I love that it comes in bulk, I have ordered from them a lot and will continue, I also love the fast delivery.
I am always very satisfied with what I order from boxed. The order comes quickly. My grandchildren likes that grandma has good snacks when they visit. Thank you.
Always a huge fan of boxed tell all my friends just this time didnt get delivery for 3days usually get delivered next day but things happen i guess
Boxed has made my life so much easier and love the free shipping and how quickly I receive my order.
I enjoy not having to leave home and having everything shipped right to my door, in a timely and accurate manner. It is so convenient and saves me lots of trips to the store. Keep up the great work!
I like the selection and the speedy delivery of the products that are offered. I wish they would bring back more of the top ramen stile noodles they had before
My first order was never delivered. After contacting Boxed again, the second reorder hasnt arrived after 4 days.
Hey Beth! So sorry you did not receive your order in a timely manner. We are working to improve all aspects of our services and hope to be able to bring you the best possible service.
Always prompt. New stuff. Well packed. Will continue to use. Easy, fast. This survey is too annoying
Easy to order, quick to ship, inexpensive. It's like having a free Costco that delivers, but without spending time aimlessly walking around the store.
The order shipped very fast. I received good products at good prices. Very happy with the experience.
Easy to navigate website and find what was needed. Packages came in a timely manner and were of good quality! Thanks for my extra items!
I Love Boxed! Saves me time and money! I get all my bulk items delivered to me without having to fight traffic or other shoppers!
Hey Jillian! We reply back to our customers fairly quickly and we should not have missed your message. It looks like an agent has replied to your damaged inquiry on 1/17/18. You can check your spam or email us again and we'll be happy to further assist.