Boxed

Check out our latest communities fighting
AI scams on Reddit and Facebook

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Write a review
Reviews that mention popular topics
District of Columbia
1 review
0 helpful votes
Follow Aubrey H.
Unfollow Aubrey H.
Share Review
Report Review
Speedy delivery!
March 2, 2018

I love ordering on Sunday for a delivery on Tuesday! Makes shopping so easy! I recommend to everyone I know to try Boxed!

Date of experience: March 2, 2018
Texas
1 review
0 helpful votes
Follow Christina W.
Unfollow Christina W.
Share Review
Report Review
Simply amazing!
March 2, 2018

Thanks for making it easy to get bulk items! Its simple and gets to my front door fast. I appreciate the site being so user friendly. I love the extras you offer.

Date of experience: March 2, 2018
New York
2 reviews
7 helpful votes
Follow Jennifer S.
Unfollow Jennifer S.
Share Review
Report Review
Happy Camper!
March 2, 2018

I am pleased I no longer have to go to COSTCO and push a heavy cart with a defective wheel and wait on long lines. So far my experience has been very excellent with Boxed. I only wish they had a broader product line but everything has been consistent and I'm thrilled!

Date of experience: March 2, 2018
Michigan
1 review
0 helpful votes
Follow Jillian G.
Unfollow Jillian G.
Share Review
Report Review

My order came damaged and I sent an email to see about gettting the damaged goods replaced. No one ever sent me a message back. Not planning to use boxed again. Who doesnt acknowledge customer concerns?

Date of experience: March 2, 2018
Linda W. — Boxed Rep
over a year old

Hey Jillian! We reply back to our customers fairly quickly and we should not have missed your message. It looks like an agent has replied to your damaged inquiry on 1/17/18. You can check your spam or email us again and we'll be happy to further assist.

Maryland
2 reviews
0 helpful votes
Follow Sherry B.
Unfollow Sherry B.
Share Review
Report Review
Outstanding service and delivery
March 2, 2018

I absolutely love Boxed. I love the selection and the obvious pride that is taken with the packaging etc.

Date of experience: March 2, 2018
New York
2 reviews
0 helpful votes
Follow Hsueh Y.
Unfollow Hsueh Y.
Share Review
Report Review
Watch out for things with expiration date
February 21, 2018

Purchased two 250 Centrum Silver one a day vitamins. Both of them has the same expiration date of 02/2019--about 1 year. Quite short for Centrum Silver, I got them with about 2 years from expiration dates from Costco. Have them been sitting in a warehouse for awhile? How is someone going to consume 500 one a day vitamins in 365 days?

Date of experience: February 21, 2018
Linda W. — Boxed Rep
over a year old

Hey Hsueh! Thank you for reaching out. We strive to continuously provide the freshest products and we encourage any feedback that may help our team improve our inventory checks. Thank you for giving us this review as we take a careful look into ways we can improve our freshness of the products.

Michigan
1 review
1 helpful vote
Follow Wendy A.
Unfollow Wendy A.
Share Review
Report Review
Great stuff
February 22, 2018

Easy to order when ur disabledled - quick delivery great prices and awesome qualityty definitely recommend

Date of experience: February 21, 2018
New York
1 review
1 helpful vote
Follow Betsy B.
Unfollow Betsy B.
Share Review
Report Review
Superb
February 12, 2018

Up to date information for timing of package, package selfies and resolves any issues quickly and kindly.

Date of experience: February 11, 2018
Texas
1 review
1 helpful vote
Follow Bridget G.
Unfollow Bridget G.
Share Review
Report Review
Wonderful
February 11, 2018

I love shopping at Boxed, they have everything im looking for at great prices and I love that it comes in bulk, I have ordered from them a lot and will continue, I also love the fast delivery.

Date of experience: February 10, 2018
New York
3 reviews
1 helpful vote
Follow Lisa B.
Unfollow Lisa B.
Share Review
Report Review
Love Boxed
February 11, 2018

I am always very satisfied with what I order from boxed. The order comes quickly. My grandchildren likes that grandma has good snacks when they visit. Thank you.

Date of experience: February 10, 2018
New York
1 review
0 helpful votes
Follow Steven B.
Unfollow Steven B.
Share Review
Report Review
Delivery issdue
February 10, 2018

Always a huge fan of boxed tell all my friends just this time didnt get delivery for 3days usually get delivered next day but things happen i guess

Date of experience: February 10, 2018
New Jersey
1 review
1 helpful vote
Follow Bethanie P.
Unfollow Bethanie P.
Share Review
Report Review
Always five stars
February 10, 2018

Boxed has made my life so much easier and love the free shipping and how quickly I receive my order.

Date of experience: February 9, 2018
Michigan
1 review
1 helpful vote
Follow Kelly B.
Unfollow Kelly B.
Share Review
Report Review
Boxed makes life easier!
February 10, 2018

I enjoy not having to leave home and having everything shipped right to my door, in a timely and accurate manner. It is so convenient and saves me lots of trips to the store. Keep up the great work!

Date of experience: February 9, 2018
Nevada
1 review
1 helpful vote
Follow Brian A.
Unfollow Brian A.
Share Review
Report Review
I like not having to go to walmart
February 10, 2018

I like the selection and the speedy delivery of the products that are offered. I wish they would bring back more of the top ramen stile noodles they had before

Date of experience: February 9, 2018
Florida
1 review
4 helpful votes
Follow Beth S.
Unfollow Beth S.
Share Review
Report Review

My first order was never delivered. After contacting Boxed again, the second reorder hasnt arrived after 4 days.

Date of experience: February 9, 2018
Linda W. — Boxed Rep
over a year old

Hey Beth! So sorry you did not receive your order in a timely manner. We are working to improve all aspects of our services and hope to be able to bring you the best possible service.

New York
1 review
1 helpful vote
Follow Betsy C.
Unfollow Betsy C.
Share Review
Report Review
LOL
February 10, 2018

Always prompt. New stuff. Well packed. Will continue to use. Easy, fast. This survey is too annoying

Date of experience: February 9, 2018
New York
1 review
1 helpful vote
Follow Brandon H.
Unfollow Brandon H.
Share Review
Report Review
Love Boxed
February 10, 2018

Easy to order, quick to ship, inexpensive. It's like having a free Costco that delivers, but without spending time aimlessly walking around the store.

Date of experience: February 9, 2018
Oklahoma
1 review
1 helpful vote
Follow Mary C.
Unfollow Mary C.
Share Review
Report Review
Last shipment
February 10, 2018

The order shipped very fast. I received good products at good prices. Very happy with the experience.

Date of experience: February 9, 2018
California
2 reviews
1 helpful vote
Follow Bettye G.
Unfollow Bettye G.
Share Review
Report Review
All was in order!
February 10, 2018

Easy to navigate website and find what was needed. Packages came in a timely manner and were of good quality! Thanks for my extra items!

Date of experience: February 9, 2018
New Mexico
1 review
1 helpful vote
Follow Beverly S.
Unfollow Beverly S.
Share Review
Report Review
Great Service, super fast and saves me a trip!
February 10, 2018

I Love Boxed! Saves me time and money! I get all my bulk items delivered to me without having to fight traffic or other shoppers!

Date of experience: February 9, 2018