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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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Ireland
1 review
0 helpful votes
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Good
February 8, 2022

Good, longer than usual delivery time, can be improved

Date of experience: February 8, 2022
Georgia
1 review
0 helpful votes
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Somewhat satisfied
March 10, 2022
Updated review

It took order longer than expected and size is smaller than expected

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 8, 2022

Just ordered & will have to wait & see how long order...
January 4, 2022
Previous review

Just ordered & will have to wait & see how long order takes BUT the shopping on site is easy & lots of beautiful odd stuff

Date of experience: January 3, 2022
GB
1 review
0 helpful votes
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Not bad.
February 8, 2022

Took a long time to come, but was expected. Products weren't quite as described but still good value for money, apart from the piece which was broken which was very disappointing.

Date of experience: February 7, 2022
GB
1 review
0 helpful votes
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Good
February 7, 2022

Good etc etc service and order and all. Yep. Yep Yeah

Date of experience: February 7, 2022
Massachusetts
1 review
0 helpful votes
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Sizes
March 9, 2022

I found that the sizes I ordered would fit a small child not an adult. I am trying to return them

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2022
GB
2 reviews
0 helpful votes
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Great in every way
February 7, 2022

Good quick and easy to arrive and no problems thank you

Date of experience: February 7, 2022
Pennsylvania
1 review
0 helpful votes
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Beautiful
February 7, 2022

The item is amazing and fit perfect. All though was told 5 to 7 business days. It took 6 almost 7 weeks to arrive. I emailed and they got right back with me. Very polite, asked if I want to cancel or wait a bit. I waited and very much worth it. With all that's going on I understand about stuff being delayed, you can't control the mail. I love it, I will be ordering again real soon. Thanks guys it's awsome

Date of experience: February 6, 2022
Utah
2 reviews
2 helpful votes
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This company sent me tshirt quality shirts that looked to be like sweaters on the pictures. And they were holiday shirts that arrived two weeks after the holidays so I couldn't even try to use them.
There was no invoice with return info in the package so I emailed customer service to let them know of my desire to return these items because of their quality.
They lead with, "what items are you wanting to return?" And then had some odd numbers for the items, I guess that were what I ordered.
I let them know that yes, those are items I'd like to return. With which they responded with trying to pay me only 10% refund for then, which would be like $6-7 dollars. I politely declined saying that I wouldn't even wear these shirts because of their quality. They then told me that my request to return the items was past due, as I only had 14 days after delivery to return the items. Um, what? They should have lead with that very important bit of information! They basically just wasted all my time to be able to return the undesirable items.
A complete waste of money!
I will do what I can to warn other consumers of their sneaky ways to steal your money.
It's no wondered they'd prices seem so good… they dont actually send you what it pictured.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 5, 2022
Minnesota
2 reviews
0 helpful votes
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Summer dress
February 5, 2022

Fast shipping. Easy website to look through the products

Date of experience: February 4, 2022
Texas
1 review
0 helpful votes
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It was easy..
February 4, 2022

It was easy. I hope the items are
Of great quality once they arrive.

Date of experience: February 4, 2022
Slovenia
1 review
0 helpful votes
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Size chart
February 4, 2022

Size chart isnt real.
Vse je lepo in prav samo stevilke so premale kot imate opisano. Skoda

Date of experience: February 4, 2022
Maryland
3 reviews
0 helpful votes
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I love the stripe set, but the clothes are made smaller than the actual size. I would have returned the set but you don't have a larger size, so I gave it to me sister. Shopping and checking out is very easy.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 3, 2022

It was very easy to shop and checkout
December 30, 2021
Previous review

It was very easy to shop and checkout.

Date of experience: December 30, 2021
Texas
1 review
0 helpful votes
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A little disappointed
March 5, 2022
Updated review

My order took forever to get here, and both items were MUCH bigger than expected. The matching panties were GINORMOUS and the romper is almost a size bigger IMO.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 3, 2022

Easy peasy!
December 29, 2021
Previous review

Easy peasy!

Date of experience: December 28, 2021
Spain
1 review
0 helpful votes
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Les doy un 9!
February 3, 2022

Ahora explico porque no un 10, la verdad que al pagar y ver que venía de Asia, al no mandar confirmación de pago, pensé que había perdido el dinero, y al escribir solo una máquina responde que no es muy buena, pero el pedido fue correcto, la ropa está genial, la calidad muy buena, el pedido llegó en 14 días!

Date of experience: February 3, 2022
GB
1 review
0 helpful votes
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Looks nice
February 3, 2022

Arrived later than expected but I'm very satisfied with my purchase

Date of experience: February 3, 2022
Florida
1 review
0 helpful votes
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Simple, clean, affordable
February 2, 2022

It takes a while for some items to make it to you but the sizes are calculated accurately and everything is at an affordable price and looks exactly the way you see it.

Date of experience: February 2, 2022
GB
1 review
0 helpful votes
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Miss
February 2, 2022

Some items are good others, not good
Packaging and delivery are very good

Date of experience: February 2, 2022
GB
1 review
0 helpful votes
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Definitely a talking point
February 2, 2022

The sequin hood makes it so attractive, and it is so wearable.

Date of experience: February 2, 2022
Germany
1 review
0 helpful votes
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Products are ok, price / value is in most cases equal

Date of experience: February 1, 2022
Oregon
1 review
0 helpful votes
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Great service!
February 1, 2022

Swift shipping! The product was in great condition.

Date of experience: February 1, 2022

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.