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Boutiquefeel

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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GB
2 reviews
0 helpful votes
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Brill
August 3, 2022

Brilliant service lovely product will order again from you

Date of experience: August 3, 2022
GB
1 review
0 helpful votes
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It's ok
September 2, 2022

The ordering and delivery process was fine, the quality and sizing of the product was poor. Definitely need to size up one or 2 sizes.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 3, 2022
California
1 review
0 helpful votes
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You get what you pay for.
September 2, 2022

Sizing was right but the products are meh. The first dress fit except the top was a huge bit of material... I expected the top to be more concervative.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 2, 2022
Australia
1 review
0 helpful votes
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Dresses
August 2, 2022

Ok but the material was thinner than I selected and see through

Date of experience: August 2, 2022
Texas
1 review
0 helpful votes
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Satisfied
August 2, 2022

I'd order again. The wait was worth it. I wish I had known about the site sooner.

Date of experience: August 2, 2022
GB
1 review
0 helpful votes
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Excellent
August 2, 2022

Everything I ordered came in time either well before the date they give or on date specified, I love everything I ordered and well satisfied I will most certainly order again.

Date of experience: August 2, 2022
Canada
1 review
0 helpful votes
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Several purchases
August 2, 2022
Updated review

Very easy site to navigate, received within 10 business days. One item had a hole that could not be repaired, one purse beautiful other suited for a child. Dress nice fit, short set and swim suit nice. Daughter loved her white dress.

Date of experience: August 2, 2022

Very easy site to navigate
June 25, 2022
Previous review

Very easy site to navigate

Date of experience: June 24, 2022
South Carolina
1 review
0 helpful votes
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None
August 2, 2022

Overall, I'm very pleased with my purchases! They all fit and look nice! A couple of them were lower quality than expected but still wearable and good for the value paid. I will be placing more orders in the future!

Date of experience: August 2, 2022
Kentucky
1 review
0 helpful votes
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Very happy
August 2, 2022

Surprisingly very fast delivery product looked the same as it did on line

Date of experience: August 2, 2022
GB
1 review
0 helpful votes
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Gorgeous dress
August 2, 2022

Shipping is as a bit long but the dress is good quality and stands out.
I'm a a size 12 got a medium fitted well it is long I'm 5.6 so wasn't to bad but any shorter may need taking up.
Really pretty got asked loads where it was from. Wore to baby shower and wedding.

Date of experience: August 2, 2022
GB
1 review
0 helpful votes
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Very good
August 2, 2022

Great and easy to use. Quick delivery. Cheap prices reviews were good

Date of experience: August 1, 2022
Australia
1 review
0 helpful votes
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My order was delivered within the week of ordering. The sweatshirts were all good quality material and nice and warm for Christmas in July events.

Date of experience: August 1, 2022
Illinois
1 review
0 helpful votes
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.
August 2, 2022

This rating page is ridiculous. I'm order to rate any of the items I HAVE to write 50 words or more. This is another thing thats what is wrong with this site.

Date of experience: August 1, 2022
North Carolina
1 review
0 helpful votes
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Owner
August 1, 2022

Professional and fast shipping. I would order again.

Date of experience: August 1, 2022
Spain
1 review
0 helpful votes
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Ombré dress
August 1, 2022

Good experience. Nice dress although the material is cheap.

Date of experience: August 1, 2022
Barbados
1 review
0 helpful votes
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Repeat order
August 1, 2022

Excellent face shield. It has seen me through teaching groups of young people every day all through the pandemic.

Date of experience: August 1, 2022
GB
1 review
0 helpful votes
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M
August 31, 2022

Top was like a tent so big and I ordered a size smaller

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 1, 2022
Nevada
1 review
0 helpful votes
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One item already started coming unstutched.
August 1, 2022
Updated review

Over all very satisfied but some items seem to come apart as they are being worn just the first ti. E

Date of experience: August 1, 2022

Reasonable speed and good quality
January 16, 2022
Previous review

Reasonable speed and good quality

Date of experience: January 15, 2022
Denmark
1 review
0 helpful votes
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For lille
August 1, 2022

Størrelsen svarer ikke til den angivne størrelse. Jeg bestilte en medium og det svarer til ekstra small.

Date of experience: August 1, 2022
Louisiana
1 review
0 helpful votes
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Bad Quality product
August 30, 2022

I definitely WILL NOT be doing any more business with this company! The item was irregular and not at all as shown in the description. Poor quality, cheap material and not at all the size that it was supposed to be. Then I am being given the run around when I asked to send it back for the full amount that I paid, as stated when ordering. I was told that it would not be a problem with returning if there was a problem and here we are, with a problem with the product and getting a full refund! Bad business.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 31, 2022

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.