Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered two dresses. Contacted company to return. They waited and then replied I as passed the two weeks, which I have emails showing I was not.
Ordered these to wear to my daughter's wedding. They were everything the picture showed. Loved them!
Ordered a size bigger and was still WAY TOO SMALL! I ordered size Large and it fit size Xtra small. I'm not exaggerating
Es sieht einfach sehr gut aus. Es istxalles sehr sauber und gerade genäht.
Took way too long to get, but nice clothes.if I could get order in a week I would order again.
Sizing was off need to go up a couple sizes.
Otherwise all good
I received my dress quicker than expected. I was a bit apprehensive, but it's stunning.
Beautiful as all the clothes I've purchased.
They arrived in plenty time for my holidays
Pleasant, items came reasonably quick. I was happy it wasn't a total fail being that they shipped international. And usually sizing is not accurate, its a hassle wen you have to try and return, but these worked out well.
Easy to shop on site experience was ok. No also like the styles displayed. A lot to choose from
I felt the size was smaller than what I ordered. I wish I would have gone up a size. Did not send it back, going to lose a few pounds to see if I can wear it. The dress is very pretty and can't wait to lose some weight to wear it!
Pretty good just long wait for delivery but nice dresses
No problems everything when good I would order again
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.

