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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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Rhode Island
1 review
0 helpful votes
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Dresses are cute
August 9, 2022

My dresses I ordered came in on time. I was disappointed on the way they fit unfortunately.

Date of experience: August 9, 2022
Texas
1 review
0 helpful votes
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Not Satisfied
September 8, 2022
Updated review

The shipping took forever. The event i wanted it for I didn't have it. It wasn't what I thought it would be especially the material

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 9, 2022

My first time shopping with yall and it's okay
July 5, 2022
Previous review

My first time shopping with yall and it's okay. Too early to tell but I need to see how long the shipping will be then I can really give my opinion

Date of experience: July 4, 2022
Georgia
1 review
0 helpful votes
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Great items
August 9, 2022

They are perfect items and very happy with my purchase

Date of experience: August 9, 2022
Washington
1 review
0 helpful votes
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Beautiful dress
August 9, 2022

I received my dress and am very happy with the purchase. It's gorgeous and fits real nice. Kind of hard to zip up i. The back but that doesn't change my review.

Date of experience: August 9, 2022
Pennsylvania
1 review
0 helpful votes
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Darby215
August 9, 2022

Clothing arrived in a good amount of time. Fabric comfortable and good quality.

Date of experience: August 9, 2022
Massachusetts
1 review
0 helpful votes
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Great quality and fit.
August 9, 2022

I was nervous to purchase because of fit, quality and shipping time. But I was pleasantly surprised by all of it. Especially for the price. Great dress.

Date of experience: August 9, 2022
Minnesota
1 review
0 helpful votes
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Happy Customer
August 9, 2022

Great place to shop! Great product! Will continue to shop with Boutiquefeel. Helpful! Great customer service! Friendly! Awesome products!

Date of experience: August 9, 2022
GB
1 review
0 helpful votes
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Too small
September 8, 2022

Items was too small and a total hassle to send back! Ended up giving the clothes away!
Never would order again

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 9, 2022
France
1 review
0 helpful votes
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Bit disappointed!
September 8, 2022

Ordering and delivery good. Clothes were very creased up, Quality not as good as expected. No paperwork to return items.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 9, 2022
GB
1 review
0 helpful votes
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Boutique
August 9, 2022

Outfits came in not too long time. Happy with my choices. Sizes slightly on smaller side that's only complaint x

Date of experience: August 9, 2022
New York
1 review
0 helpful votes
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Bad
September 8, 2022

Take a very long time for my order
Very unacceptable

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2022
Australia
1 review
0 helpful votes
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Dress
August 9, 2022

Good. Dress looks very nice and colourful. Got to me quickly

Date of experience: August 8, 2022
Canada
1 review
0 helpful votes
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Ok
September 8, 2022

Ok not more than that... the size was not really good

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2022
GB
1 review
0 helpful votes
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Steer clear
September 7, 2022

The shopping experience was good but the product is cheap and tacky, the beaded detail is just stuck on with thick double sided tape and was sliding off when they arrived. Luckily I managed to move it back but I won't be purchasing anything from here again.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2022
Arizona
1 review
0 helpful votes
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Clothes
August 8, 2022

Ordering was easy, one of the dresses was defective, some did not fit as expected.

Date of experience: August 8, 2022
GB
1 review
0 helpful votes
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Pretty clothes
September 7, 2022

No issue with ordering or delivery but clothes smaller than expected

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2022
Hawaii
1 review
0 helpful votes
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The products originate from China. It has been 2 months and I still have not received my items. There is only an email that you can send your concerns. When you ask the estimated arrival, it says "a couple more days." I have received this same response on numerous occasions and to date, have not received my items. I asked for a refund and the representative said that I had to wait for the products to be delivered. Don't be fooled.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2022
GB
1 review
0 helpful votes
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Not that good quality
September 7, 2022

Poor quality. Too much effort to return it so I've kept it but won't wear it

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2022
Spain
1 review
0 helpful votes
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Horrendous quality material
September 7, 2022

Awful products which are ill made with awful quality material and not representative of the pictures online. Really disappointed and annoyed at myself for buying online and not knowing how or where to return to etc.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2022
Georgia
1 review
0 helpful votes
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Sizes Aren't True size
September 7, 2022

Made my order and it took me a while to get it. When I received it I was highly displeased. The sizes are not true to size

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2022

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.