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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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My dresses I ordered came in on time. I was disappointed on the way they fit unfortunately.
The shipping took forever. The event i wanted it for I didn't have it. It wasn't what I thought it would be especially the material
My first time shopping with yall and it's okay. Too early to tell but I need to see how long the shipping will be then I can really give my opinion
They are perfect items and very happy with my purchase
I received my dress and am very happy with the purchase. It's gorgeous and fits real nice. Kind of hard to zip up i. The back but that doesn't change my review.
Clothing arrived in a good amount of time. Fabric comfortable and good quality.
I was nervous to purchase because of fit, quality and shipping time. But I was pleasantly surprised by all of it. Especially for the price. Great dress.
Great place to shop! Great product! Will continue to shop with Boutiquefeel. Helpful! Great customer service! Friendly! Awesome products!
Items was too small and a total hassle to send back! Ended up giving the clothes away!
Never would order again
Ordering and delivery good. Clothes were very creased up, Quality not as good as expected. No paperwork to return items.
Take a very long time for my order
Very unacceptable
The shopping experience was good but the product is cheap and tacky, the beaded detail is just stuck on with thick double sided tape and was sliding off when they arrived. Luckily I managed to move it back but I won't be purchasing anything from here again.
Ordering was easy, one of the dresses was defective, some did not fit as expected.
The products originate from China. It has been 2 months and I still have not received my items. There is only an email that you can send your concerns. When you ask the estimated arrival, it says "a couple more days." I have received this same response on numerous occasions and to date, have not received my items. I asked for a refund and the representative said that I had to wait for the products to be delivered. Don't be fooled.
Poor quality. Too much effort to return it so I've kept it but won't wear it
Awful products which are ill made with awful quality material and not representative of the pictures online. Really disappointed and annoyed at myself for buying online and not knowing how or where to return to etc.
Made my order and it took me a while to get it. When I received it I was highly displeased. The sizes are not true to size
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.

