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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Worst online shopping experience, experience for the quality. Not at all what i wanted and now i have to give it away
I ordered my stuff almost a month ago and have only received one of them and to be disappointed that I even ordered it bigger and it doesn't fit.
I was very satisfied with the time of delivery of my order
Awful - product not what is in the picture. Total waste of money
Spere per la spedizione un poco alte, ma il prodotto è di buona qualità
The service was great but it took quite a while to get the leggings I ordered. It is nice of the company to reach out and ask if I had received the product and offering a person to contact if i didn't receive the leggings, its actually the first time I've had a company reach out and it shows you care about your customers and product. Great experience, definitely would buy from you guys again
I don't have time to write two reviewsI don't have time to write two reviewsI don't have time to write two reviewsI don't have time to write two reviews
I thought I was never ever going to see these items? Almost 2 months for it to arrive. I love everything I wish they offered separate sizes for the tops and bottoms? And I only received three out of the four bathing suits I ordered? But I'm very pleased with the items that I did yet.
I thought I was never ever going to see these items? Almost 2 months for it to arrive. I love everything I wish they offered separate sizes for the tops and bottoms? And I only received three out of the four bathing suits I ordered? But I'm very pleased with the items that I did yet.
I originally ordered these items to wear on Easter Sunday. However I only recieved one item two weeks after I needed them. I am very disappointed and will not order online again.
My order arrived today and everything fit perfect and love the quality. Looking forward to placing more orders in the future <3
Everything too small very small madet need to return how didn't receive half my stuff would like money refund for everything How do I return and get money for what I haven't received
Will not order again no communication with customer about order order wasn't in stock I ordered over a month ago
The tracking experience was terrible and the products very disappointing.
Wonderful choices and prices. Thank you. Please let people know that they need to order at least one size bigger than what the size chart says. Two sizes would even be better. I realize these products are coming from a country that has people who are smaller than American/Germanic people. Perhaps your company needs to hire some American/German models to test the sizes on your products. Thank you for your service.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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