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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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The clothes look lovely but the sizes are never the same so I waste money on things I can't wear because it costs so much to return things I don't bother
I very disappointed from the delay and the dress because as I said is shorter in back but the shoes are perfect
Positive and pleasant, I felt that it was very important to you that I'll be satisfied and pleased and along the way in every step I've received update from you that kept me posted and this is very important for me.
Very easy. I really don't know what else to say, it was very easy to order & I received it & I liked it so I'm not returning it.
They aren't very good quality and while I ordered 3 tshirts in the same size, one was way too small. I probably wouldn't order from this site again.
Easy to shop customer service was very helpful. Just a long waiting for the item to arrive. But all in all experience was great. Tnx
Loved the picture of said blouse. Was worried that it may have been totally different from picture but was very happy with it
An excellent fit, good value for money and there was no substitute, you get what you see
Ordered on 16 April received on 21st May
Thought that was a bit long but I received lots of emails explaining why it wapw delayed which was nice
Easy to place the order looking forward to receiving goods ordered 3 items 2 out of stock 1 poor quality
Easy to place the order looking forward to receiving
The order was delivered very efficiently and the clothes were great. I'm always wary of buying on the Internet but will definitely buy again.
Very nice Pajamas that aren't just cute n trendy but comfortable as well. It's sexy in a sporty way. I get compliments on it from others.
Unable to contact company. Returns are very difficult to exchange or Return.
Good quality, it took way to long to get here, and this was the only follow up, I had 4 orders?
I'm trying to send them back they're too little bit I can't get an address or details on how to return
It was fine took a long time for them to get here.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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