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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Shipping was kinda slow. Would be great if it were faster
Great products although teddys aren't able to be refunded nor exchanged they're sold be an exception when it isn't even worn. My wife didn't even try it on, she knew it was too small.
Good service good range of clothes and reasonably priced
Lovely colours, poor fabric. It's like the fabric used in Halloween costumes.
Meh…. Dresses were not good quality but I guess you can't expect that for the price …
Some better than others shipping very slow to my state and sizing all over the place
It was nothing like the picture at all and I feel scammed and played. Never again.
Loved wearing the skeleton suit for a dance party & all souls procession in Tucson!
Bought for a friend
2/3 of the products were great. Third was a very poor cut/design
I cannot say it yet as I do not received my items yet
Thank u.
This wreath came broken all the pomegranates were broken off it wasn't in a box or wrapped up, the leaves are very false it was a very disappointing purchase. I don't usually put up reviews but after receiving this product a week late I didn't mind so much about that, but the quality for what it cost just wasn't worth it. The marketing photos are very deceiving. Sorry to complain but I won't be a return customer
Order arrived in a timely manner, just poor product, material is very thin & cheaply made, not worth what I paid.
I had two items in my order that were much larger than expected. I was offered a 30% off voucher for these items if I kept them. When I inquired about a full refund I was told that I needed to get a tracked package with Royal Mail and the address was abroad so this would have worked out more expensive than the items I wanted a refund for.
Great service and product with a fantastic purchase price. We will be buying more from this company
Thank you
So far so Good? Awaiting delivery of product.
Received the product
Thanks
After I placed my order, my card number was stolen. ALL of the fraudulent transactions were done in Los Angles, isn't that where you are based?
Everything worked smoothly, delivery was fast enough, products were great especially for their value. Nothing to complain about, would highly recommend to others.
Good customer service. Item runs very small. Would have to order up a size to accommodate for my hips area.
Very disappointing
Shoddy item
Difficult customer service and returns process
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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