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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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France
1 review
0 helpful votes
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Très bien
November 22, 2021

Lingerie sexy et très bien dans l'ensemble.
Je recommande boutiquefeel.

Date of experience: November 22, 2021
Texas
2 reviews
0 helpful votes
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Long delivery time
November 22, 2021

My items took so long to get delivered I forgot I even ordered them

Date of experience: November 21, 2021
Canada
1 review
0 helpful votes
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Very elegant but fragile like lingerie
November 22, 2021

Tres bien et assez rapide pour le recevoir. Je vais definitivement recommander

Date of experience: November 21, 2021
Oregon
1 review
0 helpful votes
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Very poor information
December 21, 2021

Very inadequate sized. I am a very normal small med size but ordered a large for under layer for warmth. But I was unable to even put it on, because it was so small

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 21, 2021
Illinois
1 review
0 helpful votes
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Tops and dresses
November 21, 2021

I like to shop from here they have really nice clothes

Date of experience: November 21, 2021
South Africa
1 review
0 helpful votes
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Quick recive.
November 21, 2021

Good job. Nice clothes. Nice looking. Quick receive.

Date of experience: November 21, 2021
Ireland
1 review
0 helpful votes
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Jacket
December 21, 2021

Horrible overall and certainly won't be shopping on this website again

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 21, 2021
GB
1 review
0 helpful votes
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Delivery took ages
December 21, 2021

Delivery took ahead and item was not as described or as in the photo

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 21, 2021
Belgium
1 review
0 helpful votes
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Bad quality
December 21, 2021

Bad qualitybad qualitybad qualitybad qualitybad qualitybad qualitybad qualitybad qualitybad qualitybad quality

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 21, 2021
Australia
1 review
0 helpful votes
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Get a size smaller
November 21, 2021

To big, get a size smaller and they would be perfect.

Date of experience: November 20, 2021
Canada
1 review
0 helpful votes
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Disappointed
December 21, 2021
Updated review

The two tops that I received size medium the arms are very tight the tops are very short and wide they don't fit worth a crap

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 20, 2021

Paying in Ontario wasn't user friendly
November 15, 2021
Previous review

Paying in Ontario wasn't user friendly.

Date of experience: October 16, 2021
South Carolina
1 review
0 helpful votes
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Love it
November 20, 2021

Love it she is gonna love it cant wait will shop here from now on

Date of experience: November 20, 2021
Texas
1 review
0 helpful votes
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Nice
December 20, 2021

Good but takes for ever to be delivered. Some poor customer service

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 20, 2021
Texas
1 review
0 helpful votes
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Will buy again
November 20, 2021

Product received on time. Product was made with good material and felt good on

Date of experience: November 20, 2021
GB
1 review
0 helpful votes
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Poor customer service
December 20, 2021

Nearly a month after raising a ticket for a refund and I'm still waiting. The dress is poor quality and doesn't look like the picture.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 20, 2021
Colorado
1 review
0 helpful votes
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First time
November 19, 2021

My experience was pretty smooth. Quick in shipping. I like that they follow up.

Date of experience: November 19, 2021
Florida
1 review
0 helpful votes
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Terrible customer service
December 19, 2021
Updated review

Tight, poor quality. Customer service terrible. They respond after the 14 day period so they don't have to make any refunds. Had a terrible experience will not recommend.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 19, 2021

Excellent buy
October 13, 2021
Previous review

Excellent buy.

Date of experience: October 12, 2021
GB
2 reviews
0 helpful votes
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Good
November 19, 2021

Easy to order. Good quality and fit. Delivered quick.

Date of experience: November 19, 2021
Missouri
3 reviews
0 helpful votes
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Long Delivery Time
November 19, 2021

Good very easy and prices are fair but took forever to get items!

Date of experience: November 18, 2021
GB
1 review
0 helpful votes
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Not as quality as looks
November 18, 2021

Good experience but the quality of the goods are not as good as expected

Date of experience: November 18, 2021

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.