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Book Outlet

3.3

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Book Outlet Reviews Summary

Book Outlet has a rating of 3.3 stars from 1,888 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service and fast delivery. Book Outlet ranks 7th among Books sites.

service
375
value
1,799
shipping
1,799
returns
22
quality
1,834

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48,909 reviews

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Canada
1 review
0 helpful votes
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Amazing experience
June 26, 2021
Updated review

Was so pleased with the quality of the books I received! Honestly all looked brand new, which is amazing considering the prices!

Date of experience: June 26, 2021

So easy, amazing deals!
June 17, 2021
Previous review

So easy, amazing deals!

Date of experience: June 17, 2021
Canada
1 review
0 helpful votes
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Book Outlet is simply awesome
June 26, 2021

I've purchased from Book City several times. No issues ever. Delivery was fast. Hardest part for me is trying to select enough books for free delivery. Just wish the sides of the books (pages) weren't marked with a black marker line or red dot (re: gifts), but the prices are unbeatable.

Date of experience: June 26, 2021
Canada
1 review
0 helpful votes
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Amazing!
June 26, 2021

Ordering was easy, price was incomparable, delivered in 2 days!

Date of experience: June 25, 2021
Canada
1 review
0 helpful votes
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Excellent Price/Service
June 25, 2021

I live in Ontario. I purchased a paperback book on a Tuesday, that was brand new and unmarked, for $9.09 instead of paying the major competitor's price of $22.99 for the same paperback book and it was delivered two days later, on Thursday.

Date of experience: June 25, 2021
Canada
1 review
0 helpful votes
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Pleasantly Surprised
June 25, 2021
Updated review

Great prices and quick delivery right to my mailbox. Glad that it is a Canadian site.

Date of experience: June 25, 2021

Great prices
June 7, 2021
Previous review

Great prices

Date of experience: June 6, 2021
Canada
1 review
0 helpful votes
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It was my first experience with Book outlet. The website was easy to navigate, and uncomplicated completion of the purchase transaction. I especially liked the fact that it is a Canadian company, however I wish you have a wider selection of books like Thrift books.

Date of experience: June 25, 2021
Canada
1 review
0 helpful votes
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Good site for avid readers
June 25, 2021

It was easy to use this site and choose from a wide variety of books.

Date of experience: June 25, 2021
Canada
1 review
0 helpful votes
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Every time I place an order I receive my books on time and in good condition. My last order was up to your usual high standards and I will continue to buy books from you.
Rod Trickett.

Date of experience: June 25, 2021
Canada
1 review
0 helpful votes
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Good Service
June 25, 2021
Updated review

Thanks! It was smooth, fast and without fail! I went online looking for a book on splicing and found it on Book Outlet. Everything from there was easy Peary!

Date of experience: June 25, 2021

Thanks!
June 7, 2021
Previous review

Thanks! It was smooth, fast and without fail!

Date of experience: June 7, 2021
Canada
2 reviews
0 helpful votes
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Easy ordering. Quick.
June 25, 2021

Wish I had realized my caa membership gave me something. Didn't see any mention. But I do check you out first when buying a book. Wish I could pick up at the store like I used to.

Date of experience: June 25, 2021
Canada
1 review
0 helpful votes
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Great selection & prices!
June 25, 2021

I was pleased to discover this website selling all kinds of books for very good prices and including free shipping. The books arrived in a matter of days in perfect condition, and I was glad to support a bookseller that is not Amazon or Indigo.

Date of experience: June 25, 2021
Canada
2 reviews
0 helpful votes
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Discount books
June 25, 2021
Updated review

Discount books, great prices, great selection. Love it

Date of experience: June 25, 2021

Discount books, great prices, great selection
June 6, 2021
Previous review

Discount books, great prices, great selection. Love it

Date of experience: June 6, 2021
Canada
1 review
0 helpful votes
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Wide range of valuable books/paper goods at affordable price. Bookoutlet is my go to place for good books hunt!

Date of experience: June 25, 2021
Canada
1 review
0 helpful votes
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Great books, great prices
June 25, 2021

Got all what I ordered, will be ordering more. All of assortment and for different ages.

Date of experience: June 25, 2021
Canada
1 review
0 helpful votes
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Great deal
June 25, 2021

Anytime I can order 9 books for $97 is a good day. Five books in and I have been very pleased with my choices.

Date of experience: June 25, 2021
Canada
1 review
0 helpful votes
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Review
June 25, 2021
Updated review

It's simple & easy love the no minimum shipping too, I made a mistake & entered the wrong address because it asked for the street address which I was thinking wasnt my actual home # but rather the street & than it didn't ask for the actual address but why wouldn't it have been already in the system and prompt me with that previous order & my correct address needless to say it sat in the post office fir a week before I realized it was taking some time to arrive, I also never received any updates until I tracked the package, if there is an option of receiving updates why is that not done?

Date of experience: June 25, 2021

It's simple & easy love the no minimum shipping too
June 4, 2021
Previous review

It's simple & easy love the no minimum shipping too

Date of experience: June 4, 2021
Canada
1 review
0 helpful votes
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Nice to find decently priced books!
June 25, 2021
Updated review

Easy to order; great service, decent selection. I will be back!

Date of experience: June 25, 2021

Easy peasy!
June 19, 2021
Previous review

Easy peasy!

Date of experience: June 19, 2021
Canada
1 review
0 helpful votes
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Didn't receive all the books ordered. Is it partial delivery?

Date of experience: June 25, 2021
Jennifer B. — Book Outlet Rep
over a year old

Thank you for your feedback! In taking a look into your order I can see that a member of our Customer Experience Team has already provided you with your preferred remedy. Should you have any further questions or concerns please feel welcome to reach back out via service inquiry and we'd be happy to assist.


Satisfied with selection
June 21, 2021
Previous review

Satisfied with selection

Date of experience: June 21, 2021
Canada
1 review
0 helpful votes
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I love the Book Outlet because I feel that purchasing from them is a bit more environmentally friendly than buying from large commercial book retailers. It's great to buy books that have minor cover flaws or damage because they are way more affordable and they aren't being brought to the dump. The mail orders are sent promptly.

Date of experience: June 25, 2021
Canada
1 review
0 helpful votes
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Reliable
June 25, 2021

This was my second order since I discovered Book Outlet. The site offers plenty of choices. It is easy to navigate. The books arrived right on the expected date and the price was right both times.

Date of experience: June 25, 2021

From the business

The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you.

So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day.

WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.


bookoutlet.ca
Thorold, Ontario, Canada