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Book Outlet has a rating of 3.3 stars from 1,888 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service and fast delivery. Book Outlet ranks 7th among Books sites.
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Was so pleased with the quality of the books I received! Honestly all looked brand new, which is amazing considering the prices!
I've purchased from Book City several times. No issues ever. Delivery was fast. Hardest part for me is trying to select enough books for free delivery. Just wish the sides of the books (pages) weren't marked with a black marker line or red dot (re: gifts), but the prices are unbeatable.
I live in Ontario. I purchased a paperback book on a Tuesday, that was brand new and unmarked, for $9.09 instead of paying the major competitor's price of $22.99 for the same paperback book and it was delivered two days later, on Thursday.
Great prices and quick delivery right to my mailbox. Glad that it is a Canadian site.
It was my first experience with Book outlet. The website was easy to navigate, and uncomplicated completion of the purchase transaction. I especially liked the fact that it is a Canadian company, however I wish you have a wider selection of books like Thrift books.
It was easy to use this site and choose from a wide variety of books.
Every time I place an order I receive my books on time and in good condition. My last order was up to your usual high standards and I will continue to buy books from you.
Rod Trickett.
Thanks! It was smooth, fast and without fail! I went online looking for a book on splicing and found it on Book Outlet. Everything from there was easy Peary!
Wish I had realized my caa membership gave me something. Didn't see any mention. But I do check you out first when buying a book. Wish I could pick up at the store like I used to.
I was pleased to discover this website selling all kinds of books for very good prices and including free shipping. The books arrived in a matter of days in perfect condition, and I was glad to support a bookseller that is not Amazon or Indigo.
Discount books, great prices, great selection. Love it
Wide range of valuable books/paper goods at affordable price. Bookoutlet is my go to place for good books hunt!
Got all what I ordered, will be ordering more. All of assortment and for different ages.
Anytime I can order 9 books for $97 is a good day. Five books in and I have been very pleased with my choices.
It's simple & easy love the no minimum shipping too, I made a mistake & entered the wrong address because it asked for the street address which I was thinking wasnt my actual home # but rather the street & than it didn't ask for the actual address but why wouldn't it have been already in the system and prompt me with that previous order & my correct address needless to say it sat in the post office fir a week before I realized it was taking some time to arrive, I also never received any updates until I tracked the package, if there is an option of receiving updates why is that not done?
It's simple & easy love the no minimum shipping too
Easy to order; great service, decent selection. I will be back!
Didn't receive all the books ordered. Is it partial delivery?
I love the Book Outlet because I feel that purchasing from them is a bit more environmentally friendly than buying from large commercial book retailers. It's great to buy books that have minor cover flaws or damage because they are way more affordable and they aren't being brought to the dump. The mail orders are sent promptly.
This was my second order since I discovered Book Outlet. The site offers plenty of choices. It is easy to navigate. The books arrived right on the expected date and the price was right both times.
Answer: Using the online ticket system, I got a response within 2 days.
Answer: It seems like a well run company. I've made 2 orders already and am happy with my purchases and service I received.
The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you.
So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day.
WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.


Thank you for your feedback! In taking a look into your order I can see that a member of our Customer Experience Team has already provided you with your preferred remedy. Should you have any further questions or concerns please feel welcome to reach back out via service inquiry and we'd be happy to assist.