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Book Outlet has a rating of 3.3 stars from 1,888 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service and fast delivery. Book Outlet ranks 7th among Books sites.
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While I love shopping at Book Outlet for their prices and pretty good selection and fast delivery speed... I wish their shipping boxes were packed better - or maybe with recyclable paper put in to help with the books moving around and banged up edges.
I've ordered books twice and one or more books were cancelled before I received them. Disappointed because most often it is the book or books I was looking forward to. The inventory system needs to update faster so what is order is in stock. Staff are very helpful when calling.
I ordered 10 books and gifted them to the members of my book club. The books and prices are fantastic. And, the were delivered right to me. I will definitely be ordering again and again!
Great quality books at a great price. I can't believe what a great selection they offer. It is always my first go to when I am looking for books.
Ordered only 2 books from favorite author in case of fraud. Received books at 80% off one week after.
Our first order came in exactly as ordered.
Our second order was totally wrong. I had ordered 2 puzzles and 4 books, I received only 2 books that I had not ordered and no puzzles.
I called customers service, they were wonderful. Our order was placed again at no charge and no shipping fee. When the order was correctly received last week there was also a book inside that I had not ordered. As the prices are so much better than anywhere else and customer service is wonderfully helpful, I will be ordering from them again.
I Love bookoutlet, I find myself buying from them almost every month. You can find bargain books at discounted prices and they give reward points towards new purchases. Books come packaged well, most times books are marked with a black dot or line (not on the cover) but sometimes you get unmarked ones too so it's always a pleasant surprise! Some have cosmetic wear as well but inside it's almost always pristine. I can't speak on the novels bc I mostly buy children's books and hardcover books but I've been satisfied every time! Thanks bookoutlet for helping my family build our library collection without having to pay full price!
Love the deals & loyalty rewards- major reason I keep coming back
After a mailing mistake at the factory resulted in getting someone else's order, the company went out of their way to correct the error. This included refunding the cost and replacing the books. Outstanding service in today's shopping environment. I fully recommend this company.
Great selections, great prices, excellent service and easy-to-use website. What more can you ask for.
I just received another order of books from Book Outlet. While the site doesn't have everything, they have a surprisingly great selection of books at very deep discounts. Shipping is quick, and the books are exactly as described. As a reader, I couldn't be happier.
I love the low, low prices. Books are in excellent condition (the expected overstock marks the only 'flaw'). Fast shipping without any issues. Thanks!
When only one of the 2 books I ordered arrived I called your office and you replaced the entire order immediately
Another great purchase. Book Outlet offers excellent prices. I can't find every book I'm looking for, but it offers excellent prices on available books.
I found a few books I wanted that were, generally, less expensive than Amazon. The shipping was quick and the book was in excellent shape. Thank you.
I am a BIG fan of Book Outlet. I've ordered four times now and am very happy with everything ordered. Prices are so good. Selection is good as well. I am recommending Book Outlet to every book lover I know. And look forward to ordering again in the future. My only problem is trying not to spend too much at once.
Good service. Quality book. Disappointed that delivery cost was nearly 30% of the book cost.
I have ordered from book outlet before i find very easy the prices are the best the selection of books also are real good they have any type of book that you may want
Great price for the children's book I needed and delivered right to my door. Awesome!
Ordered six books for the grands and three did not work. Customer service was great. Sent me 3 immediately and told me to keep or donate the books that did not work.
Answer: Using the online ticket system, I got a response within 2 days.
Answer: It seems like a well run company. I've made 2 orders already and am happy with my purchases and service I received.
The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you.
So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day.
WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.

