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Book Outlet has a rating of 3.3 stars from 1,888 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service and fast delivery. Book Outlet ranks 7th among Books sites.
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The online store is easy to navigate. The prices are awesone. Bought jigsaw puzzles for Christmas presents. Check out their store and find yourselves treasures.
My shipping address was my work address. The courier company delivered the package to my work but after hours when the doors were locked. He/she left it outside the front entrance doors. Anyone could have taken the package or it could have been destroyed by the rain. It was dropped off late Friday evening and the business did not open again until Monday. I had to travel 30 minutes into town to get the package. The courier should have kept it and delivered it on Monday during regular business hours like every other courier company.
Found the book I was looking for, ordered, delivered, I am a happy customer.
Hello. I received a partial order. Have not received the rest of my order. Wa an never sent an email explaining I wouldn't be getting my total order. I have placed a ticket which had goo do response time. However I still don't have resolution.
Everything is significantly cheaper then places like amazon and chapters. The books are new, and in good condition. Shipping is cheap, or free if you buy over 45$. Should always check this website first when looking for a book.
Books were very poorly packed and rubbed against one another during shipping, causing damage. Another book had been damaged before shipping by someone ripping off the price sticker. This was my first and last order with Book Outlet.
Make this your first stop when looking for books. They have an incredible inventory and books are sold for fabulous prices. Plus shipping costs are LOW.
All around great prices and easy to navigate website
Easy to use the website and quick checkout
A great site to buy books for great prices
Just fun looking through the titles and picking my books
Had a little problem getting my coupon credit to work, but the person who helped me on line (Vanessa) was great in walking me through the process. This is my first order using my credits
Love the choices and prices. We are building my granddaughters library and this is the perfect way.
Mine was an order of 7 books & 1 desk calendar. All items were packaged well & delivered in a timely manner (& right to my door, which is a bonus). The Christmas stories of Charles $#*!ens (hard cover) was a book that slides into a sturdy outer protective housing that protects the book. While the book inside is pristine, unfortunately that book protector has rips on it (4 small), the bottom corners of it show wear & there is a slice (from a knife?) indented on the back of this protector (about the length of my baby finger). This is a Christmas gift for a friend. I will try to repair the tears somehow & hope the receiver doesn't mind the "knife gash" on the back. But, at least the book inside is undamaged. That is why I gave "3" stars.
Overall, it is an honest business & they have good prices & incentives. A quality control oversight, I think.
From a previous order (my 2nd one), one of the paper back books I rec'd was faulty. The book had been cut on a "slant", skewing the centering of the type of each printed page. I wouldn't give this as a gift, but for the cost of the book... it would have been a hassle for me to return it. "Bargain" book shouldn't mean a faulty book, so buyer beware! (rest of order was O. K.)
2nd time ordering. Now, I've got the hang of it (& it's convenient that the site holds onto some of my info to expedite things). Loads of good books. Good incentives, too!
First time purchasing here. Check out was confusing. Back & forth to multiple screens. Also, a "pop up" came up to tell me my "guest account" (?) merged with my regular account & I was unaware I was ever logged in as a guest. Called for assistance (to make sure I was doing things right) & there was a fair amt. Of wait time with that. But, when rep came on the phone, all went well
I was very pleased with the price and the speed in which I received the books.
Great value. The books were all recieved in excellent condition. I'm sure my grandchildren will love the book purchased.
I got what I paid for, in the timeframe quoted from the get go. Smooth transaction
I love ordering from you when I can. Always a great selection, great prices and fast delivery! Thanks
The items were shipped and arrived very quickly. They were well packed and in perfect condition.
Was very impressed fast service brand new books and had great customer service when I needed help with my account
Will for sure pass this site onto my friends
And will be ordering more books
Thank you for this amazing site
Very satisfied with the pricing. The book I received was in good condition. Delivery via Canada Post a little slow.
I am forever impressed with the variety of selection in all categories. The prices are impossible to argue with. I often order books in bulk and am impressed by the care with packing my order. The boxes are a special quality to not break and keep the books safe.
Answer: Using the online ticket system, I got a response within 2 days.
Answer: It seems like a well run company. I've made 2 orders already and am happy with my purchases and service I received.
The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you.
So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day.
WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.

