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Book Outlet has a rating of 3.3 stars from 1,888 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service and fast delivery. Book Outlet ranks 7th among Books sites.
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I ordered a couple of books I had been wanting for a while and some as presents! The prices were great considering how newly published they were and that they were hardcovers. It's hard to get books in Canada because of how expensive they have gotten. However, I think customers need to keep in mind that the books aren't brand new. Some are in great quality, while others are a bit banged up and one of the books I ordered, the cover was almost ripped in two, and another book had their pages bent in half. So they are readable books, but if a customer is the type that likes perfectly displayed books, I think they should pass on book outlet.
Quick delivery
Amazing prices
A few books uve been wanting, they don't carry but for children's gifts it was good.
Only thing I was concerned about was why it was delayed in getting to my mother in law. When I called I was told that it hadn't been sent because someone was checking about my mailing address and received address was different. When I spoke to someone the issue was corrected and book went out the next day.
Book outlet has very reasonable prices and love the fact that you can shop and earn aeroplan miles with bookoutlet.ca. Will definitely be ordering here again!
Hello
I couldn't pick the payment details. I tried everthing. I took my selections out, put them back in. Deleted my account and started another one. Still could not pay. I have purchased before. I ended up calling. Which the hours are 9-4 M-F. I work 7-4 M-F. So not ideal. I got my books in the end. I think it took about 3 week in the end to order them.
I appreciate the low prices however one of my white hard cover books came with black scuff marks all over it.
I have no issues with Book Outlet at all. Prices were great, books are in great shape. But their delivery company sent my box to the WRONG HOUSE. I had to go onto another person's property to find my box. The other house didn't even have a proper house number on it so I don't know why the delivery person chose to leave it there?
I have had to reach out to customer service and Book Outlet has handled my issues way beyond my expectations. They handled my issue (not BO's fault) with such ease and professionally in a very timely manner. I highly recommend doing your buying with the company.
Thank you so much Book Outlet!
There are so many books to choose from! There is a genre for every book lover and I really do appreciate that! I am so glad that Books Outlet was shared with me and now I am hooked lol!
I love book outlet. I'm an avid reader, and books are expensive. I can always find books from my TBR for much less on book outlet. While I love second hand book stores, they usually don't have anything I'm specifically looking for. Not to mention the free shipping is a great added perk.
Great selection, great prices, quick delivery! I was very happy with my order and how quickly it arrived to my door. The site is easy to navigate. I will be returning customer and have already started to tell others about it.
Ordered and the book arrived less than a week later. Price of the book was significantly less than all other websites. Book came in great condition
Had the book I was looking for (new) for half the price I found elsewhere for used. The store is great and the online inventory fantastic. Hard to beat.
Easy to order. Free delivery. Came with in a week. Great
Amazing prices and fast delivery. No complaints. Looking forward to ordering again and again.
A friend and fellow reader recommended checking book outlet for bargains - found some good deals for Christmas. They arrived quickly, in good condition, well packaged. IAM in the process of placing my second order.
I usually shop for myself or my kids on Book Outlet but this time I decided to check for a gift for my niece. I found a book that was exaclty what i was looking for. Had I bought this book anywhere else it would have been over the gift budget but since it was 75% off I was able to get it for her! (Originally over $40 but less than $10 on Book Outlet!)
Arrived within the same week I ordered and in perfect condition.
I am so pleased with the books I received! They were in excellent condition and at these bargain prices you just can't go wrong!
Answer: Using the online ticket system, I got a response within 2 days.
Answer: It seems like a well run company. I've made 2 orders already and am happy with my purchases and service I received.
The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you.
So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day.
WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.

