BonanzaReviews 944

Waste of money and time trying to deal with them.
I read a FAKE review of Better Business saying that Bonanza had a great consumer rating... NO. No way... now that I have dealt with them... BIG MISTAKE! Total Scam... RUN... Run away!

Ordered 6 of one item. Received 3 of a different item. Sent email. Messages and pending feedbacks. NO response. Sellers site says No refunds, which is fine with me if the correct items are sent in the first place. Here is your 28 dollar chewed up pencil. Sorry it wasnt what you ordered, but there are no returns. Sorry we cant help you with the stealing we just did. And I hold Bonanza responsible for allowing this sort of business to sell on the site. BEWARE and shop somewhere else for your own piece of mind and $$$$

They make sellers advertise as "only 1 left in stock" even if the item is made after ordering. I expected fast shipping because it was really expensive. It's been well over a month now and still haven't received my item. When I told customer service they responded that since the seller explains how they make the item it is a logical conclusion that it is made after ordering. How they make it doesn't explain when they make it. Doesn't sound logical to me! Bottom line is "only 1 left in stock" means there is actually one currently in stock. I brought it up with PayPal and got no recourse from either Bonanza or Paypal.

Complete FRAUD! I cannot believe they are still in business. Fake sellers and products. A great way throw your money away and get nothing in return. Literally. Just read all the one star reviews. The 5 star reviews are fake, of course.

I thought I'd give the Amazon workers a break, and I'm about to end up in a protracted dispute over a cat litter system switcheroo. A seller is advertising the new XL version, while shipping out the smaller, older model that we're replacing around the house; charging me almost double for it to boot. No response from the ethically-challenged Bonanza despite their own BS "promise guarantee" and no option to even leave feedback, makes for one damning online experience. Never again. UPDATE: I recommend going straight through Paypal to mediate. After a few email exchanges with the vendor I held my ground and got my misspent money back.

I was in desperate need of an auto part and found what "appeared" to be a legitimate seller with over 1000 good reviews on this site so I made the purchase. Well, after shipment tracking hasn't updated for nearly a week, I attempted to contact both seller and bonanza. Zero response from seller vis email and bonanza messaging and voicemail says "full". Bonanza cust. Svc. Has been nearly as useless, not responding for days and then offering horrible resolution. Right now, they have stolen my money with no recourse. Started a paypal dispute.

I purchased off Bonanza and my experience was good, but I had an advantage, I am an active seller on Bonanza and I am a member of the forum so I see who is active and I go to them. For the buyers I am SO SORRY that you are angry and disappointed. For the sellers... every story is different. I work hard on my booth, really really hard. I get a few sales, nothing great to shout off the roof tops., but I know that if I build it the buyers will come. Right now buyers do NOT know that I exist. I think my job is to advertise my booth, and also try to help the buyers who are angry. I want to help them have a good buying experience. I want them to come back to me again and again. I don't care if I get one sale per month, or 3 sales per week, of course I want ALL the sales every single day and with work I will. Right now, I want you the buyer to come look at my booth, and think about me. Do I have something you like? How can I help you buy form me? Email me, what will make you happy to come back to me? I am not Amazon or eBay, but it is true the customer MUST be first. One day at a time and one person at a time, I can do it. Please stay safe https://www.bonanza.com/booths/LadysClothesJewelry

My first experience with Bonanza was years ago when I ordered an ipad for my mother for Christmas. The seller had poor communication and at the last minute my ordered was cancelled with no explanation and I was scrambling to buy an ipad with just days until Christmas. I swore I wouldn't use Bonanza again. Fast forward March 25th 2020 I decided to give it another go and purchased some monitors I needed to set up my home office. Seller told me when payment is cleared they would ship. I saw my account was debited on March 26th but didn't receive any communication from the seller. I reached out on April 2nd to ask if it had shipped and I was sent an email saying that my order had been shipped. On April 6th I was feeling antsy about my order, because I needed these monitors to perform my job properly, I again reached out to the seller requesting a tracking #. A couple hours later I receive an email and I quote "I apologize, but we're actually out of stock on this item. Bonanza did not update in time to aura that we are out." What?!?! So now I have to reorder these items and wait for them to come in. How frustrating. So for sure I will never purchase through Bonanza again!