BonanzaReviews 944

Order an item a month ago. Never recieved item or shipping info, but the money was withdrawn from my account. Contacted seller who claims Bonanza never told her about the order, asked if I wanted to item or a refund, I said either... never heard from her again. Contacted Bonanza, never once heard from them. IRATE at this point. Not sure how to go about getting my money back considering the company can't even return an email... an email I was prompted to send (and received a generic email in return saying they would contact me in 24 to 48 hours... that was over a week ago... such bull$#*!.) Legal action is next!
Oh, and Bonanza bot... if you reply that "Bonanza has been rated an A for customer service..." seriously, stfu. Want an A from me? Return my emails and my money!

So many bad reviews on this site. (smh) One of the problems is i think, The "Go To" place is ebay. If you can find it on that hell forsaken site, why look anyplace else? I know, i sell there also. But i sell on lots of sites, ebay has taught me not to "put all my egg's in one basket, so to speak" however, I do feel most at home on Bonanza. Sales all depend on what someone is looking for... if they find it on ebay, that's it. Why look any further, UNLESS you bring them there. Yes, we have to tweet, and pin and advertise our items like crazy. But i do get sales out of it. And never, not once, have i ever received a return on an item. Also, Bonanza has recently gotten many "Ebay refugee's" and if something does not sell right away, they get all mad and complain and leave. Well, in my opinion, one day ebay will either no longer be there or will run the small seller out of town, as they have been trying to do... Then maybe these sellers will learn how to tweet and pin their own items. There is nothing underhanded about this site... it IS free to list items, fee's are less than ebay, customer service is awesome (if anyone tell's you different, sorry its just not the truth) sales are not as good as over there, but its alot less hassle. I love Bonanza.

NOT SURE HOW THIS PLACE OPERATES & HOW THEY ALLOW CLIENTS TO OPERATE UNDER THEIR NAME, I ORDERED SOME FLEA MEDICINE FOR MY CAT
& WAS RIPPOFF BY THE SELLER, I CONTACTED BONANZA THINKING THEY WOULD RESOLVE THE ISSUE ONLY TO GET ZERO REPLIES ABOUT MY PROBLEM STAY AWAY FROM THIS SITE.

All you need to do is look at the completely useless boilerplate that "Mark" copy-pastes to EVERY bad review, regardless of the content. Clearly, this "Mark" person/robot isn't even reading these complaints -- only the ratings -- as "Mark's" one-and-only ever-repeating response doesn't even apply to many issues raised here. The fact that "Mark" thinks this is an acceptable form of dealing with customers who are complaining about Bonanza's LACK of customer support should tell you everything you need to know. Their concerns about Bonanza's truly laughable customer support are not only real, but manifested here for all to see. If the "Mark" robot posts the same blurb about the BBB on this review as "Mark" has on all other low-rated reviews, then you can rest assured that no one at Bonanza.com is listening or gives a crap.

To "Mark": if you are a real person, prove it by replying to the specific issue in this post (that Bonanza doesn't even read their customer's concerns, let alone provide any kind of support). If you are not a real person, then show it by posting the same weak line about the Better Business Bureau as has been posted already to every bad review here. Make sure there is no variation in any way to your usual response if you want us to believe that you are just an algorithm.

I can't think how bad I can say about this company because they charge too much money and they sell u even vers then junk the jeep I buy for my sun still sitting in my garage because it's not working and I sent them email and call them not no response at all and I spent $400.00 dollar please please don't think to buy anything from them I don't want any body feel like I do just throw your money in the gutter but don't buy anything from them.