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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,460
quality
252
This company responds to reviews on average within 1 day

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50,580 reviews

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California
1 review
0 helpful votes
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Wish the pricing was a little better and that you'd offer nose ring sets. Aside from that cool.

Date of experience: June 3, 2024
Iowa
1 review
0 helpful votes
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I always love Body Candy
June 13, 2024

I always love Body Candy. I have always been very well taken care of and the jewelry is always top notch!

Date of experience: June 3, 2024
New York
1 review
0 helpful votes
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Thank you for always providing awesome jewelry! I always know you guys are the best of the best to order from

Date of experience: June 3, 2024
Michigan
1 review
0 helpful votes
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PRODUCT WAS SHIPPED FAST BUT UNFORTUNATELY NOT AS DESCRIBED. MATERIALS USED IN PRODUCT WAS NOT STAINLESS STEEL. WILL NOT BUY FROM AGAIN.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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I have purchased from Body Candy a few times and always have a smooth experience. Delivery is quick and the quality of the pieces I've purchased is excellent.

Date of experience: June 3, 2024
Pennsylvania
1 review
0 helpful votes
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I received my order within a couple days of placing it. Good quality jewelry!

Date of experience: June 3, 2024
Arizona
1 review
0 helpful votes
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Good
June 13, 2024

Good - fast shipping and good customer service. Z z s s s s s s s d s s s s s s s

Date of experience: June 3, 2024
Ohio
1 review
0 helpful votes
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Always a good experience shopping on bodycandy! Fast shipping

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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I did not receive everything I ordered. And I don't feel like writing anything else to make up 50 words.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 3, 2024
Nebraska
1 review
0 helpful votes
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Awesome!
June 13, 2024

Awesome! Quick service. Great selection, too! Very happy.

Date of experience: June 3, 2024
Canada
1 review
0 helpful votes
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I had forgotten to update my shipping address since my last time ordering from them and the customer service was super helpful in getting it changed no problem!

Date of experience: June 3, 2024
Ohio
1 review
0 helpful votes
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The product was horrible it turn my wife's lip green terrible product

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 3, 2024
Australia
1 review
0 helpful votes
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Thankyou for prompt delivery and great quality products! I had a great experience

Date of experience: June 3, 2024
Utah
1 review
0 helpful votes
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Not bad prices and the quality is pretty good also, the packages came early too. You want something different they usually have it.

Date of experience: June 2, 2024
Kansas
2 reviews
0 helpful votes
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Had to get a replacement set sent out as the plastic balls split in half. Great customer service and I appreciate their help!

Date of experience: June 2, 2024
Minnesota
1 review
0 helpful votes
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Good material I ordered the wrong thing but it's still good quality and came quite quickly.

Date of experience: June 2, 2024

Easy to navigate
April 6, 2022
Previous review

Easy to navigate

Date of experience: April 6, 2022
Texas
1 review
0 helpful votes
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Will keep coming back to the excellent quality of these beautiful pieces of jewelry..

Date of experience: June 2, 2024
Wisconsin
1 review
0 helpful votes
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Love them
June 12, 2024
Updated review

Love them. I wear them and change them i like color changing ones.

Date of experience: June 2, 2024

So far i have enjoyed my experience
April 5, 2024
Previous review

So far i have enjoyed my experience

Date of experience: April 5, 2024
California
1 review
0 helpful votes
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Their piercing options are the best. I always find the cutest belly rings with BodyCandy. I definitely recommend them to other people.

Date of experience: June 2, 2024
Illinois
1 review
0 helpful votes
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I had a good experience
June 12, 2024

I had a good experience. It was easy to find what I needed. And everything I wanted fit as I needed it to.

Date of experience: June 2, 2024