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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,475
quality
252
This company responds to reviews on average within 1 day

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50,623 reviews

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Alabama
1 review
0 helpful votes
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Really hard to find what I was looking for there's 0 guidance on the site for things like this and the search didn't yield results I instead had to scroll through pages until I found what I was looking for.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 4, 2024
South Carolina
1 review
0 helpful votes
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Delivery was quick, the prices I ordered were in perfect condition

Date of experience: June 4, 2024
Indiana
1 review
0 helpful votes
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10/10 recommend buying from body candy!
June 14, 2024
Updated review

10/10 recommend buying from body candy! Love buying their stuff and the finishes always last long

Date of experience: June 4, 2024

They have such great varieties
April 1, 2024
Previous review

They have such great varieties

Date of experience: March 22, 2024
Arizona
1 review
0 helpful votes
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It was a easy experience love the jewelry kinda hard to open but over all good

Date of experience: June 4, 2024

It was a easy experience
May 9, 2024
Previous review

It was a easy experience

Date of experience: April 29, 2024
Texas
4 reviews
0 helpful votes
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I love Body Candy!
June 14, 2024

I love Body Candy! Having a nickel allergy, I only shop here for my nose and ear rings.

Date of experience: June 4, 2024
Illinois
1 review
0 helpful votes
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Does not have an option to cancel the order if it wsd accidentally placed befor discount but they fixed it immediately without question

Date of experience: June 4, 2024

Does not have an option to cancel the order if it wsd...
June 2, 2024
Previous review

Does not have an option to cancel the order if it wsd accidentally placed befor discount

Date of experience: May 22, 2024
Ohio
1 review
0 helpful votes
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Fair price, speedy delivery, good quality and super cute!

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
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I love this site, good jewelry at great prices. Plus so many cute options!

Date of experience: June 4, 2024
California
1 review
0 helpful votes
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We have just been through an EF3 tornado. I have nothing to say at this time.

Date of experience: June 4, 2024
Illinois
1 review
0 helpful votes
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I have purchased multiple times and i will continue...
June 14, 2024
Updated review

I have purchased multiple times and i will continue because everything is a great price and the quality is amazing!

Date of experience: June 4, 2024

Cart is a little weird
November 11, 2022
Previous review

Cart is a little weird

Date of experience: November 11, 2022
Australia
1 review
0 helpful votes
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They had good service + deals and didn't take to long on delivery

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Very good, love this website for my piercings. So many cute ones that are very affordable.

Date of experience: June 3, 2024
GB
1 review
0 helpful votes
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...
June 14, 2024

...

Date of experience: June 3, 2024
Tennessee
1 review
0 helpful votes
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I bought these to use to keep my piercings from closing up during an upcoming surgery. Haven't used them yet, but they're as described. I didn't get one of the items I ordered because they ended up not having it in stock, but included in my package were instructions on how to claim the amount spent on the item as a credit on a future order, which was nice.

Date of experience: June 3, 2024
Colorado
1 review
0 helpful votes
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Great options to choose from
June 14, 2024

Great options to choose from. Earrings look exactly like they are pictured

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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Easy and fast shipping
June 14, 2024

Easy and fast shipping. Placing my order was easy when I got the site to work.

Date of experience: June 3, 2024
Indiana
1 review
0 helpful votes
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Great Quality jewelry & they are very different from what you purchase out of stores, which is amazing!

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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The piercings are so cute I love them. They fit really nice and are over all easy to take out so you can clean them.

Date of experience: June 3, 2024
South Carolina
1 review
0 helpful votes
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I love this store!
June 14, 2024
Updated review

I love this store! There's always a sale, that's really the main reason I keep coming back... oh & the variety, they have so many choices!

Date of experience: June 3, 2024

Its ALWAYS so fast and easy to purchase what I am looking...
January 5, 2023
Previous review

Its ALWAYS so fast and easy to purchase what I am looking for!

Date of experience: January 5, 2023
Missouri
1 review
0 helpful votes
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I loved how easy it was to shop and have everything delivered! I wish there were more options. Still love this site.

Date of experience: June 3, 2024