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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,474
quality
252
This company responds to reviews on average within 1 day

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50,594 reviews

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Kansas
1 review
0 helpful votes
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Shopping was easy the jewelry was cheaper than expected and did not fit. All jewelry was thrown away.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 10, 2024
Texas
1 review
0 helpful votes
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Very satisfied with the service, timely manner in which it was done and the quality!

Date of experience: July 10, 2024
Texas
1 review
0 helpful votes
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Good descriptions, excellent prices and fast delivery. I've already returned to buy more products.

Date of experience: July 10, 2024
Missouri
1 review
0 helpful votes
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Wonderful experience!
July 20, 2024

Wonderful experience! Quick and easy shipping! Everything was sent nicely and without issues of being broken. No issues with any jewelry!

Date of experience: July 9, 2024
Texas
1 review
0 helpful votes
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They came quick and they're exactly what I wanted for a good price

Date of experience: July 9, 2024
Indiana
1 review
0 helpful votes
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Great experience, no issues
July 18, 2024

Great experience, no issues. Thank you! Always great shipping times!

Date of experience: July 8, 2024
Alabama
1 review
0 helpful votes
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I love the variety of Body Candy's jewelry!
I got so many items at such a low low price! This is the only site that I will shop for body jewelry on! Thank you bodycandy.com!

Date of experience: July 8, 2024
California
1 review
0 helpful votes
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Loved every one of the earrings I got! They were shipped quickly and are great quality!

Date of experience: July 7, 2024
Texas
1 review
0 helpful votes
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Fast shipping and high quality jewelry for a great discounted price. I love everything about Body Candy from their large selection and user friendly interface.

Date of experience: July 7, 2024
Maryland
1 review
0 helpful votes
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Simple and easy to filter options to place order of what I wanted.

Date of experience: July 7, 2024
GB
1 review
0 helpful votes
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Love them all
July 17, 2024

Love them all
Great and quick delivery to scotland a++++++++++++

Date of experience: July 7, 2024
Kansas
1 review
0 helpful votes
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Very easy to navigate lots to choose from and easy to narrow down your choivesbto find what your looking for

Date of experience: July 7, 2024
Oregon
1 review
0 helpful votes
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Loved the items I received and didn't have any problems I had to report!

Date of experience: July 7, 2024
California
1 review
0 helpful votes
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Great and easy process
July 17, 2024

Great and easy process
Will buy more in the future
I really like it

Date of experience: July 7, 2024
Puerto Rico
1 review
0 helpful votes
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Hardest things on your site is filtering enough to see what I'm looking for because you have so many options!
Thanks!

Date of experience: July 6, 2024
Colorado
1 review
0 helpful votes
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It was so easy and the products are awesome. I will be telling others about my experience.

Date of experience: July 6, 2024
Indiana
1 review
0 helpful votes
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The website is overwhelming and confusing while trying to shop on browser on a phone. The quality of the jewelry is okay, I didn't end up liking the style I purchased.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 6, 2024
Pennsylvania
3 reviews
0 helpful votes
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Always a great experience
July 16, 2024
Updated review

Always a great experience. Always great sales! Fast delivery

Date of experience: July 6, 2024

Love love the 14k pieces here!
February 22, 2024
Previous review

Love love the 14k pieces here!

Date of experience: February 21, 2024
California
1 review
0 helpful votes
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Not gonna order from here again
July 16, 2024

Not gonna order from here again. None of the jewelry I got could fit nor was far from what I expected paying all of this money.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 6, 2024
Idaho
1 review
0 helpful votes
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Customer service was quick to get back to me and helped replace an item that was defective.

Date of experience: July 6, 2024