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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,475
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,623 reviews

We monitor reviews for authenticity

Illinois
3 reviews
0 helpful votes
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Shipping is awesome, can't say enough about the quality of the items

Date of experience: July 17, 2024
Pennsylvania
1 review
0 helpful votes
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Very easy to shop here
July 27, 2024

Very easy to shop here. The items are beautiful and high quality!

Date of experience: July 17, 2024
New York
1 review
0 helpful votes
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So good, everything was great
July 27, 2024

So good, everything was great. Since the beginning with the page and products until the shipping and the final products!

Date of experience: July 16, 2024
Massachusetts
2 reviews
0 helpful votes
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Nice as always would recommend you to everyone I have liked everything I have ordered from you

Date of experience: July 16, 2024
Florida
1 review
0 helpful votes
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Love Body Candy
July 26, 2024
Updated review

Love Body Candy. Would recommend to anyone with a piercing.

Date of experience: July 16, 2024

Love the selection
February 14, 2024
Previous review

Love the selection. Always a great price. You can find a design for Any event or holiday.

Date of experience: February 14, 2024
South Carolina
1 review
0 helpful votes
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Ordering was easy
July 26, 2024

Ordering was easy. Check out was simple. Products did not take long to arrive. Only issue was that 1 out of 5 items arrived broken.

Date of experience: July 16, 2024
Pennsylvania
1 review
0 helpful votes
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The only place I buy body jewelry anymore...great prices and fantastic quality

Date of experience: July 16, 2024
California
1 review
0 helpful votes
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There's always a large selection of jewelry. Customer service is easy to contact and provided a great solution for a broken item

Date of experience: July 16, 2024
Florida
1 review
0 helpful votes
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My first experience with body candy was not good some of my jewelry rusted probably won't order again.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 16, 2024
Texas
1 review
0 helpful votes
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Will purchase from again!
July 26, 2024

Will purchase from again! No online issues, no need to contact. Received earrings in timely manner and I love the earrings!

Date of experience: July 16, 2024
Colorado
1 review
0 helpful votes
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Easy-to-use website
July 26, 2024

Easy-to-use website. Quick shipping, the jewelry is cute and very affordable

Date of experience: July 16, 2024
Ohio
1 review
0 helpful votes
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Shipping was a little longer than I would have liked but it all arrived

Date of experience: July 16, 2024
Michigan
1 review
0 helpful votes
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Always quick shipping and sanitary, nicely wrapped product.

Date of experience: July 15, 2024
California
1 review
0 helpful votes
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Cheap and pretty good quality
July 25, 2024

Cheap and pretty good quality- there's a lot of good deals as well

Date of experience: July 15, 2024
Ohio
3 reviews
0 helpful votes
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Nice jewelry for the prices will definitely shop again and recommend to others

Date of experience: July 15, 2024
Pennsylvania
1 review
0 helpful votes
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It was a great experience and i really like the customer service

Date of experience: July 14, 2024
Ohio
1 review
0 helpful votes
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I love body candies products every time I order it's amazing

Date of experience: July 14, 2024
Michigan
1 review
0 helpful votes
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Pieces fit a bit longer than 5/16 but quality pieces and super cute

Date of experience: July 14, 2024
Texas
1 review
0 helpful votes
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Great overall experience and fast shipping. All items were as pictured and described. I would mainly just get their silver items as the gold tone items seem to fade fairly quickly.

Date of experience: July 13, 2024
New York
1 review
0 helpful votes
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10/10 it was easy to use the website and the jewelry came in quick. Can't wait to purchase again

Date of experience: July 13, 2024