Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.
In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered two products in late August. It says it takes about a week or two for it to arrive and let's say it's now September 20. It was supposed to arrive on the 11th. I check to see if it's coming and it says "failed" and returned to sender. I ask for a refund as it has already taken too long and isn't even in my possession and they can't do that. Just go to a jewelry store and pick something out— there will probably be MORE selection and you will HAVE the product in your hands.
Absolutely disappointing. You want to buy yourself something nice to feel pretty and even that is a struggle! Have even talking to Support for days. About to give up because this process is absolutely ridiculous to deal with for just two products!
* I would share a picture but I don't have the products, it would just be my empty hand*
Nice selection reasonable prices like online shopping
Shipping took 10 days but totally worth it favorite place to buy body jewelry
……………………………………………………………………………………………………………………….,.,,,
It's a great fit at a great price! Exactly what it said it was!
It was overall good but the playboy logo on my hoop fell off
Everything from the shopping experience to the receipt of my merchandise was excellent!
It was great love the products super comfortable and cute loved them overall
This is too much required work but y'all amazing and beautiful
I love body candy I seriously would promote for them their products are amazing, cute and stylish and very affordable I'm a long time customer just ordered the septum nose rings and the order always come on time and quickly I recommend body candy to anyone whenever I go out people always compliments my jewelry I always say "SHOP BODY CANDY!" You'll get hooked literally lol
I love how its so easy to checkout without creating an account on most shopping sites and the items actually show up
Quick and easy purchase and delivery, no issues with either
Love it, very simple and rewarding. Got exactly what I ordered for affordable prices and in good timing. Beautiful pieces, comfortable too. Will definitely use this site again.
Love it, very simple and rewarding
It's was all around a great experience. I love most of the jewelry it got.
Awesome made it easy I don't wanna put 50 characters but this is the o luke place I buy my nose piercings
Quick and easy beautiful products and my granddaughter pick the pieces out we will shop for more for sure thank you
I always have a great experience with BodyCandy. They always ship out the products quickly and arrive quickly. I always go back to BodyCandy, they are my favorite jewelry company for my piercings.
Wonderful experience other than not receiving one of the items on my order because it was on back order. I recieved a note in the box saying it was credited to my account so I'll try to use that and contact for any further issues
Returning customer, my daughter and I love all the jewelry we've received!
Shipping took longer than advertised.
5mm to 6mm Purple Body Piecing Ball Removal Tool does not work advertised, the balls do not fit into the ends at all.
Answer: Mine took 8 days including the weekend. Sometimes you can't track your order, call them if you're concerned.
Answer: Call them. Email responses take forever. Slow customer service.
Answer: They usually send them like a "regular mail" so the traking number may not work. Still if you send them a message trough facebook they will reply and try to help you. I had a really good experience with them. Hope you get your nose rings soon.
Answer: Who needs your card? Yes you can trust them, bought there more than once

