Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
Get 25% you order with code: SJ25
Claim Deal
How would you rate BodyCandy?
grey stargrey stargrey stargrey stargrey star

BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,475
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,712 reviews

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
Follow Briar C.
Unfollow Briar C.
Share Review
Report Review

Twas not overpriced n I received it in a timely manner. Radical stuff, squad

Date of experience: September 27, 2021
Iowa
1 review
0 helpful votes
Follow Alexis H.
Unfollow Alexis H.
Share Review
Report Review

They have very cute pieces and quick customer service.

Date of experience: September 27, 2021
New York
1 review
0 helpful votes
Follow SHANNON J.
Unfollow SHANNON J.
Share Review
Report Review

Much better than the previous time I ordered. Will shop again.

Date of experience: September 27, 2021
Iowa
1 review
0 helpful votes
Follow Kylie H.
Unfollow Kylie H.
Share Review
Report Review

Easy to follow
September 28, 2021

Easy to follow. Very pretty jewelry and will most likely come back

Date of experience: September 27, 2021
Georgia
1 review
0 helpful votes
Follow LaGina K.
Unfollow LaGina K.
Share Review
Report Review

My experience was great
September 27, 2021

My experience was great. Order came in on time and they are beautiful. Cant wait to try them out!

Date of experience: September 27, 2021
Virginia
1 review
0 helpful votes
Follow Melinda P.
Unfollow Melinda P.
Share Review
Report Review

I would suggest a way to save jewelry you're interested in buying later, like a favorites section.

Date of experience: September 27, 2021
Wisconsin
1 review
0 helpful votes
Follow Lauryn W.
Unfollow Lauryn W.
Share Review
Report Review

Every order I've placed, the jewelry quality had been horrible

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 27, 2021
Georgia
1 review
0 helpful votes
Follow Meagan U.
Unfollow Meagan U.
Share Review
Report Review

It was fantastic
September 27, 2021

It was fantastic. I love the products that I purchased.

Date of experience: September 27, 2021
Florida
1 review
0 helpful votes
Follow Windy B.
Unfollow Windy B.
Share Review
Report Review

Good deal for a good price
September 27, 2021

Good deal for a good price. I always receive my orders quickly and for a great discount. Thank you!

Date of experience: September 27, 2021
California
1 review
0 helpful votes
Follow lucy N.
Unfollow lucy N.
Share Review
Report Review

Quick shipping!
September 27, 2021

Quick shipping! Nice packaging and lovely jewelry!

Date of experience: September 27, 2021
Virginia
1 review
0 helpful votes
Follow Mia E.
Unfollow Mia E.
Share Review
Report Review

High quality jewelry with cute designs and the price isn't too expensive.

Date of experience: September 27, 2021
Georgia
1 review
0 helpful votes
Follow Venia L.
Unfollow Venia L.
Share Review
Report Review

I was disappointed with the product and I don't think I will order anything else.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 27, 2021
New Hampshire
1 review
0 helpful votes
Follow Taylar O.
Unfollow Taylar O.
Share Review
Report Review

Overall I'm happy with what I received. Just disappointed that rather than getting the Cresent moon nipple shields I ordered, I got an industrial barbel instead... very confused as to how that happened

Date of experience: September 27, 2021
Jamaica
1 review
0 helpful votes
Follow Melanie T.
Unfollow Melanie T.
Share Review
Report Review

It's been wonderful!
September 27, 2021

It's been wonderful! I'm gonna keep ordering all my body jewelry from here!

Date of experience: September 27, 2021
Illinois
1 review
0 helpful votes
Follow Tera F.
Unfollow Tera F.
Share Review
Report Review

Very easy, user friendly and they have good sales often!

Date of experience: September 27, 2021
Massachusetts
3 reviews
0 helpful votes
Follow Carole T.
Unfollow Carole T.
Share Review
Report Review

I buy all of my body jewelry here
September 27, 2021

I buy all of my body jewelry here. I am always extremely pleased with my selections

Date of experience: September 27, 2021
Virginia
1 review
0 helpful votes
Follow B A.
Unfollow B A.
Share Review
Report Review

Everything was perfect
September 27, 2021

Everything was perfect. I love this company they have great products and great service and good prices.

Date of experience: September 27, 2021
Rhode Island
2 reviews
0 helpful votes
Follow Joyce C.
Unfollow Joyce C.
Share Review
Report Review

Easy ordering great prices!
September 27, 2021
Updated review

Easy ordering great prices! Quick delivery quality jewelry

Date of experience: September 27, 2021

Easy ordering great prices
September 27, 2021
Previous review

Easy ordering great prices

Date of experience: September 27, 2021
New York
1 review
0 helpful votes
Follow Hilary F.
Unfollow Hilary F.
Share Review
Report Review

My original order was delivered to another address in another city. Online customer service was not to my liking in that they were accusatory and wanted to charge me for replacement. There was some back and forth and an agreement to resend without a cost to me but it was made clear that I was being done a favor. In rechecking the address given, I neglected to provide a city and was told this is why I did not receive the delivery. I own the error. However, this is also why I provided my phone number to be used for any questions or uncertainty. I eventually called and spoke with Eunice who was very nice. She provided excellent customer service and was respectful and understanding. Thank you, Eunice!

Date of experience: September 27, 2021
New Jersey
2 reviews
0 helpful votes
Follow Rebecca Anne S.
Unfollow Rebecca Anne S.
Share Review
Report Review

I love body candy!
September 27, 2021

I love body candy! They have great customer service and I love their selection and prices and they have lots of options to chose from that make me feel inclusive also I really like your blog it's taught me a lot about piercing I did not know :)

Loading...
Date of experience: September 27, 2021